Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Simion C.
tagDiv Staff

Hi,

The easiest way would be to use some custom code to hide the header on specific posts, since there is no theme option for something like this.
A code like this for example, based on post ID that will hide the header and the breadcrumbs just for that specific post page
https://www.screencast.com/t/8uNEYNhyt

.postid-18145 .td-header-wrap,
.postid-18145 .entry-crumbs{
display: none;
}

Use the post Id for the post you want in the code, then enter it in Theme panel->Custom CSS. The post Id can be found in multiple ways, when editing the post for example
https://www.screencast.com/t/76WVEb2PZZ

Thanks

Simion C.
tagDiv Staff

Hi,

If there are no errors present when installing the demo, then everything should work as intended. First select either you want to install the demo with content or just theme panel settings and style, and click install. The import process should work properly.
Please also check the permissions on your upload folder. More useful information here
https://codex.wordpress.org/Changing_File_Permissions
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
The second step is to make modifications to these parameters if needed
https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to check these for you, or make the modifications for you if needed. They might have a recommended method in this matter.
Also disable all plugins and clear all caching before installing a demo to make sure the plugins do not interfere with the process.
If you have made all the above mentioned changes and the result is the same, please send us an email at contact@tagdiv.com and provide all the necessary information (admin login, FTP access) and we will take a look. Also paste a link to this topic so we can identify you.

Thanks

Simion C.
tagDiv Staff

Hi,

That could be caused by caching. Please clear any caching installed on the website and check if the new ads are displayed, after replacing the previous ones.

Thanks

Simion C.
tagDiv Staff

Hi,

That can be done in the menu edit screen, for the menu items you want
https://www.screencast.com/t/PPebtWoP45Rm

Thanks

Simion C.
tagDiv Staff

Hi,

The sidebar is present in the page structure, but it seems that there are no widgets inside it. Please note that posts will inherit the sidebar from the primary category
https://forum.tagdiv.com/primary-category/
Unless a sidebar is set for each post indidivually
https://www.screencast.com/t/apcLzOD0A
If you did not set a primary category for the post, and the post has only one category, than that will be the primary category from which the sidebar will be inherited. In this case the How to category does not have a sidebar, so the post will not have one as well
https://technosamigos.com/category/how-to/
Try to either set a sidebar for that category in the Theme panel->Per category settings, or manually set one for the post. Widgets can be added in sidebars in Appearance->Widgets section.

Thanks

Simion C.
tagDiv Staff

Hi,

You will have to keep trying until you get the desired results. Unfortunately I cannot test this on my end, so I cannot provide a surely working solution. Roll back to the code that worked before. Double check the code conditions added and make sure there are no syntax mistakes and the code is written properly (maybe use an online PHP code checker after you are done just to be sure)
Comments for pages are defined in the page templates files as you mention, and the comment section for posts is in the single files
https://www.screencast.com/t/s39qAeb3

Thanks

Simion C.
tagDiv Staff

Hi,

1. Please check the line height settings for the menu items and increase the value if necessary in the theme panel
https://www.screencast.com/t/QyhnOr3BOxh
Also if you have custom code targeting the header, or made other modifications to the header check those as well.

2. That is a padding top set by the theme. You could remove it with a code like this, in general
https://www.screencast.com/t/h345SZ6WZ5v

.td-main-page-wrap {
padding-top: 0;
}

Or maybe by page ID (this can be identified with the browser inspector for example)
https://www.screencast.com/t/2ck6LgpNDag
Enter the code in Theme panel->Custom CSS section.

3. There is an option in the theme panel that allows you to change the top menu background color
https://www.screencast.com/t/e2EXgiPbOqE
Change the color there and it will have to be displayed. Clear any caching installed after making the modification.

Thanks

Simion C.
tagDiv Staff

Hi,

Pages need to be built with the page editors, and the elements that are available not through template code modifications. Something similar to post template 8 is the Homepage post element
https://demo.tagdiv.com/newspaper/homepage-one-top-post/
You can place that on pages, and use the posts you want. This may be what you are looking for.

Thanks

Simion C.
tagDiv Staff

Hi,

That is how the reviews are displayed in the post page. You could use some CSS to hide the Summary box if that is what you want
https://www.screencast.com/t/NYphIZ2B7
https://www.screencast.com/t/qVX13zylrpm
This is the code used in the example, if it is what you need enter it in Theme panel->Custom CSS

.td-review-footer {
display: none;
}

Please correct me if I misunderstand what you wanted.

Thanks

Simion C.
tagDiv Staff

Hi,

You will have to create the same directory path inside the child theme, then copy the file in the child theme. Make your modifications in that file, and it will be used instead of the main theme file
https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Simion C.
tagDiv Staff

Hi,

Using the tagDiv composer there are options to set a background color or image for the rows, in the row settings CSS tab
https://www.screencast.com/t/Mb5lB4HvMr2N
There should be no problem in this matter. Please provide some examples of the issues you are having, so we can inspect the issue further.

Thanks

Simion C.
tagDiv Staff

Hi,

If the tagDiv composer is interfering with other Visual composer elements, deactivate this editor from the plugins section. Then everything will have to display like before.
Deactivate the tagDiv composer, then simply create pages with Visual composer.
There should be no issues like grids displaying like you mention, even if both editors are active
https://www.screencast.com/t/wCIbRfhAop3Q
https://www.screencast.com/t/VuR7LEHQ
This could be caused by other things, like custom code, plugins or maybe a child theme. Please try as a test to deactivate all other plugins except theme plugins, and check if this has any effect. The page template you are referring to has to display properly with both composers active, or just with Visual composer.

Thanks

Simion C.
tagDiv Staff

Hi,

There seems to be an issue like you mention. This is not happening on the live demo of the homepage post however
https://demo.tagdiv.com/newspaper/homepage-one-top-post/
Please send us an email at contact@tagdiv.com and provide admin login information so we can investigate this issue further. Also paste a link to this topic in your email.

Thanks

Simion C.
tagDiv Staff

Hi,

I see that you have set a background image at the moment, for the website. Each demo has it’s custom design, the black demo has a black background color set in it’s stylesheet, that is why the theme panel background color is not displayed
https://www.screencast.com/t/xTfGopzORjZv
You could change that color directly in the demo stylesheet
https://www.screencast.com/t/vEXGVrGe9Da
Or remove that condition entirely to allow the theme panel setting to be displayed
https://www.screencast.com/t/WvRzWFeD

Thanks

Simion C.
tagDiv Staff

Hi,

1. You could make those specific menu items aligned next to the search, with custom code
https://www.screencast.com/t/eOmJtwDn

#td-header-menu .menu-item-824,
#td-header-menu .menu-item-825,
#td-header-menu .menu-item-826{
float: right;
}

2. That could be done with custom code as well, there is no options in the them for this specifically. Each menu item has a unique Id that can be used
https://www.screencast.com/t/5qQR4KiCoig
https://www.screencast.com/t/68fSPO4eAHVH

#td-header-menu .menu-item-303 a {
color: red;
}
#td-header-menu .menu-item-313 a {
color: blue;
}
#td-header-menu .menu-item-311 a {
color: green;
}
#td-header-menu .menu-item-312 a {
color: grey;
}

You can use any color you want in the code, then enter it in Theme panel->Custom CSS.
This is a useful guide mentioning how to use the browser inspector tool to create custom code
https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Simion C.
tagDiv Staff

Hi,

Unfortunately such row layout options are not available in the tagDiv composer editor
https://forum.tagdiv.com/tagdiv-composer-tutorial/
The blocks and other theme elements are designed to be used and display properly only with the current row and columns options. That is the case for the Visual composer editor as well. You should try and use the available row settings, to create the website.

Thanks

Simion C.
tagDiv Staff

Hi,

The background color or image when set, will be displayed in the background of pages and posts
https://forum.tagdiv.com/background-introduction/
The inner containers and article content area will not be affected. I see you have used custom code to modify the default color for that post template
https://www.screencast.com/t/bfrMVVmY
You could do that for the default post template if that is what you need, like this
https://www.screencast.com/t/wwEBx0v6Lyi

.single_template .post {
background-color: #eff5f7;
}

The code must be entered in Theme panel->Custom CSS section, if you decide to use it. Please correct me if I misunderstand.

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t believe this would represent a reason for concern. The editor is accessible but not any other directories. They cannot be browsed or viewed
https://www.screencast.com/t/4h6qPk1y8Ys
That security option specifies that it could cause some plugins to not function properly, that is the case here.

Thanks

Simion C.
tagDiv Staff

Hi,

Something is not functioning properly on the page. The tagDiv compose works fully, there should be no problem using any of it’s options and features, without any custom code.
In this case the width of the column is not applying as it should
https://www.screencast.com/t/qH3LVvr4
https://www.screencast.com/t/iqJiyxdy5ecw
This can be caused by plugin conflicts, or maybe custom code. It is not happening in my tests while having only Visual composer and tagDiv composer active (and theme plugins).
The page layout is displayed as intended
https://www.screencast.com/t/K7uybGqMOf5O

Thanks

Simion C.
tagDiv Staff

Hi,


@NextdMedia
Please deactivate and delete the social counter plugin used, and install the one provided in the latest theme package. Before configuring the counter, clear your browsers cache. Example for Chrome
https://www.screencast.com/t/afA9RzKuRsDv
Then check if everything works properly. This is a guide to help you set it up
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
For the Instagram simply add the ID as shown in the guide, and it should display accordingly. Clear any installed caching after configuring it.

Thanks

Simion C.
tagDiv Staff

Hi,

The thumbnail sizes that the theme uses cannot be changed. There is no option for that at the moment. This is an automatic process, it will create the necessary thumbnails sizes from the featured images you use
https://forum.tagdiv.com/theme-thumbs/
Each block module and other elements use a predefined thumbnail size, in the theme panel you can only disable certain thumb sizes from being created.

Thanks

Simion C.
tagDiv Staff

Hi,

That should not happen. There was a similar issue before regarding this matter. It happened when users updated the Visual composer plugin to the latest version before it has been officially supported by the theme and included in the theme package. That is not recommended.
The version currently supported and included in the bundle is Visual composer 5.2.1. This version works properly with the theme. Please check if you have this plugin version installed at the moment. If it is not, deactivate and delete it and use the one provided in the theme package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Simion C.
tagDiv Staff

Hi,


@nurrohmat
I have inspected your website, and the modal image feature seems to be working at the moment for all the images inside the post
https://www.screencast.com/t/CNREQQpq4uT
https://www.screencast.com/t/T2Sob5mB

Thanks

Simion C.
tagDiv Staff

Hi,

You can enter the custom javascript code in the theme panel dedicated section and it will be added in the footer section automatically. Or you can enter it manually in the theme files.

Thanks

Simion C.
tagDiv Staff

Hi,

I have inspected your website and I see that you use post template style 7. I don’t see any problem with the post featured image on mobile
https://www.screencast.com/t/0UmdOzzN
There should be no problem displaying the featured image in any circumstance, including mobile. Please correct me if I misunderstand.

Thanks

Viewing 25 posts - 15,726 through 15,750 (of 20,681 total)