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tagDiv Staff
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Simion C.
tagDiv Staff

Hi,

The users will be able to filter by review score if they choose to, there is a drop down containing a few sorting methods in category pages
https://www.screencast.com/t/w3YwB4OA
https://demo.tagdiv.com/newspaper/category/tagdiv-technology/tagdiv-reviews/

Thanks

Simion C.
tagDiv Staff

Hi,

Also in some cases this was caused by insufficient resources
https://forum.tagdiv.com/requirements-for-newspaper/

Or it could be a security setting, module or firewall as in this case where the theme panel was not saving any settings
https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
https://www.wordfence.com/help/firewall/learning-mode/

Thanks

Simion C.
tagDiv Staff

Hi,

That is the popular category widget, the categories will be picked automatically. They will be ordered by the number of posts in each category. So the categories with most posts will be the first.

If you want to remove certain categories there are no settings for this at the moment. But there are a couple of methods you could try
https://forum.tagdiv.com/topic/hide-1-categories-from-widget-popular/

Thanks

Simion C.
tagDiv Staff

Hi,

That could be caused by limited or insufficient resources, the theme has these requirements
https://forum.tagdiv.com/requirements-for-newspaper/
In some cases 500 errors were solved by increasing the WP memory, for most users 256M would be enough.

Thanks

Simion C.
tagDiv Staff

Hi,

There will most likely be various problems with the theme design and maybe functionality if you use RTL. The theme does not support RTL so it would not be suited for such a website.

If you did not know this and wish to request a refund we will provide it. Let us know and sorry for any inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

Where exactly are these modules 21 in the website? I will check it but can’t seem to find the location of the problem. Some more details and a screenshot if possible would be very helpful.

Thanks

Simion C.
tagDiv Staff

Hi,

From what I can find online that would be possible for non wordpress.com websites
https://help.livestream.com/hc/en-us/articles/216772657-Can-I-Embed-My-Event-on-Wordpress-

Try it like this – https://help.livestream.com/hc/en-us/articles/219100767-How-Do-I-Embed-My-Event-

Thanks

Simion C.
tagDiv Staff

Hi,

The AMP footer will not display what you have on desktop, it will display what it is defined in the plugin footer code
https://www.screencast.com/t/9s2nSlBw
If there is no footer logo set in the theme panel, it will display the header logo.

The plugin does not have many settings at the moment to allow more advanced customization. It will receive more options in future update.

So if you want to modify the AMP footer it will require modifications in the plugin (file shown in screenshot). Sorry for any inconvenience and let me know if you have more questions.

Thanks

Simion C.
tagDiv Staff

Hi,

The search should function exactly as it does in default WordPress, the theme uses the default wordpress search functionality. So the results with the theme and with a default WordPress theme will be the same.

From what I can see the search provides results when used
https://www.screencast.com/t/gxioSsFA
https://www.screencast.com/t/gPH8qAkX

Thanks

Simion C.
tagDiv Staff

Hi,

The date format and language shown in the post page and modules will be the one from WordPress (so it depends on the language you select there)
https://www.screencast.com/t/DeJ5mVvcf
The theme doesn’t have a language setting besides translating the strings it uses on the frontend
https://forum.tagdiv.com/loading-translations/

If you are referring to specific fonts, you can load character subsets in the theme panel in order to display various font characters and symbols
https://www.screencast.com/t/YbbB4qpMnGm
https://forum.tagdiv.com/font-customization/

Thanks

Simion C.
tagDiv Staff

Hi,

By an option that is not possible, both header logo and footer logo will redirect to the homepage when clicked. This is set in the theme code, a similar topic here
https://forum.tagdiv.com/topic/please-help-me-to-change-header-image-url/

Thanks

Simion C.
tagDiv Staff

Hi,

You can drag them in any position possible, on top below, in existing rows,new rows, inner rows. There should be no problem in this matter
https://forum.tagdiv.com/tagdiv-composer-tutorial/

What exactly are you trying to do and what is it happening? I will try to do the same and see if there might be a problem.

Thanks

Simion C.
tagDiv Staff

Hi,

It seems to work at the moment – http://prntscr.com/l56dbp
I also made some tests with it, it works as intended for me as well.

Thanks

Simion C.
tagDiv Staff

Hi,

You could make tests with plugins you find and have the requirements you need, best to try free plugins or demo versions to for testing. I can’t make any recommendations because we haven’t made any tests with such plugins. Sorry for any inconvenience.

The theme uses the default WordPress login/register, just ads some style to it with the modal.

Maybe some theme users could share their recommendations with membership plugins they tested or use succesfully.

Thanks

Simion C.
tagDiv Staff

Hi,

The theme will count each view of the page, if for example you refresh the post page the count should go up.

I found some topics about how Google analytics works and how to analyze the reports, but there quite many more online
https://support.google.com/analytics/answer/2731565?hl=en
https://support.google.com/analytics/answer/1032796?hl=en
https://www.ocreativedesign.com/understanding-google-analytics-your-website-traffic-report/
https://www.theedesign.com/blog/2017/best-way-to-read-google-analytics

Thanks

Simion C.
tagDiv Staff

Please specify all the steps you took, I will try it on my side as well. Pages you create with the add new page button will not be affected by a theme demo. Only pages added (imported) by the demo will be affected.

Simion C.
tagDiv Staff

Hi,

Seems there are other issues in the page edit screen, like the add media button or the visual/text tabs positioning. The theme is compatible with PHP versions up to 7.2, 7.1 would be safer however.

If possible check with a default wordpress theme and see if the issue remains. Also investigate plugins, make a quick test by deactivating them all except theme plugins.

Or switch to a lower PHP version, try with 7.1.

Simion C.
tagDiv Staff

Hi,

Above I was referring to how you can display ads in pages with ad boxes. All the elements in pages have to be placed manually, including ad boxes.

You have to build the page with the elements available in the page builder. Place blocks, grids, ad boxes etc (what you want the page to display)
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Simion C.
tagDiv Staff

A theme update will be released this week, at most at the beginning of the next week. If the problem remains after you update please let us know.

Simion C.
tagDiv Staff

Hi,

Seems to work now from what I can see, I zoomed in and out for quite a while
https://www.screencast.com/t/DdIAmB1DZ
https://www.screencast.com/t/HaIb89gOL

If there are problems sometimes, unfortunately there would be no solution I can provide. Such is the case with premium themes, some plugins work with them others do not and there will be conflicts. We can’t test all of them or adjust the theme to work with all of them.

If possible try with more plugins which have the requirements you need and make tests. Sorry for any inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

For me desktop doesn’t work as well, the links set for the buttons are redirected
https://www.screencast.com/t/T7smIZb4
https://www.screencast.com/t/ndiqMshie
So first there is a 301 on the link then a 302 – https://www.screencast.com/t/FnFvSBGOF

I can’t say I know what exactly is causing these redirects, could be a plugin maybe. The theme does not have any redirect settings like these.

Simion C.
tagDiv Staff

Hi,

That is usually a temporary issue with the Envato servers, you could wait for a while and try again. Or use the manual activation
https://www.screencast.com/t/EL4k48Lq
Or add the key to your account here in the forum, as mentioned here
https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thanks

Simion C.
tagDiv Staff

Hi,


@ahmetekinler
Maybe you use an older theme version. When using our AMP plugin and the footer is disabled in the theme panel, it will also be disabled in the AMP version. This was fixed in the 8.8.2 update, please see the changelog here (bottom of the page)
https://themeforest.net/item/newspaper/5489609
https://www.screencast.com/t/KpOp8HTzsug

The sub-footer menu does not appear in the AMP version, there is also no header menu. The design and functionality is inspired from the Yoast website
https://yoast.com/social-media-optimization-with-yoast-seo/
https://yoast.com/social-media-optimization-with-yoast-seo/amp/
In future updates of the plugin this may change, more options will be added.

Thanks

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