Hi,

The rows can have a background video, color or image
– https://www.screencast.com/t/OzPqvggRU6FC
Check the CSS tab in the row settings, there you can set a background color or image.

Thanks

Hi,

@AcarelTV There are cases when certain server or configuration are simply incompatible with the theme or theme plugins, these are hard to investigate. The basic theme requirements would be these
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
If the recommendation was to try on a new install of WordPress, maybe the hosting provider has such a service to offer. Or you could do it, some guides here
– https://codex.wordpress.org/Installing_WordPress
– http://www.wpbeginner.com/how-to-install-wordpress/

Thanks

Hi,

Yes it seems some thumbnails are not created properly. Please try to deactivate the plugin you mention, and then regenerate again if possible. Check if all the thumbnails look as they should.
Note the requirement for the server mentioned in the guide, that is needed for the regeneration process to work. You could contact the hosting provider and ask if the the GD library is installed on the server.
By default the theme creates the necessary thumbnails automatically, most related image issues are caused by plugins.

Thanks

Hi,

I have tried removing the font from the td_config file, this is before removing it when the fonts are loaded
– https://www.screencast.com/t/zWy2E5A90MTt
This is after removing the mentioned code
– https://www.screencast.com/t/kRRVKSR1tScp
– https://www.screencast.com/t/uiYtiQma
The Roboto font is not loaded anymore, unless manually set for a theme element in the theme panel, or called by a plugin that uses it.

Thanks

Hi,

I have placed a HTML element with the tagDiv composer, this is how it looks for me
– https://www.screencast.com/t/tzfgQinMn
There is no problem selecting the element from what I can see
– https://www.screencast.com/t/TfH5nCElI
Clicking on the elements area will select it, not the column. It has enough height to allow a proper selection. If this is not how it looks for, you please try as a first step to deactivate all plugins except the theme plugins. Check if this has any effect.
In case there is still a problem selecting the elements, send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.

Thanks

Hi,

Some of the socials will be automatically hidden when there is not enough available space to display them all
– https://www.screencast.com/t/rwJRwysFL8
– https://www.screencast.com/t/nSng9NItQbL
This happens by default, it cannot be disabled. If there are problems with the new sharing please clear all caches after the update, purge CDN files if used. Clear browser cache as well.

Thanks

Hi,

At the moment editors cannot use the tagDiv composer in any way, there are plans to make modifications to the permissions, that would allow the editor to use the composer. Sorry for this inconvenience.

Thanks

Hi,

There are no options like you mention, at the moment. Posts as a whole can be shared using theme options. If you require more advanced sharing options you could use a sharing plugin, search for some and try a few.

Thanks

Hi,

The insecure images that are loaded seem to be the logo images, in header and footer
– https://www.screencast.com/t/qf8odhADM1b
Other then those insecure images there are no other errors in the homepage or post pages, that I can see
– https://www.screencast.com/t/ANh0d13pO

Thanks

Hi,

The theme can be activated for testing purposes. There will be no problem as long as their will be a single end product. Activate the theme and build the website and test. Their is a activation key reset in the theme system status that you can use
– https://www.screencast.com/t/btzc7l24

Thanks

Hi,

You could set a negative margin to the block below the slider, to create a similar effect. Here I have set a negative margin of -50px for the block below the revolution slider
– https://www.screencast.com/t/vyaDqaz9I
This is the result – https://www.screencast.com/t/htgpew51mV0f
You could even set the same style for the block as the demo, if you want
– https://www.screencast.com/t/DwpXFeuoKWB

.td_module_3 {
padding: 10px!important;
background-color: #fff;
box-shadow: 0 0 5px 1px rgba(0,0,0,.1);
overflow: hidden;
}

Thanks

Hi,

The shortcodes have to be entered in the theme panel ad sections
– https://forum.tagdiv.com/article-ads/
Configure the ads with the plugin, and place the shortcodes in the location you want them to appear, in the theme panel.

Thanks

Hi,

The shortcodes have to be entered in the theme panel ad sections
– https://forum.tagdiv.com/article-ads/
Configure the ads with the plugin, and place the shortcodes in the location you want them to appear, in the theme panel.

Thanks

Hi,

Could be a plugin conflict, try as a first step to deactivate all plugins except theme plugins. Check if the post settings work properly. There should not be any problem anymore. Let us know the results.

Thanks

Hi,

That is too slow, it should not take such a long period of time to make a correction in the post. Try deactivating all plugins except theme plugins if possible, check if this has any effect.
Also check the theme system status, ask your hosting provider to increase the resources WordPress and the server uses (that is a minimum recommendation for the WP memory limit)
– https://forum.tagdiv.com/system-status-parameters-guide/
Also test in a different browser, or clear the cache in the browser you currently use.
These are some general WordPress optimization guides
– https://codex.wordpress.org/WordPress_Optimization
– http://www.wpbeginner.com/wordpress-performance-speed/

Thanks

Hi,

The tagDiv composer or Visual composer cannot be used to create mobile pages. If you want to display pages built with any of these composers on mobile, deactivate the mobile theme plugin.
The mobile plugin is meant to be used if you want to show a lighter version of the website for improved performance on mobile
– https://forum.tagdiv.com/the-mobile-theme/
This plugin is optional, the main theme is fully responsive and perfectly capable to adapt to each device.

Thanks

Hi,

The composer and multi-purpose plugins are created specifically for the theme, so there would be no issues to use them properly. Other factors are usually the cause for such issues. Check if all the parameters mentioned in the guide are set to the mentioned values
– https://forum.tagdiv.com/system-status-parameters-guide/
Additionally deactivate all plugins if possible, except theme plugins. Try the composer again.
We can take a look if you already tried this, send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic in the email.

Thanks

Hi,

Visual composer was removed from that folder a few updates ago, since it is not considered a required plugin. From that moment it is provided in the main theme package, in the plugins folder
– https://www.screencast.com/t/NsRfamqGkaZT

Thanks

Hi,

The Yoast SEO setting will work for images that are attached to posts, please see this guide from Yoast
– https://kb.yoast.com/kb/redirect-image-attachment-urls/
There are many guides and methods online to redirect or maybe even disable attachment pages, if this is required for you.
There is a child theme provided in the theme package, you can use that to customize the theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Note the theme also has custom code sections in the theme panel, for minor theme customization.

Thanks

Hi,

The composer row background supports only YouTube video source for the moment. Other sources are not available, there might be modifications made to this feature but I cannot say for sure.

Thanks

Hi,

@Animesh_007 The composer is tested with the new update and works accordingly. The new update simply improves the theme social part, and provides various fixes. There is no general issue with the composer.
If you tried the suggestions mentioned above related to the theme system status, please give it a try while having all plugins deactivated (except theme plugins)
In case the problem is still happening send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Paste a link to this topic in the email.

Thanks

Hi,

The counter will display the values from a Facebook “like” page. Such as this one
– https://www.wikihow.com/Create-a-Facebook-Fan-Page
The page must be public and have with no restrictions.

Thanks

Hi,

Please try and regenerate the thumbnails, using this guide
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
This process will recreate all the thumbnails from the featured images or videos you have set for the posts. Seems the thumbnails are not created properly at the moment.

Thanks

Hi,

The theme uses the Roboto and Open sans for various elements by default
– https://forum.tagdiv.com/font-customization/
The “521” is the Roboto font – https://www.screencast.com/t/yWwOooIx
If you were to remove them from the code in the location you mention they will not be loaded anymore, if that is what you want.

Thanks

Hi,

That could be done with custom code in the theme Advanced CSS sections, for each module. Something like this for example, for all at once
– https://www.screencast.com/t/IzsSZrNfug
Or create code for each of them if required
– https://www.screencast.com/t/WpNO7c0JwAl
This is the code used in the example

.td_module_3 .entry-title,
.td_module_14 .entry-title,
.td_module_16 .entry-title,
.td_module_mx3 .entry-title {
font-size: 15px;
}

Such conditions can be created for other sections in the Advanced CSS fields.

Thanks