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Simion C.
tagDiv Staff

Sorry for misunderstanding. You seem to be using the default WordPress blog homepage, which displays your latest articles.
You can create a page with the tagDiv composer, use any of the elements you want in it
https://forum.tagdiv.com/tagdiv-composer-tutorial/
The multi-purpose plugin will also add more elements in the composer when activated.

Once created set the page as homepage
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Simion C.
tagDiv Staff

Indeed, some elements of the theme might be subject to change after an update. So is the theme stylesheet file. Custom code that worked previously may not work anymore, it will have to be examined and modified. There would be no solution for that.
You could keep a test site and first update the theme there, check what happens and make modifications to the code used if needed. The old code may simply not apply anymore.

This may be the case with having a child theme as well, where you modify a file. That file may be changed and the child theme modifications could cause problems.

Simion C.
tagDiv Staff

Hi,


@zoeMedia
Note that the configuration of the social counter has changed, now you only need to add the ID in the required field and it will work
https://www.screencast.com/t/WCVoEfsLbf5
Check if the theme plugins have been automatically updated, the new versions are these
https://www.screencast.com/t/SpPm3o9wt5a
In some cases they are not updated automatically, update them manually if that is the case. Let us know.

Thanks

Simion C.
tagDiv Staff

Hi,


@MayankParmar
The flickering issue will not affect the website visitors, it is visible when the tagDiv composer is used to edit a page. It happened only on Chrome, however it is fixed now in the new theme version.

That notification is also visible when editing a page with the tagDiv composer, it will not be visible on the website or affect the website in any way. It may appear when for example you change the page template in the backend instead of using the tagDiv composer option, but it will not cause any issues.

Thanks

Simion C.
tagDiv Staff

Hi,

We cannot check the error log on your server, if you have access you can take a look. Or ask your hosting provider to investigate this for you. Those would be a enormous error log size as a whole, not to mention daily. Something could be wrong, your hosting should be able to look into it.

Simion C.
tagDiv Staff

Hi,

Each category you have will be displayed in the theme panel. There are per category settings, each category page can be customized
https://forum.tagdiv.com/how-category-settings-work/
So you can choose a category template, top grid, module used etc.
Let us know if you have more questions, or you need help with something. We will try to help you.

Thanks

Simion C.
tagDiv Staff

Hi,


@mchammy75
So you are editing pages that have been build with the tagDiv composer and make changes to them with the composer. Then you save these changes and they are not reflected in the actual page.

Please check the theme requirements, system status section
https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login as well as FTP and cPanel access if possible. Mention the circumstances in which the issue happens. We will take a look. Also include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

The first thing to check would be the theme requirements, system status section
https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results after trying these suggestions. Be sure to use the tagDiv composer on pages that were created with it only. All the elements in the page have to be added through it.

Thanks

Simion C.
tagDiv Staff

Hi,

We officially recommend the WP Super Cache, that would be the only cache plugin we tested with the theme, which also works with the mobile theme plugin. Other cache plugins or implementations may work as well, but we simply did not make any tests.
The Total cache plugin caused similar issues like the ones you mention, with the mobile theme plugin. Some users reported these.
The mobile theme however is optional, you could not use it in case there are conflicts with the cache you are using.

Simion C.
tagDiv Staff

Hi,

Please try to use English for a better understanding. The theme can be downloaded from your themeforest account. If you have a problem, it would help if you could mention more details about it, so we can help you.

Thanks

Simion C.
tagDiv Staff

Hi,

The first thing to check would be the theme requirements, system status section
https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results after trying these suggestions.

Thanks

Simion C.
tagDiv Staff

Hi,

There is a theme setting for that, either with the tagDiv composer
https://www.screencast.com/t/5QtU9ilMz
In the backend – https://www.screencast.com/t/0RhIf3z1v
Or in general for all the pages in the theme translations
https://www.screencast.com/t/omb0nGmy

Thanks

Simion C.
tagDiv Staff

For me the Instagram seems to be displayed properly at the moment
https://www.screencast.com/t/qu46dd70
The latest images seem to be shown.

For the footer, try changing the footer style and save. Then choose style 13 again. Also check if there are any widgets in the footer sections
https://www.screencast.com/t/KheeARCPaK

Simion C.
tagDiv Staff

3. Switching to the tagDiv composer will require that all the pages are recreated with it. Editing a page created with WPBakery with the tagDiv composer, may result in problems with the page, this is highly not recommended.

The tagDiv composer is now the main page builder the theme provides. It will be further integrated with the theme, and more options will be added specifically for it.

Simion C.
tagDiv Staff

Hi,

If that is a page and theme block, note that the font settings available in the tagDiv composer can be different by device. So you can set a font size for desktop
https://www.screencast.com/t/BNzGapj9
And one for mobile – https://www.screencast.com/t/x1xjUvvAcxr
These settings are not available in WPBakery page builder.

If you use WPBakery you could use CSS to set differ font sizes by width, with media queries. An example topic
https://forum.tagdiv.com/topic/how-to-manage-the-fontsize-for-better-responsive-text/
https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Simion C.
tagDiv Staff

Hi,

That would be unusual, the previous theme version 8.7.3 contained the Instagram issue fix. All the problems that were mentioned after updating were caused by a form of cache, CDN, even browser cache. We could take a look if you could provide a link to your website.

There was an update released today, which also provides some more fixes including Facebook social counter (changelog here)
https://themeforest.net/item/newspaper/5489609

Thanks

Simion C.
tagDiv Staff

Hi,

Maybe there is, but not by a theme provided setting. You could disable the theme breadcrumbs and try plugins or breadcrumb implementation that would allow more advanced functionality if required.

Simion C.
tagDiv Staff

Hi,

So you would like to hide the featured image in the post page, when using the mobile theme plugin. That could be done by modifying the mobile post page template. Comment or remove this code from the mobile theme post template file
https://www.screencast.com/t/DckFD79Z

Or enter this code in Theme panel->Mobile theme->Custom CSS

.single .td-post-featured-image {
display: none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

If you could mention more details I will try to help you. Inside the column text element you can style the text as you wish with the WordPress text editor for example
https://www.screencast.com/t/DWVVVFvt

Simion C.
tagDiv Staff

Hi,

You could customize it directly in the Woocommerce stylesheet in the theme folder. Make a backup of the modified file and replace it after a theme update.

If the !important tag is used then you will have to create stronger code if possible, or remove the tag from the woocommerce stylesheet.

Simion C.
tagDiv Staff

Hi,

1. That is the page padding, similar to desktop but smaller
https://www.screencast.com/t/rgkmUFKzzT
It could be removed by entering this code in the theme panel advanced CSS section, in the phones and tablet fields
https://www.screencast.com/t/cca9VqHp7pPZ

.home .td-main-page-wrap {
padding-top: 0;
}

2. There is a setting for the mobile menu background color
https://www.screencast.com/t/mjju2gutkK

Thanks

Simion C.
tagDiv Staff

Hi,

You could embed the video links in a text element, check this topic
https://forum.tagdiv.com/topic/youtube-playlist-instead-of-each-video-individually/

Thanks

Simion C.
tagDiv Staff

Hi,

That space will appear as soon as you set a background image or color
https://forum.tagdiv.com/background-introduction/
The website will then be boxed in order to display the background.

Thanks

Simion C.
tagDiv Staff

Hi,

You could try a plugin maybe, that can track these actions. There are also guides and tutorials you can check such as this one
http://www.wpbeginner.com/plugins/how-to-track-outbound-links-in-wordpress/
The theme itself does not have such a feature.

Thanks

Simion C.
tagDiv Staff

Hi,

The newsletter plugin once activated will add a new element in the tagDiv composer
https://www.screencast.com/t/jNLbzruJOiz
That is the only place it will appear, at the moment.

1. If you created page with WPBakery page builder (former Visual composer), these have to be recreated with the tagDiv composer if you want to use it. Do not edit pages built with one page builder with the other, this will cause problems.

The tagDiv composer will have more options in future theme updates and it will be integrated further with the theme. There will be options added for it that will not be available for the WPBakery page builder.

2. When active the WPBakery page builder will appear in these locations
https://www.screencast.com/t/XlsVEH6IMHBU
If it does not for you, try removing it and install it again. Also as a general note, the theme system status should be set according to this guide for a better functionality
https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

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