Hi,

So if I understand correctly the problem is the h from mega menu that appear on posts, if is so there are two options, you change/remove the h from theme code unfortunately these will be overwrite when you make the theme update (also these files can not be set in a child) or you not use mega menu.

Thank you for your understanding!

Hi,

Unfortunately, I do not know how to make a code like that, also these kind of changes/customization are not covered by theme support, for this you’ll need a developer, if you want you can make a request to our custom services here and a developer will handle your request.

Thank you for your understanding!

Hi,

Indeed this option is only in Big Grid Flex, on Flex blocks you need to use a custom css to achieve a zoom like this one
.td-module-container:hover .td-thumb-css {
transform: scale3d(1.1, 1.1, 1);
-webkit-transform: scale3d(1.1, 1.1, 1);
}
.td-module-container .td-thumb-css, .td-module-container:hover .td-thumb-css {
transition: transform .5s ease;
}
.td-module-thumb {
overflow: hidden!important;
}
This will apply on all blocks from your website.
You need to set the code in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Hi,

If there is anything else, just let us know!

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

I just made a made some tests using the copy and past method for a Youtube video -> https://i.imgur.com/WV3AxlD.png -> https://i.imgur.com/zoS7PjS.png and for me this is working normal -> https://i.imgur.com/Qrc69ft.png if for you is different it can be a plugin conflict.
If this is not want you mean, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

So if you have set a footer cloud like this -> https://i.imgur.com/e9lLIpG.png you need to open the homepage and edit it with tagDiv Composer -> https://i.imgur.com/URD07tP.jpg after the frontend editor is open scroll down to the footer and edit it how you want -> https://i.imgur.com/fNhc8k0.png

If this is not the problem please provide some more details and some screenshots!

Hope this will help you!
Thank you!

Hi,

The images are not show in the homepage because you do not have set and featured image on your posts, please set theme as i our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ also I see that you have a plugin conflict on posts -> https://i.imgur.com/HIjaDK8.png, it could be a conflict with WPBakery plugin.Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

Hi,

1. Please note that the age speed is not come only from the theme, you’ll need to optimize your website for this.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
For a better speed please check this guide from here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/page/4/ most of the tips from users for page speed are provided in this topic.

2. If you are using the child theme and default post templates the related articles will not be display because there are two files for this demos, one of them is in wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php this is use in parent theme and the wp-content/plugins/td-standard-pack/Newspaper/loop-single.php that is use with child theme, the one that is use with the child do not have the code for related articles -> https://i.imgur.com/76eKPwL.png in order to have the related article on this template you’ll need to copy the loop-single.php and single.php from wp-content/plugins/td-standard-pack/Newspaper/loop-single.php in child like this -> https://i.imgur.com/0xddqNV.png -> wp-content/themes/Newspaper-child/loop-single.php also make sure that the tagDiv Standard pack is enable.

Thank you for your understanding!

Hi,

For me the footer is the same for CPT as for the rest of the website -> https://i.imgur.com/BiRlwtc.png -> https://i.imgur.com/S80VjT4.png -> https://i.imgur.com/k9Vrxby.png

For the problem with unsaving, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that you are using the last version of Newspaper theme, v10.3.1
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

If you want to use some shortcodes please do not use the html element, this will work only for html, not for shortcodes, for this you need to set the shortcode in a text or column text in this way the shortcode should render in a proper way -> https://imgur.com/CSPcls9

Let me know the results!
Thank you!

Hi,

Please do not post your private credentials on forum.
I just checked with a video from vimeo -> https://i.imgur.com/laEbdbe.jpg in a post using just copy and paste -> https://i.imgur.com/Cz2aGeQ.png and for me this option appear -> https://i.imgur.com/LkqO2v9.png this make me think that is something with the plugin that you are using, when I took a closer look I sow a custom css from the plugin on that button with display none set with important -> https://i.imgur.com/0A1vfyw.png this is clear from the plugin.
Also I do not understand why to you a plugin for something that is no need.
Please try like in my example and let me know the results!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

The “Current page was not created by TD Composer” message or the status of those custom fields or if you update the page from backend, those will not cause any problems.

Also most of the problems are caused by untested plugins, therefore we recommend to make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If you want us to check this problem, I think that it will be better to make a staging website and set a copy of your website there, in this way we’ll not be problems when we investigate these problems, for this you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email. But first make sure that you have checked all the steps mentioned above.

Let me know the results!
Thank you!

Hi,

I think that this is because on the new website you are not using the mobile theme plugin with the amp plugin, with this option -> https://i.imgur.com/2YjTNaq.png

Please check and let me know the results!
Thank you!

If there is anything else, just let us know!
Have a nice day!

Hi,

1. If you like one of our demos, you can install an use it using our guide from here -> https://forum.tagdiv.com/installing-demos/ also you can edit it using tagDiv Composer.

2. I think that you can make posts and use categories for this, also you can check our documentation of
primary Category: Build a clear hierarchy for your website.

3. These should be added to posts, and the posts will be display on pages/categories in flex blocks/modules with a featured image, title and a short description.
Adding categories to these posts you’ll be able to create mega menus.

4. These profiles can be the categories.

5. Yes, you have the option to sort and filter the posts/articles -> https://i.imgur.com/mMA0s9n.png -> https://forum.tagdiv.com/flex-block-settings-guide/
in this way you can display all the time the latest articles, or most popular articles …

6. I think that it will be best to make these categories build a clear hierarchy for your website.

If you need help with something, just let us know!
Thank you!

Hi,

As I can see on my mobile everything is look normal -> https://i.imgur.com/QLk4xbR.png that layout is only for amp version ->https://i.imgur.com/IPSMRfO.png
If there is still a problem, please let me know!

Thank you!

Hi,

Here is how I see the image on iPad -> https://i.imgur.com/CZMLXlV.png and here is how I see it on mobile -> https://i.imgur.com/4aO1P8A.png if you ware checked the iPad version using the browser from your desktop please make sure that you have set the 100% like this -> https://i.imgur.com/cqnNDEL.png

If this is not what you mean, please provide some more details and some screenshots!

Let me know the results!
Thank you!

Hi,

In order to achieve this option you need to set a code in them functions.php or in child theme functions.php the code is

add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
add_theme_support( 'wc-product-gallery-slider' );
The best will be to set the code in a child theme, if you set in in the main theme you need to set it in this functions.php wp-content/plugins/td-composer/legacy/Newspaper/functions.php -> https://i.imgur.com/DHrRfK1.png
Now you’ll have zoom on images, these will slide when you select and image.

Hope this will help you!
Thank you!

Hi,

Please make sure that you are setting the featured video as in our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ -> https://i.imgur.com/emGlJb1.png after you publish the featured image will be generate, in order to see it in backend, you’ll need to refresh the page -> https://i.imgur.com/xfdeUsu.png -> https://i.imgur.com/rahrHGy.png -> https://i.imgur.com/LcFJZYN.png also I just checked with a video from Facebook and this is working in the same way -> https://i.imgur.com/65Z7luD.png set the video, publish/update and refresh the page -> https://i.imgur.com/qQg18G8.png

If the problem still persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi italo tosato,

In order to apply that code om mobile theme plugin you’ll need to set it in Theme Panel> Mobile theme> Custom code> Css -> https://i.imgur.com/LLY9mpW.png

Thank you!

Hi subhiart,

Please try on this path -> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js , the files was moved from the theme in tagDiv Composer -> https://i.imgur.com/HNvNjFJ.png

Hope this will help you!
Thank you for your understanding!

Hi,

Unfortunately i do not know if this will work, as I can see your gallery is different from the one that we provide in our example, but if this works on v4.6 it should work in v4.9.3 too.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the resulst!
Thank you!

Hi thefjk,

Please provide some more details about the problems you are facing, also a link to your website will help!

Thank you for your understanding!