Hi,

@lynnegoldman In similar cases 500 errors were provided if the WP memory was exhausted. Increasing it solved the problem, you could try the same.
In the requirements guide from above there are methods specified for increasing the memory.
Or contact the hosting provider and they will do it for you. For most cases a value of 256M is sufficient.

Try it and let us know the result.
Thanks

I found this menu item – https://www.screencast.com/t/I7Dpge1RnOd
And this one – https://www.screencast.com/t/bl5bYLh4D4
I believe they are custom links and they have the target blank attribute set. Other than this I found no other issue with the menu, I browsed it for a while.

Hi,

They are cropped, because the theme is cropping all the thumbnails it makes. A center top method is used, which is considered to be better overall. So in this case the center top of the images will be focused.

You could try some gallery plugins and make tests, choose the one that displays the images as needed. Try free plugins
– https://premium.wpmudev.org/blog/wordpress-gallery-plugins/
– https://kinsta.com/blog/wordpress-photo-gallery-plugins/

Thanks

Hi,

You mean something like a drop down which would appear when the button is hovered or clicked? The button element does not have such a feature at the moment unfortunately. Sorry for the inconvenience.

Could be available in the future however, each theme update will improve the composer and add more options.

Thanks

So the images are not loading in the media library. You could begin the investigation with the plugins as a quick test, deactivate them all except theme plugins and check again.

Take a look at the theme system status and increase the parameters mentioned in this guide if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources or inactive PHP extensions can cause various issues when using the theme and theme plugins.
Let us know the results.

Hi,

From what I can find online that first notice would be caused by plugins
– https://stackoverflow.com/questions/10325238/notice-register-uninstall-hook-was-called-incorrectly
– https://wordpress.stackexchange.com/questions/242006/register-uninstall-hook-vs-uninstall-php-which-one-is-better-way-to-handle-p

If you indeed use theme version 7 you should consider to update. Such an old theme version may not work properly with the latest WordPress, maybe with some plugins as well.
The latest theme version is 9.0.1, there will be another update soon.
Problems that appeared in the theme when WordPress was updated were resolved in theme updates.

You can see the changelog of each version at the bottom of this page
– https://themeforest.net/item/newspaper/5489609
Also a theme update guide and best practices notes here
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

If they are pages you can edit the page and remove the ads.

If the ads are in widget sidebars in posts and pages, maybe create sidebars without ads and set them.

If the ads are in the post content (top, inline or bottom ad spots) the theme does not have settings for specific posts. All it has are general settings to hide them per device
– https://www.screencast.com/t/g6L9YSkB

Hiding them with CSS is permitted by Google when using media queries
– https://support.google.com/adsense/answer/6307124?hl=en
Setting a display:none without media queries is forbidden by Google
– https://support.google.com/adsense/answer/1354736?hl=en

Maybe use a plugin such as Adrotate to better manage the ads in the website. There are many theme users that recommend this plugin. I believe it has settings for what you have to do per specific posts.
Some more about it here if you should consider it
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/
– https://ajdg.solutions/manuals/adrotate-manuals/

The Visual composer plugin just has to be active, the shortcode will work regardless of it being active for posts or not.

Try something like this in the main or child theme functions file
– https://pastebin.com/UdtVfMmZ

Hi,

What exactly do you want to do with the ads? Some more details would be very helpful, as many as you can provide.

Thanks

Try it like this – https://www.screencast.com/t/DDoOi6RV

Hi,

Are those matched content ads? You could check their documentation and some topics I found
– https://support.google.com/adsense/answer/7533385?hl=en&ref_topic=6111161
– https://productforums.google.com/forum/#!topic/adsense/T41wkOV67i8
– https://productforums.google.com/forum/#!topic/adsense/gTv4AjLM1Gg
We haven’t made any tests with such ads, I can’t say why is that happening or what you should do.

Thanks

That is most certainly made with a custom code modification in the theme or composer, not available in the default theme.
If you want we can provide theme version 8.1.2 so you can install it and see that there is no such option in the default theme.

There was no “Custom” sorting in the theme or composer plugin. All the sorting methods are mentioned in the block settings guide
– https://forum.tagdiv.com/block-settings-guide/

Hi,

What exactly is the problem there? Could you provide some examples of text and steps you are taking before the problem occurs so we can try to recreate it?

Or send us an email at contact@tagdiv.com and provide admin login, mention the page you are referring or details about how we can recreate this issue.
Include a link to this topic in the email.

Thanks

I could take a look at this, post a link to the website. Mention if there are any particular links I should check.

I tried with an actual phone (with iOS 12), not emulator. On a emulator it looks fine. Could be a problem with the flex block when using older safari versions. Maybe some of the CSS does not work in that case so the design breaks.
If you check the theme demo page with flex blocks does it look alright?
– https://demo.tagdiv.com/newspaper/flex-block/

I could add this on our list and it will be checked, all I can do in this case.

Hi,

From what I can see one of the biggest issues is with the images. Somewhere in the website there are scaled images served to website visitors, check where are the images mentioned in the report used
– https://www.screencast.com/t/DmKbnSbjii

For example the first image mentioned there in the test results is used here
– https://www.screencast.com/t/oviMDHPmfn
That slide loads somewhat big images which would not be needed for such a small slider
– https://www.screencast.com/t/iUnYfCWnT4

Try to optimize the images served by the website and reduce the page size (homepage has 6.3MB for example). Check some guides
– https://www.wpbeginner.com/plugins/best-wordpress-image-compression-plugins-compared/
Or try it as mentioned in our guide with a code filter (section 3)
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Hi,

You could try a plugin, like this one for example
– https://wordpress.org/plugins/archive-control/
Seems to allow you to set a sorting order for posts in the tag pages.

Thanks

You could do that, this is a similar topic
– https://forum.tagdiv.com/topic/how-to-add-adsense-ad-after-5-10-articles-on-main-page/
If you want the banner after the 3rd post try it like this for example
– https://pastebin.com/qjhzMw9A

Hi,

So you want to add a block in a post template structure. That would be possible, there is a similar topic you can follow
– https://forum.tagdiv.com/topic/filtering-related-articles-at-bottom-of-post/
Edit the loop single file corresponding to the post template you want to do this for. Each predefined post template has a loop file in the main theme folder.

Thanks

Hi,

Indeed, the ads when using cloud pops templates have to be entered in the template while editing it with the composer. Ads entered in the theme panel will not appear in cloud post templates, only in the default post templates.

Currently there are no settings per device, there will be in the future I believe. You could modify the adsense code and hide it for the screen sizes you want (bottom part of this guide)
– https://support.google.com/adsense/answer/6307124

Thanks

Maybe something like this – https://www.screencast.com/t/m9QoiYcZm9u
Also when sticky – https://www.screencast.com/t/shgOtwIlSIH

This is the code for it, if you decide to use it enter it in Theme panel->Custom code CSS section
– https://pastebin.com/VqSwBPqd
It can be modified if needed or it’s not exactly what you wanted.

Hi,

You don’t have to create a new user if this is not needed. You can activate the theme manually
– https://www.screencast.com/t/RkHURNGFveRC
Or add license keys to your account here in the forum (specified in bottom part of the guide)
– https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

The differences between the themes are many
– https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/
A couple of the main differences would be the multipurpose, wider (or full width) layout options, many more elements in the tagDiv composer that are possible only with the Newspaper theme. Also the cloud library plugin which is provided only with Newspaper.

Thanks

Hi,

Usually this is related to limited resources
– https://forum.tagdiv.com/requirements-for-newspaper/

We will take a look if you have sent us an email with admin login access.

Thanks

So the problem remains. It must be a different issue. In these cases we request admin login and cPanel for further investigation and we try to identify the possible cause. Without this the problem is hard to diagnose.

What you could try if possible, is to install the theme in a sub-domain on the same server and install only theme plugins there. If the same happens provide access to that sub-domain.