Hi,

I believe I found the email you are referring to. The solution that worked in that case was to enter this code in the htaccess file
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

Also be sure to check the theme requirements for WordPressr and server
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Maybe it is added by a plugin you have installed. I see you are using a soccer info plugin, also a football live scores plugin.

Start with those, check their settings. If they have no settings for that, deactivate them (and clear the cache) then check if the links are still displayed.

Thanks

Hi,

The latest version of the theme (8.7.5) is compatible with the latest version of WordPress. So there will be no problem in matter of compatibility between the two.

Thanks

Hi,

Make sure you are using the full size of the image when setting it is background, not a thumbnail
– https://www.screencast.com/t/iYXOqqgUWh
– https://www.screencast.com/t/JaQdwmFK2TN

Thanks

Hi,

Seems to be related to the robots file. If you created such a file check it. Some info I found here
– https://yoast.com/ultimate-guide-robots-txt/
– https://yoast.com/wordpress-robots-txt-example/
– https://yoast.com/x-robots-tag-play/
– https://developers.google.com/search/reference/robots_meta_tag

Thanks

Hi,

If you display the date in the actual post, then it could be picked up by Google
So probably the date has to be disabled for the post in the theme as well
– https://www.screencast.com/t/iYAIcJxDtUiH

Some topics I found online
– https://kb.yoast.com/kb/date-appears-search-results/
– https://wordpress.org/support/topic/remove-date-from-google-search-results-description/
– https://www.techrrival.com/remove-date-google-search-result/

Thanks

Hi,

I don’t quite understand what the problem is. The theme has infinite loading for block pagination and also category pages, but you can choose a different form of pagination if you do not want infinite loading
– https://www.screencast.com/t/UxYi97CeRMhZ
– https://forum.tagdiv.com/block-settings-guide/

– https://www.screencast.com/t/GZlgbNsb
What exactly is happening on your website? Provide a link to your website if possible and details about where the problem is. If the website is not public, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Indeed, insufficient resources can cause all sorts of problems, we recommend these values if possible
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

In the backend editor the default fonts will be loaded, only when previewing the post or after publishing it your fonts will apply.

So for the editor headings the Roboto font is predefined and used
– https://www.screencast.com/t/0K2oe0qqQywV

Thanks

Hi,

Each module has a predefined thumbnail size that it will use. These sizes will be created if enabled in the theme panel.
Here you can see which modules each block or grid uses
– https://forum.tagdiv.com/theme-blocks-modules/

What template exactly are you editing? You cannot change the thumbnail size by modifying the module only.
You will also have to create a new thumbnail size, or modify an existing one
– https://www.screencast.com/t/VIlsRrMNRm
Then regenerate the thumbnails. Please correct me if I misunderstand something.

Thanks

Hi,

Unusual issue to say the least. You could create a child theme, add code to the functions in the child theme. That will not be lost if you for example update the theme. A child theme is not difficult to install
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

Also please check the theme system status requirements panel
– https://forum.tagdiv.com/requirements-for-newspaper/

If you renamed the theme or created a child theme with a different name, return them to default. Let us know.

Thanks

Then if the font you use does not support both languages, it will not display properly. The theme will apply only one font for one element. So regardless of having 2 or multiple languages in the post content only one font will be loaded for it.
There is no way to detect the language and load fonts automatically.

Maybe search online for fonts that work with both the languages you require. Like this one for example
– https://fonts.google.com/specimen/Catamaran

That is not a list indeed, I also tried creating a bullet list
– https://www.screencast.com/t/zDL0hTaA
Seems to work properly. But the page you mention is not built with the tagDiv composer from what I can see. There seem to be panels and you might be using a different editor for the text
– https://www.screencast.com/t/jPUGolft
I tested with the tagDiv composer and default WordPress editor.

Hi,

The theme header templates are located here
– https://www.screencast.com/t/EP2obR0bEAA
The multipurpose header styles are located in the multipurpose plugin (now part of the tagDiv composer)
– https://www.screencast.com/t/lI5WRtyjID6
That website also seems to be using two header logos, that is not possible in out theme.

In those files you can make changes in terms of structure. You will also most likely need to create additional design for the modified header. Note that these header styles are predefined, so creating a replica of a different website header may not be easy to do.

Thanks

Hi,

Where exactly would you like to chnage the colors? I will try to help you. All demos contain custom design, so some theme panel options may not apply. If a demo customization is not wanted, this could be removed from the demo stylesheet
– https://www.screencast.com/t/myPTxyjKyxmf
I believe the accent color the art creek sets and uses is this one
– https://www.screencast.com/t/CTxWprEp

Thanks

Hi,

You could edit the block and modify it like this
– https://www.screencast.com/t/47gmF2DEM
Use the category IDs you want to exclude.

Or you could hide them with CSS, with a code. Example down below
– https://www.screencast.com/t/DII02arD
– https://www.screencast.com/t/Ez7D0H8iK

.td_block_popular_categories a[href*="travel"]{
display: none;
}

Thanks

Hi,

The categories will be displayed alphabetically by default, it is an automatic process and there would be now way to change this behaviour.
From what I can see they are displayed properly on the category page you mention, alphabetically. Also in the menu
– https://www.screencast.com/t/dovOhwXv

Thanks

Hi,

You can disable that size in the theme panel if you do not use it anywhere. As soon as you disable it, as you upload images that size will not be created anymore
– https://www.screencast.com/t/xovQSTLLbXa
That is why those options were created, to allow you to disable the thumbnails the theme creates, if needed
– https://forum.tagdiv.com/theme-thumbs/

Thanks

Hi,

There are many topics in the matter, please see this one for example
– https://forum.tagdiv.com/topic/theme-not-updating-instagram-widget/

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified. Let us know if there still is a problem.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.

Please let us know the results after trying these suggestions.

Thanks

Hi,

For me it looks like this – https://www.screencast.com/t/gQws2cfCb2TD
It looks like that on other monitors I tested on, all full hd.
The theme width maximum is always the same by default, so no matter what widescreen you are using the theme content width will be the same. Example on an ultra wide screen
– https://www.screencast.com/t/aLNIudPwd1S

Maybe something is wrong with the browser you are using. If you say that the website is not looking properly in this situation, was it always displayed the same on that monitor/browser? Did you attempt to test in a different browser? Did you clear browser cache? Do you use a browser zoom of any kind?

Thanks

Hi,

I tested the socials in the author box, the links work from what I can see
– https://www.screencast.com/t/EU4dFXURT
– https://www.screencast.com/t/an29JUAbCL
There is no doubled link, so it is unusual that it happens for you. Check if you are entering the link exactly as it is, in this format

https://www.instagram.com/myname

Thanks

Maybe try it like this – https://www.screencast.com/t/IDhTv0j4Df

.author-box-wrap.Izquierda {
display: none;
}

Hi,

By a theme setting it is not possible. It could be possible if you use a plugin such as Adrotate, or maybe the ads could be hidden with CSS if you do not use Adsense only
– https://forum.tagdiv.com/topic/ad-blocks-ways-to-includeexclude-per-catagory/

I believe the AdRotate plugin has options such as the one you need, based on user feedback it works properly with the theme. Here is some documentation about it
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/
– https://ajdg.solutions/manuals/adrotate-manuals/

Thanks