Hi,

At the moment these are the available options for the post sharing
– https://forum.tagdiv.com/sharing/
Additional sharing possibilities could be added in future theme updates, but I could not say for sure when this will happen. You could consider using a sharing plugin that has more capabilities in this regard.
For the other social networks, in the top menu and footer for example, you can add your account information in the Theme panel->Social networks – https://www.screencast.com/t/6RMLk9u2q

Thanks

Hi,

You can simply de-register your theme from the current domain, from the system status using this option
– https://www.screencast.com/t/uChS68YT52
And then you can activate it on the new domain using the same key.
Visual composer is provided pre-activated, so it should not be an issue in this matter
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

You could set the respective block sort order to Popular (last 7 days) and then modify this file to a different time span – https://www.screencast.com/t/TnctnSaLqlp
But please note that additional modifications could be needed to achieve something like this, and would require coding skills. If you ca not manage this I suggest you consider hiring a freelancer/developer to help you because we can not provide custom work at the moment unfortunately.
More options and settings regarding sorting may be added in future theme updates, but I could not say for sure if or when this will happen.

Thank you for understanding!

Hi,

Please check your category structure again. The post you mention is included in multiple categories
– https://www.screencast.com/t/iUgXCKrGM
– https://www.screencast.com/t/Lk1tNcLpHWw
It also seems to be included in the other category you mention
– https://www.screencast.com/t/QO50f8TvtHDv
Please make sure you have set the primary category accordingly and check the category structure, it seems that you have quite a complicated category hierarchy. You will have to sort things out and maybe try and simplify this category tree.

Thanks

Hi,

As far as I know Woocommerce decided in update 3.0 to remove the default option to display the lightbox feature
– https://www.screencast.com/t/wqpVLHYodvfj
Here you can find all the changes that this update of Woocommerce provided
– https://woocommerce.com/2017/04/woocommerce-3-0-release/
This option was previously available for the products. I believe this was decided by the plugin developers. You can try the method provided in this topic by the developers to add support for the lightbox
– https://wordpress.org/support/topic/lightbox-not-working-after-upgrade-to-3-0/
Try adding the code mentioned in the link provided, the one for the lightbox or for the other features, in the theme functions.php file like this
– https://www.screencast.com/t/w3zC89TUFlhb
With this result
– https://www.screencast.com/t/hWlYT1s2
Please note that the theme does not influence or interfere with the plugin in this matter, it all depends on it’s settings and options, and what the developers choose to remove or add as features.

Thanks

Hi,

This code will make all the review stars in all their states (full star, half star and empty star) on all the locations on your website the color you want
– https://www.screencast.com/t/bc0yKKYjd0u
– https://www.screencast.com/t/2BX3KjgYD
– https://www.screencast.com/t/ALK9etBPtDop

You must enter it as specified above

.td-icon-star,
.td-icon-star-half,
.td-icon-star-empty {
color: blue;
}

Thanks

Hi,

Please try and use the website at the moment without the child theme if this is causing the problems. You can activate your plugins safely if they are not interfering with the theme. Then the only option is to go through the code in the theme child and see why this is happening. There has to be some part of it that is causing this, you have to identify what it is by going over the code inside it. But first you should just create the pages you want and the layout you want and set them all accordingly.

Thanks

Hi,

You could make a full website backup and then switch to a default theme, just to be on the safe side. Please let us know the results as well, if this fixes the problem or it remains.

Thanks

Hi,

The block titles should look identical, I could not say why that one is different without inspecting it on your website. Maybe you have some custom code targeting that block title, or a custom class on that block.
If you could provide a link to your website I will take a look, and see why this is happening. I have created the exact same blocks that you use but this is not happening on my end
– https://www.screencast.com/t/eBJn8XrCI
– https://www.screencast.com/t/9tlT9D2x
You could inspect it yourself using the browser inspector and possibly identify the cause. Here is a guide to using the inspector – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

If you would like to keep the current code that applies to this section, although I see that not all the code provided above applies properly. Please check your custom codes in theme panel and make sure the syntax is good, and the accolades and parenthesis are closed as they should. This is how this section should look with the code, I added some padding if that is what you wanted as well
– https://www.screencast.com/t/G75Aw3CPOW2
This is the code for the padding if you want to use it

.td-related-title a {
padding-left :20px;
}

This is how the Related articles action looks for me, using that block header style
– https://www.screencast.com/t/mgRzulke

Thanks

Hi,

You can try a solution like this to center align the post title and the post meta displayed on the homepage for the module you are currently using
– https://www.screencast.com/t/NFYEzy3A
This code must be entered in Theme panel->Custom Css as well

.td_module_4{
text-align: center;
}

Please let me know if you would like something else, or this is not working for you.
Thanks

Hi,

The Visual composer editor provided in the theme package comes pre-activated with a license. You do not have to activate it anywhere, and you can use all the features available. More information here
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You do not have to worry about the activation messages. Updates for the Visual composer plugin will be provided along with the theme updates.

Thanks

Hi,

If the sidebar appears below the content this means something is interfering with the functionality in some way. The sidebar should display on the sides of the page. If you could provide a link to your website where this problem occurs, I will inspect it and try and identify the cause. It is always helpful to provide links if possible so we can see the problem.
Usually this kind of problem where the sidebar is displaying below the content or overlapping other page elements is caused by modifications to the theme files, custom code added in the theme panel or through a child theme. Please check these if this is the case. You could also try and disable all your plugins except the ones included in the theme package, clear any caching installed and see if this has any effect on the matter.
Please let us know how it goes.

Thanks

Hi,

From what I understand you would like to make the Video News demo similar to the Black Version demo. You could use css along with theme options to style it to look like the black demo. This would require you to identify the elements on the page and set the background you want, like in this example for the homepage
– https://www.screencast.com/t/hFbDJhuNJr9e
You can use the browser inspector to identify these elements and include them in the code
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
But also you could just install the black demo which is already using a black accent and overall color, and just recreate the page structure form the other demo.

Thanks

Hi,

If you are talking about the popular sort order available on the blocks, this feature sorts the posts based on post views. It takes into account how many views a post has and displays them accordingly.
More about block settings here – https://forum.tagdiv.com/block-settings-guide/
There is no option to set a time limit like you mention, from which to pick posts.

Thanks

Hi,

If you would like to change the review stars color only for that place, you could do it like this
– https://www.screencast.com/t/tnfOqYasVm8U
This is the code used, you must enter it in Theme panel-Custom Css (you can change the color to what you like)

.single
.td-review-stars
.td-icon-star {
color: blue;
}

Thanks

Hi,

From what I can see after inspecting your website you have the same sidebar on both the posts you mention
– https://www.screencast.com/t/oa4Yyf81tX
– https://www.screencast.com/t/knbT6BdaFPZ
If this is not what you wanted, please provide more details so I may be able to help you.

Thanks

Hi,

I have tested the link you have provided on Iphone and Mac and everything is working properly, the post grid element is displaying fine – https://www.screencast.com/t/lwgybCPdF
It displays properly on all other browsers I have tested as well.

Thanks

Hi,

You could hide the category description with some Css. If you want to hide it for all your categories you can use a code like this
– https://www.screencast.com/t/5UaEua0Gao – https://www.screencast.com/t/BHRFlif7G05
And if you would like to remove it on a particular category, like this
– https://www.screencast.com/t/Uf37Harm6
This is the code used, you must adapt it for your category if you want it to apply for a specific category, or use it like it is for all the category pages

.category .td-category-description {
display: none;
}

Another way of doing it would be to edit the category template files from the theme that you want or use for that category, and remove the code responsible with the category description – https://www.screencast.com/t/4EuRaO4DJ

Thanks

Hi,

@HometownShare You can choose from a multitude of styles available for the Post Masonry grid, and pick the one that you think it’s best for your website – https://www.screencast.com/t/mXpcauMh0O3
Maybe you can find a style that has the display that you want. Anything else would require custom modification to this element through Css or other means.
If you like to hide the post excerpt for the masonry grid element, you could use this code
– https://www.screencast.com/t/nHMWh0N0
This is the code used in the example, if you decide to use it it must be entered in Theme panel->Custom Css

.vc_masonry_grid .vc_gitem-post-data-source-post_excerpt {
display: none;
}

Thanks

Hi,

Maybe in a future update some options regarding these elements in the footer will be available, but I could not say for sure when this will happen. Sorry for any inconvenience caused.

Thank you for understanding!

Hi,

You can try the Ftp method as it is the surest in this regard, please use the guide above to update the theme. Consider making a backup of your website just to be sure. More information bout the theme update and useful tips here – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

Try and re-add a video to the post featured video field, select the video format and one of the recommended post templates and update the post. It should generate the featured image from that video. You could also try as a test to disable all your plugins except Visual composer, clear any caching installed and then try again, just to see if a plugin is the cause for this to happen. Please let us know how it goes.

Thanks

Hi,

That code you are using hides the default theme header, and entered in the mobile theme Custom Css will hide it on mobile only. It seems to work properly from what I can tell on your website
– https://www.screencast.com/t/ZAq9TRwPrR
– https://www.screencast.com/t/ELjKsnBJ10
If you want the code to apply in other situations, like on tablets as you mention, try entering the code in that respective section as well – https://www.screencast.com/t/pmse44nP
There is no option to remove the grid present on the pages while using the mobile theme, or replace it with something else. This grid displays posts from the featured category. If you want to achieve something like this you will have to use a plugin maybe, or make modification to the theme files. The mobile theme was designed and optimized to provide the best performance on mobile devices, and to be as minimal as possible
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

Maybe I am misunderstanding this again, but the example you provided and your website have the same container width
– https://www.screencast.com/t/uhiU3JChdS
– https://www.screencast.com/t/zdaU76TBu
If you would like to modify this width or any other width related element, you could try and change it in the theme stylesheet as Chris suggested above, and see the results.

Thanks