Hi @messtoo2,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hi @vichung2018,

Please notice that this documentation is address only to the advance users that have the proper skills to make customization in the theme -> https://forum.tagdiv.com/api-modules-introduction/ -> http://prntscr.com/ps5gfz

Thank you for your understanding!

Hello,

Unfortunately there are no settings for this in Newsmag theme, sorry! this can be achieve only with custom css:
For mobile version you’ll need to use thus custom css -> http://prntscr.com/ps5a4o
.category .td-block-span4 {
width: 50% !important;
}
-> http://prntscr.com/ps5aif
Unfortunately in order to achieve 4 articles inline on desktop you’ll need to make some customization in theme files.

Thank you for your understanding!

Hi,

Unfortunately there is no options in theme to use the original size of image without make thumbs.
Our theme make automatic thumbs for all modules from theme -> https://forum.tagdiv.com/theme-thumbs/
Featured images -> https://forum.tagdiv.com/featured-image/
You can use flex blocks, those have more options and you can chose the thumbs that you want to show.

The tagDiv Composer is a builder for pages and templates only, not for post, only for post templates, so if you want you can use it on a single post template from tagDiv Cloud Library.

Thank you!

Hello,

From what I can see now the ad from header is not longer display -> http://prntscr.com/ps4z5f please check all your codes, maybe this are auto ads.

Thanks.

Hello,

Unfortunately our theme do not have this option to set a gallery as featured image, sorry for the inconvenience! what you can do is to set the gallery at the top of post and if you want you can hide the featured image and let only the gallery.
-> http://prntscr.com/ps4wm9 -> http://prntscr.com/ps4wu5 -> http://prntscr.com/ps4x1q -> http://prntscr.com/ps4xeg -> http://prntscr.com/ps4xpc without featured image > http://prntscr.com/ps4ymh

Thank you for your understanding!

Hello,

I’ve just checked your website on my Mac and PC and this is displaying normal -> http://prntscr.com/ps4psz -> http://prntscr.com/ps4q9d -> http://prntscr.com/ps4qcx

Thank you!

Hi,

The thumb for the images from block 25 need to be on 450px height -> http://prntscr.com/ps4g3w from what i can see your images are smaller, also from what I can see all your images are somaller -> http://prntscr.com/ps4ixb please try the thumb regenerate from this documentation -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also you are using http and https, please use only https you can fix this using a plugin like Really Simple SSL-> http://prntscr.com/ps4jvg

Thank you!

Hello,

Thank you for sharing your results on the forum to can help other users.

Thanks!

Hi,

This can be achieve only with custom css , if you need help with this, please provide me a link to your website, in this way I will be able to provide the code that you need.

Thank you!

Hi,

This was the easiest way to achieve what you needed ( display 9 articles on 3 rows -> http://prntscr.com/ps44b3 ).
If you want to have one single block then you’ll need to use the flex block 1 and make these settings -> http://prntscr.com/ps4c3c -> http://prntscr.com/ps4cb4 after that set the style -> http://prntscr.com/ps4cry

Hope this will help you better!
Thank you!

Hello,

If you want to use the smart snap for menu, then you need to go in Theme Panel> Header> Main Menu and make this settings -> http://prntscr.com/ps40ix

Thank you!

Hi,

You should be able to do it using tagDiv Composer, click on that block and check the style tab -> http://prntscr.com/ps3xzr

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please provide ma a link to your website where I can inspect these problems.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, just let me know!

Thank you!

Hi,

There is no option in or theme or WordPress that will automatically make the sub-menus for you -> https://docs.presscustomizr.com/article/204-how-to-create-multilevel-hierarchical-menus-in-wordpress if you want to have sub-menus then you’ll need to add/set them.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Also what is the way that you add the images? if you are using the Gutenberg editor please check these settings -> http://prntscr.com/ps3u91

Thank you!

Hello,

In order to change these title texts -> http://prntscr.com/ps3s06 , you’ll need to edit the homepage with tagDiv Composer -> http://prntscr.com/ps3sf8, click on the title text and change it like this -> http://prntscr.com/ps3skr -> http://prntscr.com/ps3sn6

Thank you!

Hello,

If you want to delete a row, you can delete a row with the empty column like using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
If this is not what you mean, please provide me some more details.
Please notice that you can not delete the empty column only the row that contain empty columns.

Thank you!

Hello,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Thank you!

Hello,

If you want a specific size for your ads, then you need to set a specific size on the ads block, this can be done from Theme Panel> Ads -> http://prntscr.com/ps3nq7 -> https://forum.tagdiv.com/article-ads/

Hope this will help you!
Thank you!

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also you need to use the tagDiv Composer to edit the page.

The EDITOR PICKS, POPULAR POSTS and POPULAR CATEGORY are part for footer style 1 -> http://prntscr.com/ps3lzi if you want to change only the text for these blocks then you can do it from Theme Panel > Translations http://prntscr.com/ps3nhs -> http://prntscr.com/ps3ne6

The ABOUT US and Follow us sections can be set from theme Panel> Footer -> http://prntscr.com/ps3n0s the social networks are set in Theme panel> Social Networks -> http://prntscr.com/ps3n93

Thank you!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thanks for your understanding!

Hello,

Unfortunately for the moment the only option available of “Title over image” are these -> http://prntscr.com/ps3iuq if you need to make some more customization you’ll need to use custom css.
-> http://prntscr.com/ps3jwq
.tds-title-over-image .tdm-title-over-image-info-wrap .tdm-title-md{
text-shadow: 2px 2px #079;
}
The code need to be set in Theme panel> Custom code> Custom css

Thank you for your understanding!

Hello,

If you want to delete a row, you can delete a row with the empty column like using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
If this is not what you mean, please provide me some more details.
Please notice that you can not delete the empty column only the row that contain empty columns.

Thank you!

Hello,

I’ve just checked your mobile logo and this is the one from the desktop version, so in order to have a bigger logo, you can upload a logo for mobile in theme panel, with size 140x48px -> http://prntscr.com/ps3h2x or you can use a cloud header from tagDiv Cloud Library, edit it with tagDiv Composer and make it to look how you like ->http://prntscr.com/ps3hz5

Thank you!