Hi,

Check if the WP-debug is set to false like this guide mentions
– https://forum.tagdiv.com/system-status-parameters-guide/
Also check the other WordPress and server parameters and make modifications if necessary.

Thanks

Hi,

Try removing it here as well
– https://www.screencast.com/t/KJ1Ct28hI
And in this file you can find multiple mark-ups
– https://www.screencast.com/t/6TMpqvMv7

Thanks

Hi,

That is unusual. Please try to deactivate and delete the tagDiv composer and install it again. The page editor is tested and works in all supported browsers on our end.

Thanks

Hi,

Please check the theme system status and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://www.screencast.com/t/8ODLsGpmWaAX
– https://forum.tagdiv.com/system-status-parameters-guide/
This could be the cause for the saving issues. You could ask your hosting provider to make these changes for you if needed.
Then check if the page is saved properly.

Thanks

Hi,

Please try entering this ode in Theme panel->Mobile theme->Custom CSS section

.td-post-content a {
word-wrap: break-word;
}

Then check if the links are displayed properly on mobile. The code should fix the issue
– https://www.screencast.com/t/UJZotHePb
– https://www.screencast.com/t/GDrcfkRVaxA0

Thanks

Hi,

It seems you are missing the closing tag and a double quote
– https://www.screencast.com/t/AGIlilgXW
Try adding that as shown and it should work properly
– https://www.screencast.com/t/fo5gCMvxD7
Double check the code and compare it to the screenshots provided and wit will work as intended.

Thanks

Hi,

I don’t think I understand exactly what you mean. Comments can be enabled for pages in the theme panel, if that is what you want
– https://www.screencast.com/t/nQWzAndriqIy
Disable that setting and make sure the comments are enabled in the page settings as well
– https://www.screencast.com/t/9GEatFt6x9eu
Also select the default page template in the page attributes settings
– https://www.screencast.com/t/yzCLgg5F6TH
If this is not what you wanted, please provide more details about what exactly you want to do.

Thanks

Hi,

1. From what I can tell the top banner image is displayed in full
– https://www.screencast.com/t/ijUu3hPo
That is the image original full size that appears. You have to use a bigger image and stretch the row if you want to display bigger images in full
– https://www.screencast.com/t/ATt6BB3Ip
– https://www.screencast.com/t/m4Cx4ZqhU7
Please correct me if I misunderstand.

2. Maybe the variations are not setup properly, or there is a setting you might have overlooked. Double check the setup of your products and the settings.

Thanks

Hi,

If you use the mobile theme plugin, you must display the forum like this on mobile pages
– https://www.screencast.com/t/Gftuz5XvJnT
– https://www.screencast.com/t/pGMYVTFT

Thanks

Hi,

If you want to have the post title with a smaller font size just for mobile, you could use a code like this for example
– https://www.screencast.com/t/EXKEqCfjO3
Entering it in Theme panel->Custom Code->Advanced CSS in the phones section will apply it only on smaller devices

.single .td-post-header header .entry-title {
font-size: 22px;
}

To add some space above the header ad try a code like this
– https://www.screencast.com/t/DcH7Gslrq7

.td-header-sp-recs {
margin-top: 3px;
}

Thanks

Hi,

You have to create the menu as you want, then simply assign the menu in the footer section
– https://www.screencast.com/t/AyP42CPyqM
It will be displayed like this
– https://www.screencast.com/t/xwh4tCxH

Thanks

Hi,

Please provide a link to a post where this is happening if possible, so we can inspect the issue. I have checked some of your posts, but I can’t seem to find one with this problem.

Thanks

Hi,

At the moment that is possible only with a plugin. The theme does not offer this by default. There is a mobile theme plugin included in the package that you can use, optimized for mobile devices
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

Try entering the shortcode in a text element like this, or in a Raw HTML
– https://www.screencast.com/t/yRrO1rHiuwZA
Then save and view the page. The plugin you mention is not tested however with the theme, so there is a chance that it may not work properly. Follow the plugin installation and configuration and give it a shot.

Thanks

Hi,

On pages you can place ads using the Ad box element, with the page editor. Simply place the ad box on the page where you want it and assign a theme panel spot to it
– https://www.screencast.com/t/TQK9fqqAb
– https://www.screencast.com/t/HkQGPaq7ot
More information here
– https://forum.tagdiv.com/ads-adsense-overview/
On post pages you can place ads like this
– https://forum.tagdiv.com/article-ads/

Thanks

Hi,

That setting from Yoast and another setting from then WP Super Cache were identified to cause the error. But it could be a different plugin as well. Most likely it is caused by a plugin. Try to think of the last installed plugin and deactivate it. Or simply select all plugins and deactivate them in bulk, except theme plugins. Then clear any installed caching.
This should resolve the issue, check by creating a new page and edit it with the tagDiv composer.

Thanks

Hi,

Try removing it here if that is what you need
– https://www.screencast.com/t/wi6ngOOhQ77N

Thanks

Hi,

Regarding that white color, I believe that maybe you set a white general color as theme accent color. Try changing it or reset it to default
– https://www.screencast.com/t/aQNQmzJwRVY
The same thing is happening for the email address in the footer. I will inherit the accent color. If it is white on a white background that is the result.
The shadow and borders are particular to the magazine demo. They could be removed with custom code or by editing the demo stylesheet
– https://www.screencast.com/t/cxL6YiSO
This is a code that will remove the shadow as well as top and bottom borders, if that is what you want (enter the code in Theme panel->Custom CSS section)
– https://www.screencast.com/t/h77c0cSE

@media (min-width: 1180px) {
.td-magazine.td-boxed-layout #td-outer-wrap {
-webkit-box-shadow: none;
-moz-box-shadow: none;
box-shadow: none;
}}
.td-magazine .td-header-style-1 .td-header-top-menu-full {
border-top: none;
}
.td-header-gradient:before {
display: none;
}

Facebook comments are not added there by the theme. If you use a plugin, try to configure it so it does not display on the homepage, if possible. At the moment they are not present on the homepage
– https://www.screencast.com/t/udOo3v7yjsVI

Thanks

Hi,

Only when the mobile theme plugin is active there is the option to set a different menu on mobile. Content for the pages when this plugin is active is limited to the mobile editor. There is no possibility to display page editor elements in these mobile pages, or pages built with composers.

Thanks

Hi,

It could be something in the theme conflicting with the plugin you mention. I don’t know what solution I could give you if the plugin is no longer compatible with the theme. Something could have changed in the theme code or in the plugin, that is now creating a conflict.
Maybe in this situation you can find a different plugin which has the options you need and also works with the theme.

Thanks

Hi,

@tujipe145 Please provide more details about the issue you are having with the contact form plugin, and maybe some useful screenshots so we can see it. The error displayed in the cases from above, was related to the child theme specifically.

Thanks

Hi,

I have browsed the website for a while, but the problem did not appear while doing it. Usually when this kind of problem is happening, it is caused by caching plugins or maybe minification plugins.
For the moment this is not happening on your website. It could be a conflict that only occurs randomly.

Thanks

Hi,

Please update the Visual composer plugin as well, from the theme package
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then check if it works properly in the back-end. If the problem is still present, it would be helpful if you could provide some useful screenshots of the problem, so we can understand better.

Thanks

Hi,

As it can be seen, each of the post templates displays the featured image differently according to it’s design. That is the way it should display the image for your posts as well.
If you have a problem with the featured images on your posts, it would be helpful if you could provide a link to your website where this is happening so we can take a look.

Thanks

Hi,

I believe either the category Id or slug must be named as Featured. But it is better to recreate it as shown to make sure it works properly.

Thanks