Hi,

No, the theme will create only one thumbnail size, no need to create multiple ones. I see that all those images are 1278×664, that is not a thumb that the theme uses. You can see the thumb sizes the theme will create in the theme panel.

That is not a default WordPress thumbnail either
– https://www.screencast.com/t/TxBKKdn84Cyv

So it could be created by a plugin you use, you could check that. Take a look at all your plugins, maybe you can identify what is creating them.

Thanks

Hi,

If the page was built with the tagDiv composer there would be no problem in that regard.

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.

Let us know the results after trying these suggestions.

Thanks

Hi,

Maybe you use the mobile theme plugin, this will not display any page builder elements
– https://forum.tagdiv.com/the-mobile-theme/

If you don’t use the mobile theme , then the grid will display like it does here (test on mobile)
– https://demo.tagdiv.com/newspaper/big-grid-3/

Note that the mobile plugin is optional, it is meant to be used if you want to present to your users a simpler version of the website, with no page builder content. You will have to create 2 versions of a page, one for desktop and one for mobile.

Thanks

Hi,

So the homepage does not load when you want tot edit it with the composer. Do you use the tagDiv composer? Is the page built entirely with the composer as it should? Have you entered code in raw HTML widgets in the page, or in text elements (maybe shortcodes)?

If there is no problem with other pages, then there is something specific to the homepage. Default elements provided by teh composer and added in pages will not cause problems, in most cases there were different codes entered in the page by some form, even ad codes. Let us know.

Thanks

Hi,

Please read this footer templates guide
– https://forum.tagdiv.com/footer-templates/
As mentioned there some footer templates have predefined content, such as the one you are using now. You can choose an empty template and add your own widgets for example.

Thanks

Hi,

So you would like to display time ago in the module you created, the time difference. There are some topics with solutions you can try
– https://forum.tagdiv.com/topic/the-time-ago-in-block-3-is-correct-but-another-block-is-wrong-time/
– https://forum.tagdiv.com/topic/show-time-ago-views-and-share-under-all-content-when-public/

Thanks

Hi,

Thank you for your appreciation of the theme. We plan to add more documentation and tutorials including videos in the future.

The Speedbooster plugin has an inbuilt plugin checklist, if it detects plugins outside that list it will deactivate itself. This is supposed to happen, as the Speedbooster plugin could cause some plugins to not function properly.

The checklist could be disabled by modifying the plugin code
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Then test to see if everything works properly regarding plugins installed.

Thank you!

Then I would suggest that you reinstall the theme, the latest version if possible, if not the same version you use now. Then remove any theme modifications or code additions temporarily, if you made any. Deactivate all other plugins except woocommerce and theme plugins.

This should solve the problem, I tested multiple times and there are no problems using woocommerce with a default theme install. Something in your case is removing the them containers from the shop page. Let us know the results.

Hi,

There were no changes made to any formatting options. They are the same as before
– https://www.screencast.com/t/XrNblTMWjEg
There is no reason to remove the formatting options. Maybe you are using a plugin such in this topic
– https://forum.tagdiv.com/topic/the-formats-button-does-not-exist-on-the-text-optimization-features/
In a default theme install and using only theme plugins, the formats menu is displaying correctly.

Thanks

Hi,

All other plugins and WordPress are up to date, and the theme and theme plugins are not. Older theme and plugins may not work with the latest WordPress. There were many fixes made after a few WordPress updates, in the theme (above version 8.0) so you are missing those.

So that theme version with it’s plugins and latest WordPress may simply not work properly. However that may not be the cause of the problem you are describing. Images not loading could be server related or caused by possible conflicts of plugins or maybe theme modifications or child theme.
You could check with the browser inspector by inspecting a page where there are problems, eventual errors are displayed in the console.

Thanks

Hi,

You can use the theme translations panel to change that text
– https://www.screencast.com/t/T8qXy22siZ

Thanks

Hi,

The theme will not affect the time zone you set in WordPress settings. If those don’t apply properly, maybe the server you are using has additional settings for the time zone. You could contact theme and ask them.

The weather widget has to be configured with an API key, then the location you desire
– https://www.screencast.com/t/NxKGkug9rDlA
This is a guide for it
– https://forum.tagdiv.com/weather-widget/

Thanks

That happens because you have a limit of three posts per block, on smaller devices the block will display two modules per row. If you were to use 2 or 4 post limit value, then there will be an even number of posts displayed
– https://www.screencast.com/t/imlIHD6jo

Hi,

You could try a code like this in the page template

<?php echo get_the_author_meta('display_name');?>

Note the sidebar cases – https://www.screencast.com/t/Nt2Wq78GXk
For example enter the code like this with a default right side sidebar, below the page title if that is where you want it to appear
– https://www.screencast.com/t/lxchcXSJ

Thanks

Hi,

We will reply as soon as possible, please check the support hours and also note that there was no support on Monday (banner shown at top of forum).
Also please do not reply in your own topic after the initial post if possible, unless absolutely necessary. This will only renew the topic and delay the response, we answer from oldest to newest which is fair.

1. The tagDiv composer is the main page builder now, but you can not install it if you use WPBakery page builder. If you decide to use it, all the pages have to be recreated with it
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

2. The Twitter in the social counter had an issue, we provided an updated social counter plugin which should fix the Twitter count
– https://www.filedropper.com/showdownload.php/td-social-counter_1

3. There is infinite loading as block pagiantion
– https://forum.tagdiv.com/block-settings-tutorial/
Or for category pages, either in general or per/category
– https://www.screencast.com/t/7uXKzRXs3m

4. The mobile top grid will display featured posts
– https://forum.tagdiv.com/featured-posts-2/
– https://forum.tagdiv.com/the-mobile-theme/
Then a latest articles section will be shown. The mobile theme does not provide many settings or customization, it is meant to be kept as simple as possible.

5. You can display a page in the footer if you wish. This will be displayed on desktop only, if you use the mobile theme plugin. The mobile theme will not display it. Note that the mobile theme is optional, you can simply not use it. Then the same content from desktop will be shown.

We try to implement at least basic SEO in the theme code, settings for SEO do not exist in the theme however. You can use our recommended plugin, Yoast SEO plugin
– https://forum.tagdiv.com/facebook-share/
– https://yoast.com/wordpress-seo/

Thanks

Hi,

Indeed, I failed to notice that sorry. Seems there are problems with the multi-purpose elements if the booster moves the plugin to the footer.

After further inquiries it seems the multi-purpose plugin resources are required to be loaded in the header, it would have been included by default in the speed booster plugin and moved if there were no problems. So you should not move the loading of the multi-purpose resource with the speed booster plugin.

Hi,

Seems unusual, if the same code is used it would look the same. From what I can see there is a margin bottom that drags the widget to the top, and placing it under the social counter widget
– https://www.screencast.com/t/gIkRtCuK
Removing that should display the widget normally.

Thanks

Hi,

We will reply as soon as possible, please check the support hours and also note that there was no support on Monday (banner shown at top of forum). Also please do not reply in your own topic after the initial post, if possible. This will only delay the response, we answer from oldest to newest.

The theme will create thumbnails from featured images and also videos. It will not display the original image or video in blocks for example. Thumbnails have advantages, most notable would be page size. Instead of serving the original image resized, a cropped thumbnail is used.

These thumbnails will be displayed in blocks/modules/grids
– https://forum.tagdiv.com/theme-thumbs/
For each size is specified where it is used, you can disable the thumbnails sizes you are not using
– https://www.screencast.com/t/2yUReiQUkMY

Thanks

Hi,

The gallery has a different design for the image captions
– https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
The caption is aligned to the right by default, there is no option to change this. I could give you a code which will center the captions, this is the result
– https://www.screencast.com/t/N8XIDK89Fkw

.td-gallery-slide-copywrite {
float: none;
}
.td-doubleSlider-1 .td-slide-item .td-slide-caption.td-gallery-slide-content {
text-align: center;
}

Maybe that would be a solution, if you should consider it enter the code in Theme panel->Custom CSS.

Thanks

Hi,

So you want to remove the /category base from the URL. The Yoast SEO plugin has such a setting, you could use that
– https://www.screencast.com/t/3pehxVwv
Then the link will be as you want, without the /category base.

Thanks

Hi,

From what I can find online, Google AMP and Cloudflare Accelerated Mobile Links are linked. Found these topics

– https://blog.cloudflare.com/accelerated-mobile/
– https://antonyagnel.com/2017/01/13/how-to-enable-accelerated-mobile-links-in-cloudflare/
– https://www.cloudflare.com/press-releases/2017/cloudflare-makes-mobile-web-up-five-times-faster-with-accelerated-mobile-links/
– https://community.cloudflare.com/t/accelerated-mobile-links-question/487

The Cloudflare feature says it will detect if a page/post has AMP and serve that to users, Google will serve AMP content only through the search results. So the AMP plugin is required besides that setting. That is how I see it. You could search more online.

Thanks

Hi,

Then edit the page/sidebar and remove the social counter block. The only result of deactivating the plugin will be that the shortcodes will be displayed instead of the social counter block.

So you have to either edit the page with the composer and remove the counter. Or if it’s in a widget sidebar, edit the sidebar in Appearance->Widgets and remove it from there.

Thanks

Hi,

From what I can see, there is an error in most of the posts I checked on your website. The same error is present in all the posts
– https://www.screencast.com/t/IJzIPapgQD4
It seems to be related to a script belonging to the article top ad. That would suggest that the ads you are using are not AMP compliant. Maybe your ad provider has ad codes designed specifically for AMP, you could ask them.

Thanks

Hi,

This would be a related topic, from what I can find there would be no reason for Google to crawl the themes folder so that should be disallowed
– https://forum.tagdiv.com/topic/google-search-console-server-errors-5xx/

Thanks

Hi,

That problem is usually caused by the Cloudflare rocket loader feature, we recommend that the rocket loader should not be used
– https://forum.tagdiv.com/cloudflare-cdn/
Try disabling it and check if the problem is solved.

Thanks