Hi,

Seems some images are served from here
– https://www.screencast.com/t/rEbet4LXfa
From what I can find online that is a CDN provider
– https://support.stackpath.com/hc/en-us

Are the images you mention present in your media library? You could be using a CDN for the images, that is where the image path and uploads folder seems to point to.

Thanks

Hi,

We could try and help you, we will need more details about what happened. The theme has these requirements that should be checked
– https://forum.tagdiv.com/requirements-for-newspaper/

Also you could follow some guides when changing themes, some recommended practices
– https://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
– https://www.wpexplorer.com/change-wordpress-theme/

Best to try locally when switching themes, test things. Then go live.

However if you are decided to request a refund, you can do so here
– https://themeforest.net/refund_requests/new

Thanks

@nina The forum will corrupt the ” and ‘ characters mostly, replace them when adding the code. Code should be wrapped in the code tag when posted.
Difference
‘ ”

' "

That seems solved, but the website still is slow. Maybe it would be time to consider to update the theme, update WPBakery and all the plugins.
Using the latest WordPress and such an old theme version would not be the best method. Conflicts may appear and some things will probably not function correctly.

If you should consider it, here is an update guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Make a backup before, to be safe.

Hi,

In some previous cases this was caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

Or it could be a security setting or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/options/

Let us know if none of these suggestions work and the problem is still present.

Thanks

Hi,

I will try to help you. So this is about the excerpt length. The length can be customized in general in the theme panel, or in the composer which is per element and module.

You can set any limit in words or letters you want, and it will be displayed accordingly
– https://www.screencast.com/t/Z2XilCYWcuH
This is not difficult to do, simply set the length you want for the title and/or excerpt and the module will display it like that. The theme panel excerpt settings will be in general.

Thanks

Hi,

I will try to help you. How did you make the excerpt changes, by theme panel or in the composer?

– If in the composer they will affect that element only, for example a block where you set the custom length values. Those are the more specific settings

– If in the theme panel they should be general. Once a length is set for a module, everywhere it appears it should be the same.

Thanks

Hi,

That is quite a large amount of empty space. Could you post a link to your website so I can take a look?

If you edit the page with the composer is there any element above the big grid?

Hi,

Could be that a plugin is using it (an old plugin that is not updated), or maybe some code you use. Theme doesn’t use that function
– https://www.screencast.com/t/xJR1Xp8A7MR
You could check plugins or codes entered in the theme files or a child theme.

Hi,

There should be no problem if you add an analytics code for AMP. It must be of this form
– https://www.screencast.com/t/ARvikgeCdsfB
But that would not be related to a structured data issue. Could you provide a link to the post in question?

Hi,

So a post is displaying twice in the sidebar, in the same widget? That is unusual. I can’t see the screenshot you provided
– https://www.screencast.com/t/6R4Lli38z
Maybe you can post a link to the page where this is happening, I will take a look.

Thanks

Hi,

If you mean the smart list buttons, those were not modified. The style of smart list used in that post should look like this at all times
– https://demo.tagdiv.com/newspaper/smart-list-style-1/

In your case there is a code which colors all the links in the post content, and also underlines them. The button link is affected by this code
– https://www.screencast.com/t/AeNtZ7AU

Modify that code so it will not affect the buttons of the smart list. Something like this would work for this case
– https://www.screencast.com/t/imzDRt3dRD9

.td-post-content a:not(.doubleSliderPrevButton):not(.doubleSliderNextButton) {
color: #ff6600;
text-decoration: underline;
}

Thanks

Hi,

I can’t access the links you provided
– https://www.screencast.com/t/cqax050u6Oa8
Do you maybe use the optional mobile theme plugin? That has different ad spots in the theme panel
– https://forum.tagdiv.com/the-mobile-theme/

If that is how you are doing it we could take a look. Send us an email at contact@tagdiv.com and provide admin login so we can see the problem. Include a link to this topic in the email.

Thanks

Hi,

I can see the category page just fine. But the last post in the grid is not in the list below
– http://prntscr.com/kl6r45
Maybe I am not checking where I should, please correct me.

The widget sidebars can be edited in Appearance->Widgets. There you can modify the sidebar content, remove/add widgets as you want. Currently there is no sidebar for that category.

Hi,

You can move the author box anywhere in the post, with the cloud library plugin
– https://www.screencast.com/t/20mdscAZmS5
Simply drag and drop it where you want it to appear. Post templates can now be created with the tagDiv composer. You can start from blank, or import from the templates made by us (more to come). The imported templates can be modified by you as well.

Some more about the cloud library plugin here
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks

Hi,

@mariyan You can place social icons for example – https://www.screencast.com/t/cYq3ElA1
But not actual sharing for a category page. There weren’t any changes made in this time, still only posts can be shared.

Thanks

Hi,

That has been on our list for quite some time now for investigation and modification if needed, indeed is originating from the theme here
– https://www.screencast.com/t/NxLhbDVvy8g
I will make some inquiries about this and we will try to resolve the issue for the next theme update. I am sorry for this inconvenience.

Thanks

Hi,

If a smart list is in the post content, it will be there permanently regardless of device used to view the post.
If you use it, the mobile theme will convert the smart style used on desktop to a predefined style, but it will still be a smart list.
This is all done automatically, it is not possible to remove the smart list from the post content unless manually editing the post and removing it.

You could try something, to display the whole list content in the same post page with no pagination on mobile. Pagination will lead to the next/prev smart list page, that would be how it is supposed to work. If you should consider that a solution let me know.

Thanks

Hi,

There are guides that should be read when changing themes in a live website. Some here
– https://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
– https://www.wpexplorer.com/change-wordpress-theme/

Usually it is best to test everything locally before making the change live, also to use a maintenance mode to set everything up (to avoid ).

Currently the Newspaper theme seems inactive from what I can see. There is a tiny framework theme active.

Be sure to check the theme requirements as well for a proper functionality
– https://forum.tagdiv.com/requirements-for-newspaper/

Now as I write it seems the theme is active. I see the travel blog demo is installed. I will help you if you have any questions, the website looks alright from what I can see. Please let me know.

Thanks

Hi,

The fix that was made is as follows. When an image logo is set, the customization I was referring to in the demo will not apply anymore. It will apply only when using a text logo as default in the demo.

Currently the code I gave you is still applying
– https://www.screencast.com/t/jP4k9a3SoB5n
– https://www.screencast.com/t/vyH2oiR9JSSd

If you remove it from the theme panel the result will be like this on all the website
– https://www.screencast.com/t/fjdJKABfIa9J

Thanks

Hi,

The tagDiv composer will allow the same functionality and more. You can build a page in any way possible, there are 10 types of full width grids for example
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
You can stretch rows – https://www.screencast.com/t/CkWLnUWu
There will be more new elements to come in future updates, for the tagDiv composer.

So simply create a new page, edit it with the composer and start building
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/block-settings-guide/

If you should have any questions I will help you.

Thanks

Hi,

There will be a placeholder link “#” if no URL is entered in the button settings. The button can be clicked in that state, I could give you a code to use a button with no link and make it not clickable.

Do you have this kind of buttons in other posts and do you want them to have the same behaviour? Or specifically for this post?

Thanks

Hi,

So you want to add some structured data to the website? The theme already contains the required meta data you want to add
– https://www.screencast.com/t/PEfS0TGy

Thanks

Hi,

That code should change the text color of the menu item, try it like this
– https://www.screencast.com/t/fLaKONdp

.td-header-wrap .current-menu-item a,
.td-header-wrap .td-header-menu-wrap .sf-menu > li > a:hover {
color: #FFDA3E!important;
}

If that doesn’t work, I could take a look. Please provide a link to your website for a more accurate solution.

Thanks

Hi,

Indeed that seems to happen with cloud single templates. Must be an oversight, there would no point for the last breadcrumb element to have a link directing to the same page.

I will add it on our list of issues and it will be fixed, thank you for mentioning it and sorry for the inconvenience.

Thanks