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Simion C.
tagDiv Staff

The login link is defined here – https://www.screencast.com/t/GDpvpxGWUeM
So you could replace that default link to a different address if that is required.
This is a similar topic – https://forum.tagdiv.com/topic/login-redirect/

Simion C.
tagDiv Staff

No need for new code, the same code will work. Enter it in the same location
https://www.screencast.com/t/LODZdgMWd
https://www.screencast.com/t/whII9Qm3SWUf
The author name will be displayed as a class on the author box
https://www.screencast.com/t/A8AJ8SQwe
This can then be used the same as before. Try it like this and it should work.

Thanks

Simion C.
tagDiv Staff

Hi,

If there is something you cannot find in the documentation or unclear, please do not hesitate to ask. We will try our best to help you.

The author name on post pages can be disabled in the theme panel
https://www.screencast.com/t/XE7pKboz

Thanks

Simion C.
tagDiv Staff

Hi,

Facebook will use the post featured image when sharing a post, given you have installed the Yoast SEO plugin
https://forum.tagdiv.com/facebook-share/
This would be the recommended plugin to use for SEO purposes. Only through it you can control and customize the post sharing. The theme does not have any settings in the matter. The plugin has options to set an image for each post if needed
https://yoast.com/social-media-optimization-with-yoast-seo/
https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/
Note the Facebook general requirements for images as well
https://developers.facebook.com/docs/sharing/best-practices/#images

Thanks

Simion C.
tagDiv Staff

Hi,

Blocks may not look properly when using those layouts. Those are mainly for multi-purpose elements. You could maybe stretch the row and create more space, either to a predefined value or full width
https://www.screencast.com/t/ZAvBYfUDcEJv
Experiment with different layouts and elements, there are many to choose from. More will be added in the coming updates.

Thanks

Simion C.
tagDiv Staff

Hi,

These would be the requirements for WordPress
https://wordpress.org/about/requirements/
As long as WordPress is installed and running there would be no problem using a theme on a Windows based server. You could go ahead and install the theme there and test.

Thanks

Simion C.
tagDiv Staff

You could try and make the customization yourself. We do not have a customization department but we will try yo help you as best we can.

Maybe there is no need for modifications at all, or not so many, the theme may already have options for what you want to do. For example a Mailchimp form in footer could be entered in the widgets section. The footer has sections in which you can display any widget you want
https://forum.tagdiv.com/footer-templates/
You can even display a whole page in the footer
https://www.screencast.com/t/cTVSgxvUJ0F

Simion C.
tagDiv Staff

That is happening because of the menu line height. If for example the main menu line height is changed in the theme panel, the search icons line height will not be affected, it will remain as it was initially
https://www.screencast.com/t/z5JpE5vf6
https://www.screencast.com/t/V9eGxQcV
If the icons would inherit the new line height this would not happen
https://www.screencast.com/t/iI2ZPpeJUtk
I believe this is added on our improvement list, so that in the future when the main menu or top menu line height is modified, the icons will be affected too.
A solution would be to keep using the code you are now, or set similar line height for the icons
https://www.screencast.com/t/bVGwHYWVJa
Sorry for this inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

You could disable the comment counts on blocks/modules in the theme panel
https://www.screencast.com/t/bcSfIFQami
Then use the method described in that topic to implement views on the modules you want. Example for module 4 code entered like this
https://www.screencast.com/t/QPCuxNP3i4O
By default the views will be displayed like this
https://www.screencast.com/t/xqgBpyfbdmn
That would not be the proper place for the views, but the theme does not have design for views on modules. You will have to create one, like this example
https://www.screencast.com/t/KtWG47NuHaxQ
This is the code I used in the example

.td_module_wrap .td-post-views{
position:absolute;
display: inline-block;
right: 0;
}

Here is an useful guide to use the browser inspector to create custom code and make various customization to the desired elements
https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Simion C.
tagDiv Staff

Hi,

Indeed this is unusual, the art creek demo is designed the same and this issue is not happening on Firefox. Please try to temporarily remove the custom CSS code you have in the theme panel affecting the image box. Check if this solves the issue.

Thanks

Simion C.
tagDiv Staff

@imanowil There are many free subscribe plugins that you can choose from. Search online for them and try a few. Take a look at general commendations
http://www.wpbeginner.com/wp-tutorials/how-to-add-email-subscriptions-for-your-wordpress-blog/

Thanks

Simion C.
tagDiv Staff

Hi,

So you would like tot remove the page title from pages, when the page with title template is selected
https://www.screencast.com/t/pp6ttajh
That could be done with a code like this
https://www.screencast.com/t/OefAsAuv
Enter the code in Theme panel->Custom CSS

.page-template-page-pagebuilder-title .td-page-title {
display:none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

That plus icon should appear when there is not enough space to display the socials, it will appear automatically
https://www.screencast.com/t/vfZ6TWIO
https://www.screencast.com/t/Em8Me0t70N
In all our testing there have not been any problems with this functionality, if you could post a link to your website we will inspect this issue and investigate further.

Thanks

Simion C.
tagDiv Staff

Hi,

The ad is still there at the moment – https://www.screencast.com/t/Hr95wI0rjaM
The theme does not contain any Google ads by default, these can only come by actions on your part.

Deactivate all plugins except theme plugins, temporarily remove any code entered in theme panel ads sections, and custom code sections. Remove code from theme files if entered, deactivate the child theme if used. Also clear all caching installed after doing this. The ad comes from somewhere, it could have not just appeared by itself.

Thanks

Simion C.
tagDiv Staff

Hi,

Please check first if WP debug is set to false in the wp-config file
https://forum.tagdiv.com/system-status-parameters-guide/
That may be why you are seeing those warnings.

Additionally this could be caused by a plugin, please deactivate all plugins except theme plugins. Check if this has any effect. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

The parameters seem top be configured properly, a thing to note is that the theme currently supports PHP versions up to 7.1, higher versions can cause issues. We will provide support for 7.2 in the coming theme update.

That could be the cause of the error. If changing the PHP version does not solve the problem you could try the solutions from these topics
https://forum.tagdiv.com/topic/call-to-undefined-function-get_header/
https://forum.tagdiv.com/topic/apache-error-log/
Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

Indeed the post content font is 15px, this code will allow you to increase the size to the desired value

.td-post-content p {
font-size: 18px;
}

You can change the value in the code and test until you achieve the desired result. The result will be like this with a value of 18px for the paragraphs
https://www.screencast.com/t/nIZCc1JLGEQQ

Please let us know if you need further help, or you have any questions.

Thank you!

Simion C.
tagDiv Staff

Hi,

You could try a code like this – https://www.screencast.com/t/3pwHMf2fNdZ

.td_block_11 .td-post-category {
position: absolute;
top: 136px;
left: 0;
}

Thanks

Simion C.
tagDiv Staff

Hi,

Regarding the comments, you could change the font for all the elements in it with custom code, like this
https://www.screencast.com/t/2NdIMesS
Try it out, enter it in Theme panel->Custom CSS

.comments .comment-reply-title,
.comments .logged-in-as {
font-family: Georgia, Times, “Times New Roman”, serif;
}

For that module excerpt use a code like this
- https://www.screencast.com/t/jDtx197rxsdj

.td_module_12 .td-excerpt {
font-size: 21px;
line-height: 37px;
}

Thanks

Simion C.
tagDiv Staff

Other videos will not work as featured video. You could try plugins that could have this capability and use other video sources, we have not made any tests however with such plugins. The featured videos have to be from the supported sources in order to work properly.

Simion C.
tagDiv Staff

Hi,


@ChristianC
Please try again, there is no problem with the link at the moment. Could have been a temporary issue.

Thanks

Simion C.
tagDiv Staff

The theme is compatible with Visual composer as it is provided in the theme package. You can choose from Visual composer or tagDiv composer.

Visual composer will still be provided in the theme package, although the tagDiv composer is considered the main page builder since it’s introduction.

A thing to note is that the tagDiv composer will receive a considerable amount of options and settings in the coming updates. These will not be available in Visual composer.

Thank you!

Simion C.
tagDiv Staff

I will try to give you a solution but I would need to know what top bar style you are using, also what elements you have enabled in it. Mention the top bar style used, and a screenshot of it if possible.

Simion C.
tagDiv Staff

Hi,

First please check the theme system status parameters
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Then try the composer on a new page.

Also it could be the issue similar to this topic
https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Take a look yourself or ask your hosting provider to check if that is the case.

Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

Please try entering the embed code in the mobile editor (text mode), for the page you want
https://www.screencast.com/t/tjEtbEo1yrB
Then check if it appears properly on the mobile page.

Thanks

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