Hi,

The problem with the Chrome flickering is fixed. There have been no other reports since the update was released that would suggest that the issue is still happening, besides our own testing.

So if you use the latest version of the theme and tagDiv composer (2.3) there would be no problem anymore
– https://www.screencast.com/t/dwzE8v0lkqh
Maybe the composer did not automatically update when the theme was updated, sometimes this fails. Update it manually if that is the case. Let us know.

Thanks

Hi,

You could upload the image to a free image upload service, then post the link here. We will take a look at the problem you mention. Use these for example
– https://imgur.com/upload
– https://imgbb.com/

Thanks

Tried with an iPhone 7 and X, also with a note 8 and. The worst result was that the image loaded with a delay a couple of times, but it still loaded eventually.
It would be hard to get to the bottom of this problem if it only happens in some circumstances.

Hi,

Please check these sections in the theme panel
– https://www.screencast.com/t/hTDUA3kpRXC
Remove or replace the images found in those locations.

Thanks

Hi,

At the time the demo was created the them did not have the option to set a header background image. So it was set in the demo stylesheet
– https://www.screencast.com/t/qT46uj028x
In order to set your own, please remove that highlighted code from the demo stylesheet. Then the background you set in the theme panel will apply
– https://www.screencast.com/t/jZmgeqTRfFw

Thanks

Hi,

We could take a look, please provide a link to a post where the sidebar is displayed and one where it is not.
Note that the sidebar priority – https://www.screencast.com/t/qGo6VY64M

If you set a sidebar manually for the post then that will be displayed. If you do not, then the primary category is taken into account
– https://forum.tagdiv.com/primary-category/

Thanks

Hi,

Depending on the social counter location it can either be configured by editing the page with the composer, or in the Appearance->Widgets section.

So either by editing the page and entering your own information
– https://www.screencast.com/t/hcuG7TaS
Or in the widgets section
– https://www.screencast.com/t/8XzsCtet

Note that each instance of the counter has to be configured, configure it in one location will not affect the others. So for example if you place one in a page with the tagDiv composer and configure it, then place one in a sidebar as an widget, there will be no relation between them.
Let us know if you have further questions.

Thanks

Hi,

@andyfirthuk Seems you do not use a sidebar. If a sidebar is not used, the post content will occupy the whole width of the theme. When you set a sidebar left or right, it will be limited like so
– https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/

You could also not set a sidebar, and reduce the post content by adding text padding
– https://www.screencast.com/t/aAWqj95ki2x8
This is a demo post that uses text padding and no sidebar
– https://demo.tagdiv.com/newspaper/td-post-five-things-you-may-have-missed-over-the-weekend-from-the-world-of-business/

Thanks

Hi,

From what I can see there is a code that affects the images inside the post content, maybe other images as well
– https://www.screencast.com/t/gnx2JYf9M9Ep
That code is overriding the theme code and enlarging the images. If you have custom code like that entered in the custom CSS provided by the theme or a plugin maybe, remove it or modify it.

Thanks

Now that is unusual, so when setting a simple background image for the category page, it no longer functions properly and leads to an attachment page. I have not seen this before, this is not proper functionality.

I suggest to begin with the basics. Deactivate all plugins except theme plugins, remove any theme modifications, switch from the child theme to the main theme. Temporarily remove codes entered in the theme panel if you have any.
Also try changing the permalink structure to a default one and save. Ultimatelyy you could try re-installing the theme, by FTP would be most recommended
– https://forum.tagdiv.com/install-via-ftp/
Let us know what you find.

Hi,

Please check if the composer has been updated automatically, it should be version 2.3 after the update. Deactivate it and re-install it from here if it’s an older version
– https://www.screencast.com/t/Cs5jJPhJq0n
Additionally check the theme system status to make sure there are enough resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know the results.

Thanks

Hi,

That would be the page padding top, you could remove it by entering this code in Theme panel->Custom CSS

.home .td-main-page-wrap {
padding-top: 0;
}

Result – https://www.screencast.com/t/8ugoXzPLi

Thanks

You can find that in the composer plugin files
– https://www.screencast.com/t/jDIUSSm8vg

Hi,

There are also other problems from what I can see, besides the search issue. The images are not displaying, the ajax filter on blocks when clicked leads to the top of the page, sign in/join does nothing etc.
There are quite a few errors in the page source
– https://www.screencast.com/t/eSUhigs0
This kind of javascript conflicts are usually caused by plugins, code entered in the theme panel, theme files, or child theme. You could check if that is the case. Take them one at a time and keep testing to see if the problem is solved.

Thanks

WPBakery is formerly known as Visual composer, they changed the name of the plugin. But that is not important if you do not use it.

Please send us an email at contact@tagdiv.com and provide admin login access as well as FTP if possible. We will take a look. Include a link to this topic in the email.

Hi,

When clicking on the edit content button the text editor should open
– https://www.screencast.com/t/p9XbLq3IZZD
– https://www.screencast.com/t/m3985nzfepN
And there you should be able to edit the text, close the window to save it.

If this is not working for you, then the first step would be to check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase the allocated resources. Let us know the results.

Thanks

So it seems, the extra class is not applying to the playlist element. I will add this on our list and it will be fixed as soon as possible.
You could set an extra class for the row or column, in which you place the video playlist if possible. Sorry for the inconvenience.

Hi,

The first thing would be to deactivate the AMP plugin, this will remove the link to the AMP page from the page source (rel=”amphtml”). Then read these guides I found about what to do in this situation
– https://developers.google.com/search/docs/guides/remove-amp
– https://www.gulshankumar.net/remove-amp/
– https://www.gulshankumar.net/fix-404-on-amp/

If you should decide to switch themes, then you could use a different AMP plugin. Our plugin will work only in combination with the theme.

Thanks

The update is currently in final stages. It will be released before the deadline, the team is working fast to provide this update as soon as possible.

Then set a background color as well
– https://www.screencast.com/t/o4PlFy7Czw

.td-header-wrap .current-menu-item a,
.td-header-wrap .td-header-menu-wrap .sf-menu > li > a:hover {
color: #231803!important;
background-color: yellow!important;
}

So after all the modifications made to this post template the result is like this
– https://www.screencast.com/t/7BRyHbbXA
The combination of reducing the height of the post header and the code from above produced that result.
The title is visible only partly, you could try reducing the margin-bottom in the code from above to a smaller value. Then the title would be more visible
– https://www.screencast.com/t/uEjuXW7EyBs

So the problem is not with the page building part. You maybe want to use the tagDiv composer on posts? If that is so, for the moment that is not possible.
However in coming updates this will change. The tagDiv composer will be integrated in post template creation, among other new features.

Actually that bigger space would be normal. Please check the image info boxes on mobile emulator, while editing the page with the composer. There will be a margin of 2px set there
– https://www.screencast.com/t/hQeAgt4T
If you want the same for all your image boxes on mobile, set the same margin bottom for the image boxes.

Removing the option there will not cause the website to be full width. The website will be boxed, because of the background
– https://www.screencast.com/t/kAHzHVKq
That is the specific design of the demo, a border is set with that setting, header and footer elements are stretched as well
– https://www.screencast.com/t/ulJS6RNlRTf0

Try centering the image with this option
– https://www.screencast.com/t/W9tbHk7Ni
This would be useful if you use a smaller image for example.