Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Simion C.
tagDiv Staff

Hi,

It should work properly for all the blocks and rows. Maybe something is interfering with the theme and with the composer.
Try deactivating all other plugins except the tagDiv composer and the plugins provided in the theme package, and clear any caching installed. Then create a new page and check again with the same block, or different ones.
Please let us know how it goes.

Thanks

Simion C.
tagDiv Staff

Hi,

That should not happen. Maybe you have enabled the Unique articles feature for the page
https://forum.tagdiv.com/unique-articles/
Having this option enabled in combination with pagination, will result in duplicates.
I have tested the same block with the same post sorting and pagination, and there are no duplicates in my case, with the unique articles disabled.

Thanks

Simion C.
tagDiv Staff

Hi,

You can select the page template with title for the pages you want
https://www.screencast.com/t/KBd48Xvk1
Then the page title should be displayed for those particular pages.

Thanks

Simion C.
tagDiv Staff

Hi,

You could set a normal font weight property for the social counter, with a code like this
https://www.screencast.com/t/y7shSZcEM

.td_block_social_counter {
font-weight: normal;
}

Thanks

Simion C.
tagDiv Staff

Hi,

I cannot login, you have not provided any login information. Also please do not post sensitive information here on the forum. The forum is public.
You can send us an email at contact@tagdiv.com and specify the login credentials there. We will take a look. Also remember to paste a link to this topic in your email.

Thanks

Simion C.
tagDiv Staff

Hi,

That depends on the limit post number. If the block posts limit is set to 5 for example, the load more pagination will load 5 more posts. The next/rev pagination will refresh the current number of posts.
You can see how these pagination settings works in the same block demo
https://demo.tagdiv.com/newspaper/block-1/

Thanks

Simion C.
tagDiv Staff

Hi,

This is how the article title is displayed on the Big grid 1 in different styles
https://demo.tagdiv.com/newspaper/big-grid-1/
You could use the code provided below, with this result (using Grid style 1)
https://www.screencast.com/t/TKEwJDttUd

.td-grid-style-1 .td-big-thumb .td-big-grid-meta {
text-align: center;
margin: auto;
}

Thanks

Simion C.
tagDiv Staff

Hi,

The header will only display the top menu, and the main header menu. These should be enough for the header section.
Adding another menu under the main menu, would be just like adding the menu items normally in the header menu.
You would have to first register the new menu here
https://www.screencast.com/t/03npcbkjny
Then make modifications in the header menu, which currently only displays the default menu
https://www.screencast.com/t/RcJ0c8qq
But this may not be so easy, and maybe you should backup the files that need modifying in case something goes wrong.

Thanks

Simion C.
tagDiv Staff

Hi,

The currently included Visual composer version in the theme package, is version 5.1.1. Please do not update Visual composer to the latest version if you have the option (purchased plugin).
When this editor receives an update, we will test it and include it in the package. Then it will be officially supported by the theme, and it will work properly
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
https://forum.tagdiv.com/topic/visual-composer-update-21/

Thanks

Simion C.
tagDiv Staff

Hi,

It is possible if you stretch the row where the block is placed
https://www.screencast.com/t/5itGhdzbQXm
All the rows have the option to stretch them, achieving a full width layout.
More information about using the tagDiv composer here
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Simion C.
tagDiv Staff

Hi,

The social counter works in our tests, and there have been no other negative reports in this matter. If it is configured properly with valid information, the Facebook profile page is public and has no restrictions, you have cleared all caching installed (maybe the server has a cache as well) then everything should work just fine.
Try testing with another Facebook profile, if possible.
If you can, send us an email at the mentioned address above and provide admin login information, so we can take a look at this.

Thanks

Simion C.
tagDiv Staff

Hi,

In the Ad box element you will have to choose from which section of the theme panel it will display the ad
https://www.screencast.com/t/kuEB9ALx
The ad code has to be entered in the theme panel desired ad sections
https://www.screencast.com/t/DQfDrQJEjLC
If you are using Adsense you have options to modify the ad size
https://forum.tagdiv.com/ads-adsense-overview/

Thanks

Simion C.
tagDiv Staff

Hi,

If you removed the previous version of the theme and simply uploaded the latest theme, this has no effect on the database. Everything should be the way it was before. Installing or updating the theme does not remove anything from the database.

Thanks

Simion C.
tagDiv Staff

Hi,

Inspecting your content from the page you mentioned, I can see that there is no list HTML present, just simple links and text
https://www.screencast.com/t/fvluegBLJxlw
Maybe you are not creating the list properly. I have tried it like this as a test (with both editors active)
https://www.screencast.com/t/ZFcsTm4BqVy
https://www.screencast.com/t/NfcDmMqGA
The list seems to be displayed properly
https://www.screencast.com/t/Jqu3xOLVbgx

Thanks

Simion C.
tagDiv Staff

Hi,

Please follow this topic if you would like to create additional custom ads
https://forum.tagdiv.com/topic/costum-ad/

Thanks

Simion C.
tagDiv Staff

Hi,

Please note that it is strongly not recommended to update the Visual composer plugin, before it is officially included in the theme package. The version currently included is 5.1.1
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
https://forum.tagdiv.com/topic/visual-composer-update-21/
When Visual composer receives an update, first we will test it and it will be included in the package. This will ensure full compatibility between the two.
What you could try is to deactivate an delete the updated version, and install the one from the theme’s package.

Thanks

Simion C.
tagDiv Staff

Hi,

You could make it like in the screenshot if you consider this a possible solution
https://www.screencast.com/t/IRmp5L7MLJ6
With a code like this one

.menu-item-47852 .sub-menu {
height: 300px;
overflow-y: scroll;
}

Thanks

Simion C.
tagDiv Staff

Hi,

I believe the video URL’s used in the posts are stored in the post meta, in the database
https://www.screencast.com/t/wSIqZe2KB
You can make periodic backups for the database, useful is case something goes wrong
https://codex.wordpress.org/Backing_Up_Your_Database
http://www.wpbeginner.com/beginners-guide/how-to-make-a-wordpress-database-backup-manually/

Thanks

Simion C.
tagDiv Staff

Hi,

I believe you might have updated the Visual composer editor. There are many similar topics on the forum. The currently included in the theme package and compatible plugin version is version 5.1.1. It is strongly not recommend to update the editor before it is officially supported. When Visual composer receives an update it will first be tested with the theme and then included in the package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
https://forum.tagdiv.com/topic/visual-composer-update-21/
What you can try is to deactivate and delete the updated Visual composer plugin, and install the one provided with the theme.

Thanks

Simion C.
tagDiv Staff

Hi,

I am assuming you are mentioning the mobile menu background. If you are not using the mobile theme plugin, this background has to be set here
https://www.screencast.com/t/h1jIkCoq8Vi
If the mobile theme plugin is active, here
https://www.screencast.com/t/x9M52kv7e
If you have set a background and it is not displayed, try clearing your cache, maybe this is the cause.

Thanks

Simion C.
tagDiv Staff

Hi,

This code will allow you to modify the font size for all the text widgets in the footer
https://www.screencast.com/t/0K2iHbzX

.td-footer-wrapper
.textwidget p {
font-size: 12px;
}

If you want it to apply only for the first text widget try it like this
https://www.screencast.com/t/u5nq7lEpsbwl

.td-footer-wrapper
.td-pb-span4:first-child
.textwidget p {
font-size: 12px;
}

Thanks

Simion C.
tagDiv Staff

Hi,

Please check your php version, the theme currently supports php up to version 7.1. This could be the cause for the issue. Also check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosing provider to make them for you, as they might have a recommended method in this regard.
Lastly a theme re-install could be the solution, and test while having only the plugins included with the theme active
https://forum.tagdiv.com/install-via-ftp/

Thanks

Simion C.
tagDiv Staff

Hi,

If you do not have the latest version of the theme (Newspaper 8), then you do not have to worry about the tagDiv composer. Something else has caused this. Try to deactivate all your other plugins except the Visual composer editor, clear any caching installed and check if the problem is fixed.
You could also deactivate and remove the Visual composer from the plugins section, and install it again from your theme package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please let us know how it goes.

Thanks

Simion C.
tagDiv Staff

Hi,

If you deleted your featured category you can recreate it using this default name and slug like this
https://www.screencast.com/t/UIL6YgIA
https://www.screencast.com/t/DDj2ylQVMfFr
Then the featured category will be the same as before, add posts to it and use it.

Thanks

Simion C.
tagDiv Staff

Hi,

I believe that is the Latest articles section that you mention. That is displayed on the bottom o the page, when the needed page template is selected
https://www.screencast.com/t/FtmnwdNUas
This section can be customized in the page edit screen
https://www.screencast.com/t/dvGGsw9en1
More information about the Latest articles, and the page templates here
https://forum.tagdiv.com/page-templates-2/

Thanks

Viewing 25 posts - 17,051 through 17,075 (of 20,681 total)