Hi,

So all elements that can be edit with tagDiv Composer will display in admin top bar “Edit template” or “Edit with TD Composer” .
If this is not what you mean, please provide some more details.

Thank you!

Hi,

Usually this problem is caused by untested plugins, please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, clear all cache and try again.
Also make sure that you have the last version of theme and WordPress.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

The most save way it will be to change the view manually, unfortunately this need to be don on each post manually -> https://i.imgur.com/AHnccHI.png making changes in database can be quite risky.

Thank you!

Hi,

Usually when the mobile version appear on all device is a plugin or cache problem, in the most cases this problem appear when you are using the mobile theme plugin with untested cache plugin.
As cache plugin we recommend WP Super Cache Plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,

Please provide some more details about the error that you get, some screenshots with it, in this way I’ll be able to track down the problem and solved it.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, clear all cache and try again.

Also you check those similar topics :
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Using the Instagram weight from the theme you’ll display the images from your Instagram account, if this is still not working, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Is possible that your title to be set individual using tagDiv Composer -> https://i.imgur.com/oEsdsob.png -> https://i.imgur.com/PcJT6S1.png -> https://i.imgur.com/iu7dCk5.png

Thank you!

Hi,

We do not try that version of php, but we try other versions and these works good -> https://i.imgur.com/AckQit3.png
For what I can see the problem is for the amp version set with the mobile theme, if you want you can make a full backup and send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

For me this is working correctly -> https://www.screencast.com/t/hPaXseaHg -> https://www.screencast.com/t/bTakcnZ4Tn so there is something wrong in your settings or maybe it is a plugin conflict.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If I’m right the default sidebar widget should start from here -> https://i.imgur.com/Ng0340S.png also is possible that the initial content be been set with posts id, so is possible to be one one of the cases.
Please provide some screenshots with the settings you’ve made in this way I will be able to test if is a theme bug or not.

Thank you for your understanding!

Hi,

I do not quite understated the image, is taking a long time until the theme is loading or when you are using these plugins is taking this long time ?
If you want you can make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

We know this problem and will fix it as soon as possible.

Thank you!

Hi,

1. Did you try the theme panel settings ?
Because there is no css for header.

2. Did you try to stretch the row with tagDiv Composer -> https://i.imgur.com/6a63GpG.jpg

3. That plugin is not bought is provide by the Newspaper team, the WPBakery ( old Visual Composer ) is a bundled one -> https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins if you download the latest version of Newspaper theme from your themeforest account then you’ll find the plugin inside the packages, this will have the old name js-composer.

4. Now the theme builder is tagDiv Composer, using the tagDIv Composer and visual composer on standard pack should work normal, only if you activate the tagDiv Cloud Library and use cloud templates, this theme extension was build for tagDiv Composer and is not compatible with visual composer, also we do not recommend to use on the same page more then one builder.

Thank you!

Hi,

First please make sure that you make a full backup to your website and database after that you can make the install according to our documentation from here -> https://tagdiv.com/how-to-install-newspaper-theme/
Also the theme functionality was move in td-composer -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you!

Hi,

You need to go in Appearance> Widgets and set in Newsmag Default the widgets you want to have -> https://i.imgur.com/SR8MpEv.png
“(Block1: Content preloading: No preloading, if it changed, widget neither loading nor filter work)” unfortunately I do not quite understand what you mean, you have set a preload on block 1 and this is not working?
-> https://i.imgur.com/Gcxp8r9.png -> https://forum.tagdiv.com/newsmag-block-settings-tutorial/

Thank you!

Hi,

The social from homepage can be change by using the tagDiv Composer, edit the page, click on the socials and change the url.
tagDiv Social Counter tutorial -> https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email, also please provide some details about the way you’ve made the update.

Thank you!

Hi,

I jut make a test and for me this is working normal -> https://i.imgur.com/r3XMizH.png this can be a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

If you want to make some changes on the footer page on Restro demo you need to do it like this -> https://i.imgur.com/SuVmcNW.png click on the element you want to change the color -> https://i.imgur.com/g9CBiMg.png -> https://i.imgur.com/btHcKWu.png -> https://i.imgur.com/7wjGRJZ.png

Hope this will help you!
Than you!

Hi GoingFor2,

If you want, you can send us an email at contact@tagdiv.com and provide admin login and we will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you!

Hi,

1. This can be achieve only if you are using the responsive version of theme, also you’ll need to use flex blocks not blocks and big grid flex only these can be edited on each layout -> https://i.imgur.com/XmWekNj.jpg -> https://i.imgur.com/NgvryiN.png

2. The featured image size can be change only if you are using the single post template from tagDiv Cloud Library, edit it with tagDiv Composer, click on image and choose a size -> https://i.imgur.com/QJKip9c.png

3. Or theme have only one gallery you can achieve other galleries thus using some plugins or maybe with custom post type -> https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hi,

If you have a mega menu on desktop and you also have the mobile theme plugin then the mega menu will not be display in mobile menu, only the normal menus with sub-menus will be display on mobile theme plugin. What you can do is to create a new menu with sub-menus and set it on mobile.
In your case you have assign the mega menus on an empty custom link that on desktop will expend the mega menu, bot on mobile the mega menu will not work and will display only the empty menu.

Hope this will help you!
Thank you!

Hi,

If you are using the Newspaper 10.2 the you should be able to use the header manager and tagDiv Composer to edit the mega menu layout -> https://i.imgur.com/nb4MBpG.jpg -> https://i.imgur.com/awaLh0H.jpg

Hope this will help you!
Thank you!