Hi,

The composer should be automatically updated after a theme update. Sometimes it seems it is not for some reason. Best to manually update all the theme plugins, just to be sure.

Yes it is, this and a child theme are considered safe ways to customize the theme. So custom code entered in any of the theme panel sections will not be lost after a theme update.

@biggleem We will continue the discussion in the email you sent us. The website seems to be working properly at the moment, using the latest theme version.

That is unusual, check as Bogdan suggested to see if the posts that are loaded initially in that block are sticky
– https://www.screencast.com/t/QYMhW0kO1p2
If they are, remove that condition for all of them, it can cause issues
– https://www.screencast.com/t/p3xgpdHCu
In case there still is an issue, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look at the issue. Also include a link to this topic in the email.

Thanks

Also some articles about the newly introduced features here
– https://tagdiv.com/blog/

2. The newsletter does not have a pop-up option, at this moment. Maybe it will be available in the future. It can only be placed on pages with the tagDiv composer.

1. From what I see there is a logo displayed both in header and footer AMP pages
– https://www.screencast.com/t/xd3ab9MiqRp
– https://www.screencast.com/t/38hj590ovo
The header logo is the one set for mobile in the theme panel, the footer logo will remain the same.

You can simply download the latest theme package (8.7) and follow the guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/

The most recommended method is by FTP. Remember to update the theme plugins as well.

Here you can see some of the newly introduced features
– https://tagdiv.com/blog/

@Ochelh Indeed that could be the case, changing the theme or child theme name will most likely cause issues.

@eworldlinx If the problem still exists after trying the suggestions above, check if the theme or child theme name have been changed, revert the names as they were originally.

Hi,

Please try changing the footer logo with a different image, check if there is still an issue. If there is, please provide a link to your website so we can inspect it.

Thanks

That would solve the issue based on user feedback, as it can be seen in the topics mentioned above. We cannot recreate this issue on our end. You could make a full backup before to be safe, and simply reinstall the theme (be sure to completely remove old theme and upload new one, not overwrite).

Hi,

1. The newsletter plugin once activated, will provide a newsletter element in the composer. In this element you can enter your newsletter embed code
– https://www.screencast.com/t/rLq90OLt4
There are also many settings for styling available in this element.

2. Indeed a logo has to be uploaded in the mobile logo section. You can create a logo and upload it, it will be displayed on amp pages once you do that. There will be no menu displayed on amp pages.

Thanks

Hi,

There are some situations when that error is displayed, please try the suggestion from this topic
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/
Let us know if there still is a problem.

Thanks

Please update the theme plugins as well. Deactivate and remove them and reinstall them from the latest theme package. Check if the issues is solved.

Also make sure you have updated the theme properly
– https://forum.tagdiv.com/how-to-update-the-theme-2/
You could try reinstalling then theme as well, by FTP.

If you use a child theme, please try to temporarily switch to the main theme.
Let us know the results.

Hi,

The post sharing will work only on posts, it cannot be enabled on pages. If you would like to be able to share pages you could try a plugin, there are many sharing plugins you can choose from that may have such capabilities.

Thanks

Hi,

You simply have to activate the plugin. This will be seen in the post page source
– https://www.screencast.com/t/h1dOe33Omm
That line will tell search engines and other AMP applications there is a amp version of the page and serve it.

Thanks

The weather changes were not a decision on our part, they have modified the implementation of the widget. We simply adapted to the said implementation (it could have also been removed entirely from the theme).

From what I can see in the screenshots, some of the composer sections are not displayed properly, for example the row layout options.

In some cases that has happened because of plugins. You could try as a quick test to deactivate them all, leave only theme plugins active. Check if this solves the issue.

The theme and theme plugins should work properly if the basic requirements are met. The newly released update now also supports PHP 7.2. Previously such PHP versions were causing issues if used with the theme.

Hi,

Please note that it may take a while for our team to analyze the website and decide if it will be included in the showcase. So simply submit the website and it will be considered.

Thanks

It does not work like that. The related articles will analyze the post currently displayed, then filter it’s content to display only related posts and posts from the same author. That is done either by tag or category, not by text in the post content.

Hi,

@carlosb Please provide some examples of the issue. If the mobile theme plugin is deactivated the same content from desktop will be displayed on mobile. Unless you manually place conditions for the elements on different devices
– https://www.screencast.com/t/xMFO9BmiO9pu
– https://www.screencast.com/t/CcVO0iuLA

Thanks

As I mentioned above, in order for the theme panel colors to apply you will have to remove the demo customization from here
– https://www.screencast.com/t/Z9EnfSpcmi0
Then the theme panel colors will apply.

This happens because at the time of the gadgets demo creation, there was no theme panel option to set active and hover colors. This is why the color is set in the stylesheet directly. Sorry if this is an inconvenience.

Edit the page and see what block is used. A list mentioning what modules each block contains can be seen here
– https://forum.tagdiv.com/theme-blocks-modules/
After the theme update today, the excerpt can be changed in the tagDiv composer, while editing the page
– https://www.screencast.com/t/vO2cE4SZy
– https://www.screencast.com/t/oGbPN0NUPUjq

Hi,

There are some situations when that error is displayed, please try the suggestion from this topic
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/
Let us know if there still is a problem.

Thanks

Hi,

First please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Then check if the issue is solved. Let us know the results.

Thanks

Hi,

Indeed those solutions would work, so the theme files will not be accessible directly
– https://wordpress.stackexchange.com/questions/62999/worthwhile-to-restrict-direct-access-of-theme-files

Thank you for posting this solution, it might be helpful to other users.

The font color of the post titles can be changed with a code like this
– https://www.screencast.com/t/OdPxLKFRdp4

.td_module_trending_now h3 > a {
color: yellow;
}