Hi,

Maybe the thumbnails have not been generated properly, please try to regenerate them. This is a guide
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Then clear all caching and CDN if used. If there is still a problem, provide a link to your website so we can take a look.

Thanks

Hi,

I don’t quite understand what you mean by serial number, the load more is a form of pagination.
It will load more posts in the block when clicked, the modules will not change and they will still display only the information they are supposed to (post title, date, author, excerpt and comment count).

In normal browsing all the ads show for me, on all the posts that I checked and pages. In incognito mode the ads seems to appear only on the homepage, in the post page they are not served it seems, at least on Chrome and Firefox incognito which I checked. I don’t know why that happens, maybe Adsense is not served in incognito mode.

You could create a topic in the Adsense forum, I am sure the users there will provide useful inforamtion
– https://productforums.google.com/forum/?nomobile=true#!forum/adsense

Check the theme system status, make sure there are enough resources available
– https://forum.tagdiv.com/requirements-for-newspaper/
This can affect the theme and theme plugins functionality. If needed ask your hosting provider to increase theme as mentioned in the guide. Then check if the multi-purpose elements are displayed. Also clear the browser cache, or test with a different browser.

Let us know the results.

Hi,

The block title font color and background can be changed per block, with the tagDiv composer
– https://www.screencast.com/t/MPOoIIhmHq
In Visual composer these settings are not available for blocks.

Hi,

The sidebar will be sticky if default theme elements are used, it will go the whole post content length, related articles and default comments. You seem to be using some custom elements below the post, these are not taken into account, as far as the the theme is concerned the post ends here, so it will stop
– https://www.screencast.com/t/hGNxS8KFbn1a
The below elements are not considered part of the post page.

Thanks

Hi,

That would not be possible, if you enter 2 category IDs in the field the block will display posts that are included in either one, not in both. You will have to find a way to filter the blocks with the available settings. Sorry if this is an inconvenience.

Thanks

Hi,

Seems the theme icons are missing or cannot be loaded for some reason. The theme uses images from this folder
– https://www.screencast.com/t/SDPTs7DR
They are used for the theme panel, page builder etc. Maybe the theme has not been installed/updated properly. Check if the images folder is present in the theme folder, in the WordPress install. If there is no problem there and the images are present, check with the browser inspector and see if there are any errors in the console
– https://www.screencast.com/t/dSXj5HZyi

Thanks

Hi,

The video icon will be added so the video ad posts can be identified. So once a video post is created, on modules a play icon will be displayed over the thumbnail
– https://www.screencast.com/t/GuDt0ddd
I could give you a code you could try, it should position the play icon in the top right corner
– https://www.screencast.com/t/YcInOKy8
Enter the code in Theme panel->Custom CSS

.td-video-play-ico>img {
bottom:auto;
left:auto;
}

Thanks

Hi,

I don’t quite understand what you want to do. I will try to help you if you could mention more details about it.

Indeed, it seems the events are not loading on mobile, only on desktop. Is the plugin used to create the event responsive? maybe there are settings in it’s configuration to make it responsive for mobile devices or some dedicated mobile settings.
You could contact the plugin author as well, maybe this is a know issue or they can provide some help with this issue.
We did not make any actual tests with such plugins, so there is also a possibility that the plugin is not fully compatible with the theme.

Hi,

That could be done with some CSS. The category tags design or colors cannot be changed with a theme setting, at the moment. This is a similar topic that you can follow
– https://forum.tagdiv.com/topic/category-label-appearance-on-block-1/

Also more about the browser inspector here, this tool can be used to create various customization for website elements
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

No need to provide the license key in the forum, if we require it we will request only by email. I will remove it from your post, note that the forum is public and all users can see the topics.

From what I can see you are using a blog style front page at the moment with module 15 selected. If you want to keep the default WordPress blog (latest articles list) and change the module, you can do that in the Theme panel->Template settings
– https://www.screencast.com/t/i6v0iSglyeZ
Module 15 will display the whole contents of the posts when selected for the blog style homepage.

Alternatively you can build a page with the tagDiv composer (or WPBakery page builder) and set it as homepage
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Choose one page builder and deactivate the other, when both are active there could be issues. So if you use the tagDiv composer for example, deactivate the WPBakery plugin.

Thanks

Those header styles are full width, only when a background is set they will be boxed. If you want full width header elements when using a background for the website, you can use the force full width settings
– https://www.screencast.com/t/5h6PBgajPezB

That demo uses this logo size – https://www.screencast.com/t/K2PLQAinbniX

Hi,

If you reinstalled the theme to no positive effect, then something else is causing this problem. Deactivate all plugins except theme plugins, deactivate the child theme if you have one, clear all caching and CDN if used.
Check the theme system status and ask your hosting provider to increase these resources if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Also maybe they can check the error logs produced by the server if possible and fix eventual errors.

If nothing works we could take a look as well, send us an email at contact@tagdiv.com and provide admin login, FTP, cPanel access and error log if possible. Include a link to this topic in the email.

Thanks

Hi,

That setting will affect all bbpress pages, it is a general setting. There is no option for disabling the sidebar for specific bbpress pages, at the moment.

Hi,

The blocks and grids for example will still be displayed on pages, because Visual composer is still active. If you use Visual composer for building pages, please deactivate the tagDiv composer. When both composers are active there could be issues.

The main page builder at the moment is the tagDiv composer, but Visual composer (now WPBakery page builder) is still provided in the theme package as an optional and alternative plugin for users that do not want to use the tagDiv composer.
The Newsletter plugin and also the multi-purpose plugin will work only with the tagDiv composer.
The shortcodes that appear on your homepage at the moment such as the info box element, are multi-purpose, they require the multi-purpose plugin active.

Please decide on a page builder and build pages entirely with it. Do not edit pages with both the composers, this will lead to problems.

Thanks

Hi,

A playlist in the post content should not produce any errors regarding AMP. I have inspected the post page you provided, there are no AMP related errors present from what I can see
– https://www.screencast.com/t/5SFUy2KORAtQ
If there were any issues they would appear in the AMP validator console. I could not say why Google detects an issue if there are none.

Hi,

You can send us an email at contact@tagdiv.com and provide admin login there. We will take e look at the posts you mention. Please include a link to this topic in the email.

Thanks

Hi,

If you mean the code for it, that would require you to remove actual code from the theme files. That is not recommended since it could cause problems or break theme features.

I don’t quite understand why you want to do something like this.

Thanks

You did not deactivate the mobile theme plugin, it is still active
– https://www.screencast.com/t/0pBzSVX01ttp
Deactivate the mobile theme plugin and the events section should be displayed at all times.

The pagination is normal, set a higher number of posts for the category you want if you don’t need pagination. The theme will show pagination in the category pages.
I believe that plugin allows you to customize the number of posts for each category page as you wanted but it cannot remove the pagination or show only last 20 posts as you want. Maybe there are other similar plugins that you could try.

Hi,

That is a comment count box, it will show the number of comments the post has received. This box can be disabled for all the blocks at once in the theme panel
– https://www.screencast.com/t/R6G1BKjJ97
It could be removed with a modification in the code or CSS just for that block if needed, and not in general.

Thanks

Hi,

It will work with a small modification – https://www.screencast.com/t/8iKcT0jNo

.td-boxed-layout .td-main-content-wrap {
box-shadow: 0 0 15px #ddd;
}

Those are different header styles, header style 7 on your site and the demo uses header style 6. Note that all demos contain customization for various elements. This customization can be seen for each demo in the demo stylesheet
– https://www.screencast.com/t/XWCTvkKT
In order to recreate a demo design that customization will have to be used.

Thanks

Hi,

The article title font properties for that block can be customized in the composer
– https://www.screencast.com/t/oi0hSmTJlSvp
The option to customize the font properties for each module in the composer has been introduced in a previous update
– https://tagdiv.com/newspaper-theme-typography-font-styles-blocks-shortcodes/
These settings will allow for each block to be unique in terms of font customization.

Thanks