Hi,

The “error 28 from storage engine” could mean there is not enough disk space.

I would suggest that you contact your hosting provider as soon as possible and mention the messages you are receiving when you try to login. They should be able to investigate and solve the problem.

Hi,

I believe you installed the wildlife demo, that one has a button like that
– https://demo.tagdiv.com/newspaper_wildlife/

But you can remove it, it is simply for demo purposes. The theme provides at the moment three multipurpose header styles
– https://www.screencast.com/t/TctndJZetIH
With these styles you can set up to two buttons in the header. In this case one has been set by the demo. You can remove it in the multipurpose settings in the theme panel
– https://www.screencast.com/t/CLqTY4E3q

Please let us know if you have more questions.

Thanks

Hi,

That space above the slider is the top padding of the page, it will always be there regardless of the content of the page. If you want to remove it enter this code in the theme panel custom CSS section

.home .td-main-page-wrap {
padding-top: 0;
}

Regarding the slider, you can make it full width in the slider settings
– https://www.screencast.com/t/S8XXJd5A
– https://www.screencast.com/t/dDaOuP6g

Thanks

Hi,

Seems the modules are blank. Could you provide a link to the website so I can check?

Basically if the post has a featured image or video set, thumbnails will be created and displayed in all modules
– https://forum.tagdiv.com/featured-image-or-video/
– https://forum.tagdiv.com/theme-thumbs/

That could mean you are uploading the wrong file or the full theme package maybe. When downloading the theme from themeforest there are 2 options, the full package or only the actual theme
– https://www.screencast.com/t/1jSLyStfp0

If you choose installable file only, then you simply have to upload it, that is the theme.

If you choose all files you first have to extract the archive and the theme will be inside it
– https://www.screencast.com/t/kgm6cddA

I suggest you download the theme again noting what I mentioned above, and try again as mentioned in the guides provided above.

Hi,

Seems secure now, so what you did must have worked

– https://www.screencast.com/t/ljYucX7WOi2V

Hi,

1. You should not worry about validators. If there are actual functionality or design problems please mention them so we can investigate.
What exactly is messed up in the page? Could you provide a link to it so we can take a look? That will be most helpful. Or maybe screenshots and details about the problems.

2. Again a link will be most helpful. You mean it pushes the header or header menu down and it remains there?

3. Maybe that is a setting in the slider. Do you use a demo slider or created a new one? This topic contains a list of all the demo sliders which can be imported in the plugin
– https://forum.tagdiv.com/topic/reproduce-a-specific-appearance/
When imported they will look as we designed them, the same settings should be imported.

Thanks

Hi,

Don’t worry about the typo, no problem. You could upload the screenshots to a free image hosting service, then paste the links here
– https://imgbb.com/

Hi,

Where is this “page count” exactly? I will try to help you. If you use the predefined post templates the template files are in the main theme folder
– https://www.screencast.com/t/6CZdDrxO1O

Thanks

You could still use the Jetpack sorting, just remove the pagination. It should display accurate results.
Or use the all time popular, that will display the posts with most views. It is only the 7 day sorting that has a problem with caching.

I can’t say if there will be modifications made to these sorting methods or if new ones will be implemented. Could be a possibility in the future.

Hi,

I believe there are plans to improve and extend the header options in a coming update. This will allow greater possibilities for designing a header. I can’t say how long before this will happen unfortunately.

Thank you for the suggestions, they are noted.

Hi,

So there is a problem with the theme functionality, or is this about what the validator detects?
Testing any website with the w3c validator will most likely provide errors for each one
– https://blog.codinghorror.com/html-validation-does-it-matter/
So it could be said that test is to strict, maybe unimportant in a way.

Thanks

Hi,

The background in that case has a simple functionality. It is related to the primary category setting
– https://forum.tagdiv.com/primary-category/
The posts will inherit some elements from their primary category, including the background. So if the primary category of a post has a background image set, the post will have it to.
The guide mentions how you can manually select a primary category for a post, also what happens if you don’t.

Thanks

Hi,

No, you will not lose the theme panel settings. These are saved in the database, so even if the theme is updated this will not remove your settings. Custom code is also saved, ad codes etc. Basically everything from the theme panel.

There is also an export/import feature so the theme panel settings can be backed up
– https://forum.tagdiv.com/import-export-theme-settings/

Thanks

Hi,

I checked your website with the mobile emulator, it displays fine there
– https://www.screencast.com/t/sftk7RfOXOki
But with an actual mobile the font is much bolder, like in your screenshot. Seems to happen only on mobile Chrome, mobile Firefox displays it not that bold
– https://www.screencast.com/t/pketBMy3
So I believe it is Chrome related. That is how mobile Chrome displays the Roboto condensed bold font. I don’t know if something could be done about this however.

Thanks

Hi,

The theme container width is 1068px. A general width setting to chnage this does not exist. There are options to stretch the rows containing the content, for example in pages
– https://www.screencast.com/t/II6LCBDb5w

With the help of the cloud library plugin you can now use the tagDiv composer to design post templates as well
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
So you can import/modify cloud templates or create them from blank. The same stretch settings will be available.

Thanks

Maybe I am misunderstanding. The bottom line is that you have to use the tagDiv composer and cloud library plugin to be able to import post templates.

This is the only way to see the breadcrumbs as an element. With Visual composer this is not possible.

I will add this on our list of suggestions, all I can do. It could be considered as an additional functionality to the current one for the next/prev post, like a checkbox maybe.

Hi,

Should work – https://www.screencast.com/t/yPFudPeDzAP
Try to use a test ID, use cocacola for example – https://www.screencast.com/t/WrUtq1grslab

Then switch to your ID, see if it works. If there is still a problem, send us an email at contact@tagdiv.com and provide admin login so we can take a look. Include a link to this topic in the email.

Thanks

Noted. Thank you for the suggestions.

Hi,

The theme has a post slider, also called a ticker
– https://demo.tagdiv.com/newspaper/news-ticker/
It will display the post titles, nothing else. It has the same filtering as a block, also some other specific settings
– https://www.screencast.com/t/BpUqD1F2
Maybe this ticker could be what you wanted.

Thanks

The empty space is the result of hiding the sidebar. The remaining content will not automatically adapt to fill the newly created space.

Tablet is considered between these widths – https://www.screencast.com/t/NTYFSAe3
I could give you a code to remove the sidebar in those cases. Something like this maybe
– http://prntscr.com/kqv72g
Enter it here – https://www.screencast.com/t/wgi9pJqnoFn

@media (min-width: 768px) and (max-width: 1140px) {
.postid-1988 .post .td-pb-span4.td-main-sidebar {
display: none;
}
.postid-1988 .post .td-pb-span8.td-main-content {
width: 100%;
}
}

It will work only on that post, if you decide it works as you want and want it or all posts, remove the class with the ID from the code
– https://www.screencast.com/t/Ffg4t0g8

Seems you managed to remove that space – http://prntscr.com/kqv9j3
That is the padding top of the page, it creates some room between the header and content of the page. In your case you could use the menu overlay page template. This will position the header over the slider.
These are some demos which use the menu overlay page template
– https://demo.tagdiv.com/newspaper_law_firm/
– https://demo.tagdiv.com/newspaper_nature/

You can always download the theme package from your themeforest account. The latest version is 9.0.1.
If you have a theme package downloaded check the update log inside it, the version is mentioned there
– https://www.screencast.com/t/KtGt7rDd

You can install the theme in the sub-domain, no problem there. Activate it with the same key. Once you are sure the new website is up and running fully, remove the theme from the old website.

The theme has an export/import feature for the theme panel settings
– https://forum.tagdiv.com/import-export-theme-settings/
You can export the theme panel settings from the old website and import them in the new one, or make them again if you choose so.

Hi,

Try this solution, it’s the easiest – https://forum.tagdiv.com/topic/how-to-remove-something-from-category-dropdown-menu/

Hi,

The solutions in these topics solved similar composer problems
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

We included the solution from the first topic in the requirements guide (at the bottom)
– https://forum.tagdiv.com/requirements-for-newspaper/
Please give these a try and let us know the results as soon as possible.

Thanks