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Calin
tagDiv Staff

Hi,
This can be done using the theme panel settings – https://i.imgur.com/fOhg7Z9.png https://i.imgur.com/ZChwEmk.png https://i.imgur.com/pOA0S9H.png
I hope this will help you!

Calin
tagDiv Staff

Hello,

I see, in this situation, you can create a free plan, so the users will create a free subscription, and by doing this, you’ll also collect a list of all users who create the account. Doing this will also not require making many changes to the current settings you have.

Thank you!

Calin
tagDiv Staff

Hi,
Our theme provides for the logo the option to set an image, text, icon, and SVG.
Use tagDiv Composer to change the logo https://i.imgur.com/HgCpJ5P.png select the element and check the text and svg logo – https://i.imgur.com/aC8gVlR.png https://i.imgur.com/8NILLxD.png check it on mobile header too – https://i.imgur.com/2xn9Bba.png
Thank you!

Calin
tagDiv Staff

Hi,
The first step is to set the language you want to use in Settings > General – https://i.imgur.com/8up2K71.png
If it is a RTL language, please use a RTL demo – https://i.imgur.com/0Nnczh7.png (other demos can be used, but it will be a bit more work that needs to be done)
Also, texts like – don’t miss, stay connected … – https://i.imgur.com/pksQhWG.png need to be manually changed, use tagDiv Composer, edit the page, select the element, and change the text – https://i.imgur.com/Whcxndu.jpeg https://i.imgur.com/iVMusi9.png
Thank you!

Calin
tagDiv Staff

Hello,
My recommendation is to wait 1-2 days, and a new theme update to be made (various fixes for the current theme update). Also, please make sure you have a complete backup of the site before the update, or best of all, do a test for each site separately on a staging.
After the update, please check if there are any landmarks that need to be generated, also please if you can provide some images of the elements where they should be to show them to the developers.
Thank you!

Calin
tagDiv Staff

Hello,
If you want to revert to a header version, then go to the Cloud template and hover over the “Header Template – Trucking” header and click on edit – https://i.imgur.com/eHODxuB.png, then use a revision from here – https://i.imgur.com/ELdLSEG.png
This should help you get back the header as it was before editing it.
Thank you!

Calin
tagDiv Staff

Hello,
I’m glad you resolved the situation in a timely manner.
Unfortunately, I don’t know exactly what happened in this case, I can only give my opinion from similar cases. It is possible that the theme plugins were not installed automatically, in which case they must be installed from Newspaper > plugins (I think this is the most common situation), once the plugins are installed everything returns to normal. Another situation is when during the theme update another plugin or setting on the host interferes with it, and all the settings in the theme panel are lost (I think this is the worst case), in this situation what needs to be done is to use a backup from the theme panel https://forum.tagdiv.com/import-export-theme-settings/
But the most recommended of all is that when an update appears, it should be tested on a staging that is a 1:1 copy of the site, you can use wp staging, this way you can test if everything will go well during the update or if problems arise and how they can be solved in a timely manner.
Thank you!

Calin
tagDiv Staff

Hi,

Please create a full backup of your website and update the theme to the latest version (12.7.2). This update should resolve some of the reported issues. Our developers will review the remaining problems and determine the appropriate solutions.
https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Calin
tagDiv Staff

Hi,
I understand what you want to achieve, unfortunately, there is no such option.
Maybe what you can try would be a JavaScript code that checks if it is the right author on the author box and if not, to set a display none for the Author Box.
Thank you!

Calin
tagDiv Staff

I think there will be an update on the theme, so you will be notified.

Calin
tagDiv Staff

I understand 😀

Calin
tagDiv Staff

Hi,
I tried to recreate this situation on my install, but for me everything seems to be ok.
Can you please provide a link where we can investigate this situation?
Thank you!

Calin
tagDiv Staff

Hi,
I just checked the website, and everything seems to be working fine now.
Did you check the theme plugins after the theme update to ensure all the previous plugins are installed and up to date? You can do this under Newspaper > Plugins.

Calin
tagDiv Staff

Hi Gunnar,
Please let us know the elements that you are using on your website so we can check them and improve.
Also, make sure that you are using the latest theme version 12.7.2. If you have an old version, make a website backup, and only after that update the theme.
Thank you!

Calin
tagDiv Staff

Hi,
Thank you for the information. I will let our developer know about this and add it to our list for requests.
Thank you!

Calin
tagDiv Staff

I apologize for this inconvenience,
I understand what you are saying and that for you that ajax end point is exposed is a bug, but unfortunately for the moment there are only 2 solutions, use google recaptcha or comment that line of code on each theme update.
I have sent a notification to the developers if they can also implement cloudflare as recaptcha for that ajax end point.

Calin
tagDiv Staff

Hello, Unfortunately I don’t know exactly how Polylang works, but if you want to translate a page or a cloud template from one language to another, what needs to be done is a duplicate of that page/template in another language, after which you will have to use tagDiv Composer to change the text and images, because these are not automatically translated and there is no manual translation system like for articles in the original language and the language you want to translate into.
Thank you!

Calin
tagDiv Staff

Ohh, I see what you mean. I announced to the developers about this situation. It appears that the changes have been made, but they forgot to update the plugin version. We’ll do our best for next week to make a new update for this situation and the one with TOC.
Sorry for the inconvenience!
Thank you for your understanding!

Calin
tagDiv Staff

Thanks for sharing with the community!

Calin
tagDiv Staff

The automatic excerpts will strip the HTML tags from the post content, so the excerpt will be simple text. Even if there is HTML in the post content, it will be removed, but if the HTML is manually set the excerpt will be displayed – https://i.imgur.com/IIrVatz.pngresultshttps://i.imgur.com/6bM4mth.png

Calin
tagDiv Staff

Hi,

You’ll have cloud pages and cloud homepages if you import them from cloud – https://i.imgur.com/iTzTpQJ.png, but those will not be templates for pages; they will be pages created with tagDiv Composer. There are no templates for pages. If you have a page and you want to use it on other pages, just duplicate that page and edit it.

Thank you!

Calin
tagDiv Staff

Hi,
We are aware of this issue and right now a developer is working on it, when it is ready an update will be made to the plugin or maybe even to the theme.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
I’m not sure I understand correctly. Were you using a standard cloud header before, and now a cloud header, or vice versa?
If you had a cloud header before and now you don’t, please go to Newsapper > plugins and install tagDiv Composer, tagDiv Cloud Library and if it was a standard header, install tagDiv Standard pack https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Thank you!

Calin
tagDiv Staff

Hi,
Normally, a license key is for 1 website. Please check the ThemeForest license specifications here – https://themeforest.net/licenses/standardhttps://themeforest.net/licenses/terms/regular -> https://prnt.sc/X0AldIM7e7ni
We allow the key to be used on two websites simultaneously because we consider that most website owners require a testing website in addition to their live website, and the theme must be activated on both.
If you used the license key on more than 2 domains, then it will require more license keys

Calin
tagDiv Staff

Hi,

The demo you are using has 2 types of headers: one is an overlay over the content, and the other is a normal header. The situation appears to be with the one with an overlay over the content.
If this was edited, you can use a backup for it https://i.imgur.com/GyhjL6k.png, or you can import that header from the cloud https://i.imgur.com/pGhgAbX.png. The situation can appear if it is manually assigned on those templates that is no longer displayed

Thank you!

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