Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Simion C.
tagDiv Staff

Hi,

That element was merged together with the regular single image. The regular single image can now also display the image as a background -> https://prnt.sc/KDC8xo3YHKlZ

If you used single background image elements on the website, they should still work fine, you can duplicate or copy/paste them and continue using them if you want.

That issue you mentioned having here -> https://prnt.sc/Tg3n2VFy90e4 from what I see it’s caused by some custom CSS from the theme panel https://prnt.sc/ntpUEHBzkVM0 A part of that code is overriding the background image -> https://prnt.sc/3Gg-qXAtOIPf I suggest checking that, modify the custom code if it’s required to make it more precise.

Thank you!

Simion C.
tagDiv Staff

I can’t explain what Google does unfortunately. They say that if a date is available in the page, it might show in the search results, if this information is considered useful https://developers.google.com/search/docs/appearance/publication-dates Since you don’t want this to happen you could try that code. Maybe the date will not show up anymore eventually.

Thank you!

Simion C.
tagDiv Staff

Hi,

It’s the same for me. The option still works when clicked, but visually there’s no indication to know if it’s clicked or not. We will have to test it more. I believe it used to work before, so it might be something related to WordPress 7, if you also use the same.

Thank you!

Simion C.
tagDiv Staff

Hi,

I checked the key. I unassigned one of the websites that was assigned but is no longer using the theme. Then I assigned the new website. Please check as well, in case there is a problem let me know.

Thank you!

Simion C.
tagDiv Staff

Hi,

You could display events with the theme blocks. Those aren’t just for posts, they can display pretty much any post type, like events.

You just have to enter the name of the events post type in this field of the block -> https://prnt.sc/LTwf7OuC2_qo The name depends on the plugin you are using for the events. Which plugin are you using?

Thank you!

Simion C.
tagDiv Staff

Hi,

I will investigate the problem directly on your website, it’s faster this way. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login (user and pass) Also please paste a link to this topic in the email. Then I will check as soon as possible.

Thank you!

Simion C.
tagDiv Staff

Hi,

Sorry for the delay.

I’ve replied to the emails and I’ll try my best to help. Please check as well and let me know.

Thank you!

Simion C.
tagDiv Staff

That’s quite unusual. I use that plugin a lot and I haven’t seen something like this before.

I suggest to send us an email with access to the website. I will check to see what exactly is going on with the plugin.

Simion C.
tagDiv Staff

Hi,

The logos must be changed with the composer https://forum.tagdiv.com/add-logo-newspaper/

So for example if you edit the homepage with the composer -> https://prnt.sc/ZGIbsCY7sfgP and click on the logo, you can remove the default demo text logo -> https://prnt.sc/wUaH5M_BUiU0 and set your own. You can use a text logo, or an image logo, or a SVG.

Or is there a problem with the composer? You mentioned that it isn’t working. If the composer isn’t working on your website, I will take a look at the issue. In this case you can send us an email at contact@tagdiv.com and provide admin login for the website, and I will investigate as soon as possible.

Thank you!

Simion C.
tagDiv Staff

Most of the things I suggested apply to that website as well.

I checked the posts you mentioned. While they are pretty long posts, the caching does the job very nicely. You are getting loading times of half a second on all the posts from the website that I checked -> https://prnt.sc/FwCdgaVmQZUX That’s a great job. Or do they load differently for you? Maybe after clearing the cache the first visit will be slower, but once the cache is created there is a consistent loading time of half a second.

What I could add to the above, if you are using popups to load other pages or custom content, those can also be delayed from loading -> https://prnt.sc/9hVlEidCHOFD This can matter a lot. So delaying the mega-menus, delaying the popups, delaying the footer. This provides a faster initial loading speed. But please test after using those options, to see if there are any problems.

Thank you!

Simion C.
tagDiv Staff

Hi,

As far as I know there’s no issue with the post settings currently. I checked as an author, in the block editor the post settings are there at the bottom -> https://prnt.sc/no-yHvBANdHI They just need to be opened and it’s all there -> https://prnt.sc/XFSq26yfORLf Same with the classic editor -> https://prnt.sc/tInILVzc8Ud2

If the settings are truly missing on your website, maybe it’s some kind of plugin conflict. That’s the first thing to check.

If you used a cloud header template before, it couldn’t have just disappeared. From what I see using the wayback machine, you used to use a standard header template, template 5 -> https://prnt.sc/VkP4uig1R0m_ That kind of template requires this plugin -> https://prnt.sc/rQ-ehi9kAEad then you can use it again. If that standard pack plugin is not active, then yes, some settings from the theme panel won’t be available.

Or would you like to switch to using a cloud header template? I’ll help set it up if you want.

Thank you!

Simion C.
tagDiv Staff

That’s the same page. Assuming you did set a mobile page for this page https://glostv.com/glostv-assistir-tv-online-ao-vivo-gratis and it doesn’t look exactly the same, then it means the mobile page isn’t being served. The page looks exactly the same for me on desktop and mobile. I can’t see any differences.

One thing that can cause issues with dedicated mobile content, such as mobile pages, is the caching. For example if the desktop page is cached, then it will be served to everyone regardless of the device they are using to access it. I believe you are using litespeed, please activate this option -> https://prnt.sc/qIm-aoyqUiIe and clear the cache. Then the desktop page and the mobile page should be served properly.

I should mention again, that the purpose of using a mobile page is if you want to display something different on mobile. If not, there is no reason to use them.

Thank you!

Simion C.
tagDiv Staff

If you want more images, you can duplicate the row with the images as many times as needed -> https://prnt.sc/ei935PXR_4Pu Or duplicate the images themselves -> https://prnt.sc/SOX3JBqCTlWl That is very easy to do.

If you want to add text above or below each image, the gallery will need some adjustments. You’ll need to split the row into columns -> https://prnt.sc/pVG1r_vbUnV1 and move the images in the columns -> https://prnt.sc/TIurYiaPG7og Also remove the width set here from each image -> https://prnt.sc/AH26ECNB9FIy Then you can add text above and below the images -> https://prnt.sc/h2IafxsGlA-k

Or, maybe you could use this type of gallery -> https://cloud.tagdiv.com/#/single/page/Sections/198 This is made of Image info boxes, which have a title and a description that is displayed over the image, and also a button for your link -> https://prnt.sc/FxH3Aj5ZnExn You could try this one as well.

Thank you!

Simion C.
tagDiv Staff

Hi,

Sorry for the delay, I have replied by email. Please check as well and let me know.

Thank you!

Simion C.
tagDiv Staff

Hi,

The posts use a cloud post template, that’s not actually a sidebar it’s a column with blocks in it. It can be called a sidebar however.

You have two choices for pages:

1. If you build them with wordpress, same as the submit page you mentioned, then the pages can use widget sidebars. In that page for example there is a sidebar, but there’s nothing in it. Please add widgets -> https://prnt.sc/C_YAmGjf59HK

2. Or build the pages with the composer. Use a layout that has a sidebar column -> https://prnt.sc/Tj6hMs7PRi_s and add blocks in it from the composer.

Please let me know if you have any questions.

Thank you!

Simion C.
tagDiv Staff

Hi,

From what I see there is a comma there -> https://prnt.sc/SQdOlLGGy9Xn Did you maybe add code after the body tag? Or maybe a plugin is loading it. I see that the last time the issue happened it was caused by a plugin that loaded code snippets on the website. Maybe it’s the same now.

But if you already checked and couldn’t find the cause, I can take a look as well. You can send us an email at contact@tagdiv.com and provide admin login for the website, also please include a link to this topic.

Thank you!

Simion C.
tagDiv Staff

Hi,

Many of our users have updated already. There are no major issues that we identified, only a few minor ones, like the new visual revisions feature not working https://publishpress.com/blog/revisions/wordpress-70-revisions/ But this may not work because of other plugins as well.

If you want to make sure that there are no issues after updating, you could test first on a staging/testing clone of the website, if possible. If all is well there, then you can update on the main website.

Thank you!

Simion C.
tagDiv Staff

I replied by email, the popup should work fine. Please check it as well.

I did find an older email from your website, it was just an automatic notification that an account has been created. It’s easy to miss unfortunately, as we get hundreds of emails per day. If you could also send a proper email with a few details and the link to the topic then we know what the email is about and find it easier.

Thank you!

Simion C.
tagDiv Staff

Hi,

That’s not quite correct. I see you are attempting to install the whole theme package, which will not work.

If you downloaded the full theme package, meaning this one -> https://prnt.sc/3DJPt00ToCGw then please extract it and the theme is this one inside it -> https://prnt.sc/pGTW32WucFr4

Or, download just the theme and install it directly -> https://prnt.sc/tP5Gky_IF_3L

There is theme documentation including for installing it, here https://forum.tagdiv.com/newspaper-theme-documentation/

And of course, please let me know if you have any questions. I’ll help as much as I can.

Thank you!

Simion C.
tagDiv Staff

Hi,

Sure, I’ll take a look and try to provide suggestions. I believe this is your website https://product-strategist.com/

I checked a few post pages and for me the loading speed is usually below 1 second https://prnt.sc/k0jMr6tL1b_Z That’s certainly not very slow. I see you are using Litespeed which is a very good plugin. You could try the option to delay the JS https://docs.litespeedtech.com/lscache/lscwp/pageopt/#js-settings-tab this one here https://prnt.sc/-qSiTgI_hUMf which would make it faster, but it could also cause problems with how the page looks or works, please test it carefully.

The images are optimized and they are lazyloaded, which is very good.

One suggestion I would make is to delete the standard pack plugin -> https://prnt.sc/ARUZDej2rw2C this is not required for the theme demo you installed. Deleting it it stops resources from it from being loaded unnecessarily.

Maybe also try delaying the loading of the mega-menu, there is an option for that -> https://prnt.sc/y0F9L98R-gEf
Also try delaying the loading of the footer -> https://prnt.sc/hGvAdiY8wm3I

If you try a few of these there should be improvements. But there could also be issues, so please test carefully.

Thank you!

Simion C.
tagDiv Staff

Hi,

The publish date and the modified date are loaded by Yoast https://prnt.sc/CBkav9yy22d8 and from what I see there’s no option within the plugin to disable them specifically. At least that’s what I’m finding in such topics https://wordpress.org/support/topic/remove-datemodified-and-datepublished-schema/

I searched more and it looks like there is a way to remove the dates from the schema that Yoast loads https://stackoverflow.com/questions/66806184/remove-datepublished-and-datemodified-from-yoast-seo-plugin-generated-article-sc

For me this code from here worked -> https://pastebin.com/rPRpfdvd I added it in the theme functions file, but it can be loaded with a code plugin as well. You could try it if disabling those dates for the homepage is what you want to do.

The results may vary. Either the date will disappear from the search results page after some time, or Google may try to find a different date in the code of the page and display that one. This last possibility may be worse, as it could just display random date from the page if there is one.

Thank you!

Simion C.
tagDiv Staff

Hi,


@susanapri
Maybe it’s the same issue from above, but there was no WordPress 7 back then. I see my colleague Calin provided a code to fix it in that case, as it was the best solution to avoid making changes on the website or disabling plugins. You could test the same solution to see if it works.

The code is here -> https://pastebin.com/TZY7Q0Gx
Please copy it from there and add it in the theme panel custom JS section -> https://prnt.sc/OsEw4xhC4c2H

The last step is to clear the cache and check if the problem is solved.

If the problem isn’t solved, I will take a closer look at it. You can send us an email at contact@tagdiv.com and provide a link to the website and admin login, also an example of the issue. And please include a link to this topic in the email.

Thank you!

Simion C.
tagDiv Staff

Hi,

Unfortunately with regular browsing I can’t see the website, Cloudflare is blocking me https://prnt.sc/ASanaGOq68wF Are there maybe any country restrictions active?

I used a VPS however to see the website. It seems to display correctly from what I can tell https://prnt.sc/VC_JmPCC7WMz Or at least I can’t see any obvious image related issues.

I do see you are using an image optimization service called Optimole, and the images are all delivered from their servers, not your website. Maybe there was an issue on their side, but it’s working now.

Thank you!

Simion C.
tagDiv Staff

Hi,

The option to convert a header or footer will appear while editing a mobile page or a mobile template.

Pleased edit a mobile page -> https://prnt.sc/lOHNKHS22v8d
Or a mobile template -> https://prnt.sc/4vApjdiH2QRc
Then the option should be available.

Thank you!

Simion C.
tagDiv Staff

So what you are doing requires having a custom class for the title in the post pages. In that case you need to add one. I see you added it already, there is a custom class on the titles now. Well, if it’s required, then it has to be done. Besides modifying the core file you mentioned, or maybe outputting your own custom title directly in the post template, I don’t think there’s a different way to do it.

Thank you!

Viewing 25 posts - 351 through 375 (of 20,681 total)