Hi,
You need to manually update the Slider Revolution plugin with the version from the theme package.
Regarding the theme update, there’s only one issue so far, and it’s related to the Table of Contents element. If you are not using it, then you can make the theme update after you make a full backup of your website.
Thank you!

Hi simchris,
If you need to set that code on your post templates on Newsmag, then you can set it on those files (depending on the template you are using):
For default file – wp-content/plugins/td-composer/legacy/Newsmag/loop-single.php
For post styles 1-8 – wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-1->8.php
I hope this will help you!

Hi,
If you are using Newsmag theme, then you can use the theme panel section for sidebar ads and also the widget section to set elements and ads inthe sidebar – https://forum.tagdiv.com/newsmag-sidebar-ads/
Thank you!

Hi,
If I understand correctly, you try to activate the theme and this is not working? Do you get any message?
Can you contact us via email at contact@tagdiv.com and provide there wp-admin and the license key so we can check the situation?
Thank you!

Hello rumosdabolsa,

I’m sorry for the inconvenience, but it looks like this issue isn’t listed in the changelog for the current update. I’ve reached out to the developers to look into it and hopefully provide a temporary workaround in the meantime.

Thank you so much for your patience and understanding!

Hi,
Here is what you can try:
Use Video Schema (Structured Data) Properly. RankMath Pro supports Video Schema. Make sure:

@type: VideoObject
name, description, thumbnailUrl, uploadDate, and contentUrl or embedUrl

Tip: You can preview the structured data using Rich Results Test to see if it’s correctly recognized – https://search.google.com/test/rich-results

If RankMath isn’t injecting it properly, you can use a custom code snippet with wp_head to manually add the correct schema.

Hi Jude,
Please connect to your ThemeForest account and get the theme package from there. That one will contain the last SR version 6.7.38 – https://tagdiv.com/newspaper-changelog/?utm_source=forum&utm_medium=menu&utm_campaign=forum_loggedin&utm_content=52878
Thank you!

Hi zdanas,
Do you use Google fonts or custom fonts?
If you are using Google fonts make sure that the option to use google fonts on mobile https://i.imgur.com/0GT8tAi.png
Please provide some screenshots of the settings you have and a link to your website to check the situation.

Hi,
Could you please provide a picture/screenshot of the problem you faced to see exactly what it is about (“that has been changing the thumbnail of my stores to have a large blue box over the text”)
Thank you!

Hi,
In this situation, please make a backup for your website and please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check it as soon as possible.
Thank you!

Hi,

We’re really sorry to hear about the situation you’re facing.

In cases like this, we recommend restoring a backup made before updating the theme:
https://forum.tagdiv.com/how-to-update-the-theme-2/ https://i.imgur.com/vRRlJOa.png

Also, the Theme Panel has a backup system that can be used to restore your settings. However, in your case, since changes were made in the Theme Panel after the update, the backup you need might no longer be available: https://forum.tagdiv.com/import-export-theme-settings/

Sometimes, the automatic theme update can be affected by other factors, such as an extra plugin, specific settings on your host, or a custom .htaccess file. In similar situations, the theme was updated, but the theme plugins needed to be manually installed or updated from Newspaper > Plugins.
If the Theme Panel settings are already lost after a theme update, we recommend not making any new changes in the panel. Instead, try to restore a theme panel backup made before the update.

If none of the above solutions can be used at this point, we suggest contacting your hosting provider and asking if they can restore a backup of your website. Most hosting companies keep daily backups and may be able to help.

Hi,

Unfortunately, I’m not entirely sure I understand the issue, but I believe you’re referring to a problem with the theme plugins being disabled. In most cases like this, the plugins just need to be re-enabled or reinstalled via Newspack > Plugins.

It sounds like you may have also used a theme panel backup—possibly from a different version of the theme panel. If that’s the case, it could have caused some temporary inconsistencies.

I’ve just checked the website, and everything looks fine now.

Thank you!

Hi,

There are only 2 possibilities:
1. Create the sidebar for each page using tagdiv Composer and copy and paste the elements from one page to another.
2. Using widgets, you can not create the sidebar using tagDiv Composer, but you cna use tagDiv Composer to add the sidebar widget and have it the same on all pages, and when you edit something in widgets, it will be reflected on all pages.

Thank you!

Hi,
We know WPML might work a bit differently with other themes, but with the Newspaper theme, translations for pages and cloud templates are handled through the built-in TagDiv Composer.
Thanks so much for your understanding, and we’re really sorry for any inconvenience this may cause!

Hi,
Can you please make a test by changing the date structure? It is possible to be something related to the date structure you are using now https://i.imgur.com/LEyictv.png
Thank you!

Hi,
Yes, the theme includes the fix that has been sent to you, but before updating the theme, make a full backup of your website, and only after that update the theme and make sure that all current tagDiv plugins are installed and updated.
Thank you!

Hi,
A developer has been assigned to fix this issue. Once it is resolved, we will let you know. We apologize for the inconvenience!

Hi,

Pages can not be saved as templates (as cloud templates for posts, categories …), what can be done is to create a duplicate of the page you want to keep as a template and use it.

We tested only the Elementor free version with our theme; Elementor Pro has not been tested, therefore, we can not say if it is working correctly or not with the theme. Also, if you choose to use another builder other than the theme builder, then it should be used only on new pages, not on those that are already created with the theme builder.

Thank you!

Hello,
If you are referring to this image – https://i.imgur.com/c0TehFh.png then you can edit the single post template with tagDiv Composer, select the image and change the image size to the bigest one – https://i.imgur.com/fKp9wBW.png https://i.imgur.com/x1qjuFF.png

Hello,
The situation is as follows, when you deactivated the tagDiv Composer and tagDiv Cloud library plugins on the site, you only had shortcodes displayed, that is, text, as a result, the delivery time becomes very fast because only one query is made to the database that brings only text to that page, this is simple, easy and fast to interpret, while when these plugins are active and blocks are used that display articles, ctegories, menus, cpts…, images, texts, background images, different functionalities … it is normal for the duration to be a little longer, but if the site is well optimized it should be under 2 seconds.
Thank you!

Hi,
Indeed, several changes have been made to the Table of Contents element. If you are still using version 12.7.2 and you can, we would like you to contact us by email at contact@tagdiv.com and provide us with access to the site so that we can investigate the issue that has arisen and fix it as soon as possible.
Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide wp-admin access. We’ll check this situation as soon as possible.
Thank you!

Hi,
If you can provide WP-Admin access, then please contact us via email at contact@tagdiv.com and please include in the email the line of this topic so we can identify the problem faster.
Thank you!

Hi,
It depends if this type of ads is similar to auto ads or not. If there are fixed ads that should be displayed where they are set, then all that needs to be done is to use the theme options to add on pages the ad box element and in pages this guide https://forum.tagdiv.com/article-ads/ those are ways to set ads using our theme, if those are displaing on some posts and on some are not is not related to the theme.
Thank you!

Hi,
Usually, the solution is to add the code from the bottom of this guide – https://forum.tagdiv.com/requirements-for-newspaper/ meaning this one – https://prnt.sc/ENUBJ2PFNIAe in the htaccess file. Then the issue should be solved.