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Calin
tagDiv Staff

Hello,
I think I understand what the situation is in your case. I think you are using the registration option but you are using wordpress for this, with this option https://i.imgur.com/V1Jwk8O.png and the problem is that even though you are not using the theme option, fake users are created through the theme option, right? This happens because as long as the wordpress option for “Anyone can register” is active and the theme option for registration is active. To prevent the creation of fake users please set in the theme panel Social/Apis Google Recaptcha this is special for the theme option and will prevent the creation of fake users https://i.imgur.com/ulAdEVx.png

Calin
tagDiv Staff

Hi,
This is normal because you do not have enough articles. Currently, you have a grid for 5 articles, and you have only 3 https://i.imgur.com/xXWhsWU.png, so you’ll need to add more articles for your categories so that a post loop or extra block will be displayed.
Also, for thumbs you need to do exactly what the placeholder thumbnail says, go to Newspaper > Theme panel > block settings and enable the mentioned thumbs – https://i.imgur.com/hLQLl6L.png

Calin
tagDiv Staff

Hello,

To reduce the queries, you can check the fallow.
Check if you are using ajax pagination, mega menu, and many blocks (the theme is making a query for each block in parts, and if you are using mega menu, each element as mega menu makes queries, also ajax pagination makes queries to the database). Also, make sure that you use lazyload for images.
Other type of settings that can reduce the numbers of queries: use a good cache plugin WP Rocket, use object cache (redis), and use flex block cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/ (with will reduce the number of request instead of a request for each page load for each flex block, this request will be only after 5-10 minutes for that flex block, it depends on the time set)
In addition, it’s a good idea to identify what’s consuming your server resources. Tools like Query Monitor and Code Profiler can help you pinpoint high CPU or resource usage caused by plugins, themes, or database queries.

Thank you!

Calin
tagDiv Staff

Hi,
In case you didn’t get the notice for the theme version 12.7.2, please connect to your website and go to Newspaper > update and click on check for updates.
Make sure that you have a full backup before making the theme update.
https://forum.tagdiv.com/how-to-update-the-theme-2/

Calin
tagDiv Staff

Hi,
The image referred to the TOC and how it’s looking.
Thanks

Calin
tagDiv Staff

Hi,
You need to create a full backup for your website and update the theme to the latest version 12.7.2 and make sure that all theme plugins you are using now are updated.
https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Calin
tagDiv Staff

Hi,
A cloud header will use the file from this path: wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php. Unfortunately, there are no options to overwrite the files from the cloud in the child theme, sorry!

Calin
tagDiv Staff

Hi,
This is because the amp will change the layout, and using it with the tagDiv mobile theme plugin will also change the layout + more. Using the mobile theme, you need to recreate the page’s content for your mobile version using the mobile editor. Please check our documentation for this – https://forum.tagdiv.com/mobile-theme-introduction/
Thank you!

Calin
tagDiv Staff

Hi,
Newsmag theme have the global sidebar made with widgets and if you create the widget on Newsmag default, this will be used on your website – https://i.imgur.com/m3mhY1i.png
You can set the sidebar you want in the categories or create a new one – https://i.imgur.com/8dukaw0.png and it can be done the same for the rest of the wordpress templates – https://i.imgur.com/ZZUFldJ.png
Thank you!

Calin
tagDiv Staff

Hi,
If you can provide WP-Admin access to investigate this situation, then please make a full backup for your website and contact us via email at contact@tagdiv.com and provide your WP-Admin access to check this situation. Also, explain the situation and include the link of this topic in email.
Thank you!

Calin
tagDiv Staff

Hi Davidpinto,

Did you check if the theme plugins were updated after the theme itself was updated? It’s possible that only the theme was updated, but the previous theme plugins weren’t.
In these situations, you should go to Newspaper > Plugins and install or update the theme plugins you’re using on your website.

Thank you!

Calin
tagDiv Staff

Hi,
Can you provide some more details about this situation?
Indeed, our theme is making a request for each block and element used on a page/template to get the right results and configuration, but there should not be such problems.
Thank you!

Calin
tagDiv Staff

Hi,
Here is the link https://tagdiv.com/newspaper-changelog/?utm_source=forum&utm_medium=menu&utm_campaign=forum_loggedin&utm_content=52878 with what this theme update includes. Also, on the themeforest in changelog, you can see the same release notes.
Thank you!

Calin
tagDiv Staff

Hi,
Yes, taht one is fixed – https://i.imgur.com/TZtNqgK.png
Thank you!

Calin
tagDiv Staff

Hi,
The theme panel settings are only for a part of fonts, you should also check using tagDiv Composer on pages and cloud templates, because those have elements that already have set individual fonts and you need to change them to default or other font – https://forum.tagdiv.com/font-customization/ https://i.imgur.com/ja5JFRT.png
Thank you!

Calin
tagDiv Staff

Hi,
We checked this via email.
Thank you!

Calin
tagDiv Staff

Hi,
I forgot to ask if you have the tagDiv Opt-In Builder enabled, and whether the problem appears when this plugin is active or if it also happens without it.
Our developers have found something related to the Opt-In Builder plugin.

Calin
tagDiv Staff

Hi,
Using the newspaper theme, you can have social share on articles by adding them with the theme builder tagDiv Composer.
If you want the social to be on blocks, unfortunately, this is not possible at this moment, sorry!

Calin
tagDiv Staff

Hello,

We apologize for the inconvenience. I’ve looked into the issue, and it appears that while a developer was assigned to address it, the fix was unintentionally left out of the recent update likely omitted during the packaging process.

I’ve informed the development team, and they’ve confirmed they will review the issue and provide either an official or unofficial update as soon as possible.

Thank you for your patience and understanding.

Calin
tagDiv Staff

Hi,

You can use the theme builder tagDiv Composer and tagDiv Cloud library and make the website as you like. If you want the block to have an image, title, and some excerpt, after that a read more button, then it can be done. Also, there are pre-built websites that can be installed https://forum.tagdiv.com/installing-demos/
You can see all prebuilt webiste using thsi link – https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=pro

Thank you!

Calin
tagDiv Staff

Hi,

The only problem in 12.7.2 was related to the table of contents from the theme, this indeed has some problems in some situations, but not on those reported.
If you do not want the option to expand the table of contents, just use the option to turn on / off expand toc – https://i.imgur.com/wNLSguh.png. If the option is disabled, the hide text will be removed and the toc will always be visible.
The other situation you are facing with the duplicate content is not related to the theme update, and I suggest keeping only one SPC and removing the second one.

Thank you!

Calin
tagDiv Staff

Hi Tim, the filter works the same on all blocks, so this will not help with anything. I asked a developer to check this and see what can be done. If I get a solution from dev, I will let you know what needs to be done.
Thank you!

Calin
tagDiv Staff

Hi ctucker,
If you are using the login module from the standard pack, then you can use the child theme to override it – https://forum.tagdiv.com/the-child-theme-support-tutorial/. Unfortunately, for the cloud, it will not work.
Thank you!

Calin
tagDiv Staff

Hi,
That was an example of what to do to resolve the situation you are facing, so there was no need to have that cpt, just a similar one.
But now there is no longer a need to do anything from above; just make a full backup of your website, update the theme and theme plugins after that, and the problem should be resolved.
Thank you!

Calin
tagDiv Staff

Hi,
Please run a test using only the tagDiv plugins and the form plugin to make sure nothing else is interfering.
Right now, for me as a logged-out user, it appears like this: https://i.imgur.com/20VuOrF.png
Some cache options seem to be interfering and are preventing the opacity transition from moving from 0 to 1, so it doesn’t display correctly like this: https://i.imgur.com/4rucRqp.png
Also, please make sure that the settings you applied to your form are correct.

Thank you!

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