Hi,

Please send us an email at contact@tagdiv.com and provide admin login information, we will take a look. Also paste a link to this topic in the email.

Thanks

Hi,

It would be possible if you modify it in the theme code. An option to completely remove the Google fonts is not available at the moment. Note that the theme will not load additional fonts, only the default fonts and user set fonts will be loaded.
To remove the Google call completely, there is a solution in this topic
– https://forum.tagdiv.com/topic/remove-google-fonts-2/
Custom fonts can be uploaded like this
– https://forum.tagdiv.com/font-customization/

Thanks

Hi,

@benj0612 They seem to be displaying properly at the moment
– https://www.screencast.com/t/LHl7zX7VX
We have tested this implementation before releasing the update, we fixed all the issues that were found. As I said in almost all cases problems related to the socials were caused by caches or conflicts with plugins. We have not found other problems with it.
If you still have problems please send us an email as instructed above, we will take a look.

Thanks

Hi,

That is how columns are set to display responsively, they will drop one below the other. On mobile they will likely not look properly in such a small space. If absolutely required there could be a way. First set a custom class for the row containing the elements
– https://www.screencast.com/t/6yw6ZJkQ
Then based on that custom class manipulate how the columns display on mobile, with a custom code like
– https://www.screencast.com/t/DdF0U56x
This is the code used in the example, it will work on rows split in 4 like you are using

.myclass .td-pb-span3 {
width: 25%;
float:left;
}

It should be entered in Theme panel->Advanced CSS in the phones section, if you should consider this a solution.

Thanks

Hi,

It seems all those menu items link to the homepage, instead of the category
– https://www.screencast.com/t/WZNQzjseSWi
Since we are on the homepage they are all current menu items, also clicking on those items will direct to the homepage.
This should not happen if the menu was created properly. Categories should be entered like this in the menu
– https://www.screencast.com/t/uCORHEoo8ZRK
Then it will be a category menu item, directing to the category page. Double check the menu items, remove them and re-add them as categories if needed.

Thanks

Hi,

Indeed, sorry for misunderstanding. You can increase the limit of posts displayed, in blocks
– https://www.screencast.com/t/nVinpMw2
More about block settings here – https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

The theme does not have any settings that would modify the URLs. This is handled in WordPress permalink settings. Please search online for more information about the issue you are having, and possible causes
– https://yoast.com/google-webmaster-tools-crawl/
– https://webmasters.googleblog.com/2012/03/crawl-errors-next-generation.html
– https://wpsites.net/seo/how-to-fix-404-page-not-found-crawl-errors-using-google-webmaster-tools/
– https://www.shoutmeloud.com/understand-fix-google-webmaster-tool-site-crawl-errors.html
Try creating a topic on the official Google webmasters forum, users there might be able to help you in the matter
– https://productforums.google.com/forum/#!forum/webmasters

Thanks

Hi,

1. There are settings in the plugin to change the font used by the slide. Please check the plugin documentation
– https://www.themepunch.com/revslider-doc/google-fonts/
– https://www.themepunch.com/faq/use-fonts-google-fonts/

2. The multi-purpose elements have font settings in the theme panel
– https://www.screencast.com/t/V7mMsMwDXX4l
There are font settings for the Fancy text with image as well as Hero element.

Thanks

Hi,

Also note that at the moment the theme supports PHP version up to 7.1, higher versions can cause issues. We will up the PHP support in the coming updates.
So if you are using PHP versions accordingly,the status parameters are properly set, and you tested with no other plugins, then please send us an email at contact@tagdiv.com and provide admin login information. We will investigate.
Also paste a link to this topic in the email.

Thanks

Hi,

I have tried using quotes for the block titles, it does not produce such errors for me
– https://www.screencast.com/t/eurBcDyI7
– https://www.screencast.com/t/KeZ5fjLtx5
That means that something else you are entering in the page is causing the issue. Maybe HTML code entered in text elements, or specific characters that may be interfering with the composer.
Please send us an email at contact@tagdiv.com and provide admin login information. We will inspect the page where this is happening. Also paste a link to this topic in the email.

Thanks

Salutare,

Pentru featured image se pot folosi doar imagini din media library la momentul acesta. Tema va crea thumbnail-uri din aceste imagini. In continutul postului nu e nici o restictie, se pot folosi imagini din surse externe prin embed de exemplu
– https://codex.wordpress.org/Embeds

Multumesc

Hi,

Something seems to be affecting the Facebook and Twitter icons only, they are being pushed up or resized from what I can see. Maybe you have custom code that could be causing the issue.
If you could provide a link to your website we will inspect the issue.

Thanks

Hi,

That issue is in similar cases caused by caching plugins or configurations in CDN service. The recommended caching plugin is the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also these setting would be advised to use in CDN
– https://forum.tagdiv.com/cloudflare-cdn/
If you use other implementations you could experiment with different settings and configurations, while checking if the issue is still happening.

Thanks

Hi,

Descriptions for categories can be entered by editing the needed category
– https://www.screencast.com/t/Uvmt2qml
If you have the Yoast SEO plugin installed this will add the option to add media in the description, so you will not have to resort to using HTML to place and image there. The description text and image will be displayed in the category page
– https://www.screencast.com/t/Ck3EiSnFM
Please correct me if I misunderstand.

Thanks

Hi,

1. That would be the demo header ad, it can be replaced with your own ads in the theme panel ads section
– https://www.screencast.com/t/Th0h0Snzd4
Or simply replace the demo image and set the link you want in the demo ad code
– https://www.screencast.com/t/ynUvB1yK
More about it here – https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

2. Enter the ad code as provided (like Adsense for example )in the ad section you want. If you do not use Adsense but a different ad implementation, the same applies. If the ad code is valid it will be displayed (in some cases additional steps have to be taken, follow ad provider instructions).

3. The sizes of Big grids are fixed, they will always look the same. There are 10 Full big grids that can be used for full width
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
Also blocks have predefined design, however the rows in which they are placed can be stretched and they will adapt
– https://www.screencast.com/t/n7MpHTGdFB

4. Regardless of image size used for featured images, the theme will create thumbnails from them. These thumbnails will be loaded, not the full image. Still there are methods to optimize the thumbnails, see point 3 in this guide for example
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hi,

That does not seem to be coming from the theme, from little I can see in the screenshot. The theme will display the date and author name on modules and blocks, in pages. Those can be disabled in the theme panel
– https://www.screencast.com/t/GvSeoqzU
But that does not seem like an element added by the theme. It could be added there wither by a plugin or maybe modifications to the theme files (page templates maybe).
If you could provide a link to your website where this displayed, we will inspect it and try to identify where exactly it originates.

Thanks

Hi,

Now that is unusual. The menu should be displayed for all users once set. Please provide a link to your website if possible, so we can inspect it.

Thanks

Hi,

So you mean the “Edit with TD Composer” option is not appearing for the page you have created previously. Make sure the composer is still active, it could have been deactivated for some reason. Either than that, it should be present as option to edit pages.
Also note that only admin level users can use the composer, it will not appear for other user roles.

Thanks

Hi,

In some cases this was caused by the rocket loader feature of Cloudflare. This is recommended to be disabled, because it may affect the theme functionality
– https://forum.tagdiv.com/cloudflare-cdn/
You could try disabling this in the Cloudflare settings and clear all caching after doing this. The issue should not be happening anymore.

Thanks

Hi,

The menu supports Font awesome icons, like this
– https://forum.tagdiv.com/how-to-add-icons-in-menu/
Through custom code you could add different icons, it could be possible. I am not familiar with the icons you mention, if you could provide some more details I will try to give you a solution if possible.

Thanks

Hi,

I have made some tests with the text block using Visual composer, but there is no issue for me, I have no problem saving, editing or viewing text
– https://www.screencast.com/t/w5lLBGClm3
I am using the Visual composer version provided in the latest theme package (which I believe is the latest version of the plugin) and latest theme version.
I would suggest to check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources could cause the issue. Additionally you could try deactivating all plugins, leave only theme plugins active. See if this has any effect on the problem. Let us know the results.

Thanks

Hi,

@Erich Indeed that is a placeholder, you can enter your own content and it will be removed. After placing the element on the page, enter content in it like this
– https://www.screencast.com/t/UMNrz9sI

Thanks

Hi,

There will be no problem using the child theme provided in the theme package, we will modify the version in the future update, however this will not affect the child theme functionality in any way.
There was an issue similar to what you are describing, in the previous theme version. It is fixed in the latest theme version. Please update the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update the theme plugins as well, specially the multi-purpose plugin. Then there should be no more problems. Let us know otherwise.

Thanks

Hi,

The issue in question is not fixed at the moment, sorry again for the inconvenience. It will be fixed however in the future theme update.

Thank you!

Hi,

That could be made in these files, in each of the two locations
– https://www.screencast.com/t/fv7V2O0J
– https://www.screencast.com/t/5QtNF8NRYcaq
By default the header logo will direct to the homepage. A change like this for example, will change this functionality
– https://www.screencast.com/t/l5wFa3dCA3
– https://www.screencast.com/t/d6nJ49OVl

Thanks