Hi,

I am sorry but at the moment it seems that the link you provided is not available – https://www.screencast.com/t/Q7MhvdsfM
Here you can find how the theme cropping is done – https://forum.tagdiv.com/featured-image/
If you are having problems with the images on your website, I suggest you disable all your plugins except Visual composer, clear any caching you have installed and check again, because a plugin is almost always responsible for image problems.

Thanks

Hi,

Please check if you have an url set in the url field of the menu items – https://www.screencast.com/t/ChPsLgmyAcm
If you do, it should look like this – https://www.screencast.com/t/lUOAVj0bh
Please let us know how it goes.

Thanks

Hi,

I do not understand why would you want to make these modifications. If you want to do something like this you can find the header templates for example, here – https://www.screencast.com/t/xACUOwtWU but you should make a backup before you make any changes to the theme files, in case something goes wrong.

Thanks

Hi,

Please provide more details about this issue you are having. On pages you can use elements from Visual composer for your videos – https://www.screencast.com/t/TUnuSkpXCDVt
More information about creating a playlist on posts and pages here – https://forum.tagdiv.com/video-playlist-2/

Thanks

Hi,

You could use a child theme for theme customization – https://forum.tagdiv.com/the-child-theme-support-tutorial/ and make your customization there according to the documentation.
Or use the theme custom code fields in theme panel – https://www.screencast.com/t/fimL43xt

Thanks

Hi,

It seems all your website in not functioning properly. Please try to disable all your plugins except Visual composer, clear any caching installed and switch to the main theme if you have a child theme active. Also check any custom code you might have entered in theme panel, or added to the theme files. If the issue is still present, I suggest you try a fresh theme install – https://forum.tagdiv.com/install-via-ftp/ using only the plugins bundled with the theme and no child theme, to see if it displays as intended.

Thanks

Hi,

Pleas try clearing the cache after the ajax view count activation. You could also check the cache plugin configuration, maybe there is a setting you may have overlooked and is interfering with this function. We recommend using WP Super Cache with the configurations specified in this guide – https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

Those are simple menu items for the top header menu – https://www.screencast.com/t/gCW0d8Sb and the footer menu – https://www.screencast.com/t/YFtdcKZ8f and they can be changed from there.

Thanks

Hi,

It seems you have your content delivered from the cache – https://www.screencast.com/t/8eVqHlzrCD
I suggest you try to disable all your plugins except Visual composer, clear your caching, purge cdn files and deactivate the child theme to see if the problem is still there. If it is not, then one of these is the cause for this to happen. Activate your child theme and check if the problem appears. Then activate the plugins one at a time, while checking for this issue.
For the strange characters on your website, please refer to this topic – https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks

Hi,

Here is a guide about importing the available demo sliders – https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Also here is a link to the Revolution slider full official documentation – https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thanks

Hi,

You can install the theme using this guide mentioning all the install/update possibilities – https://forum.tagdiv.com/how-to-update-the-theme-2/
Specifically these are the steps required for the FTP install – https://forum.tagdiv.com/install-via-ftp/

Hope this helps
Thanks

Hi,

There is no option to set a title for the Big grids, that is available only for blocks. However you can try the suggestions mentioned in these topics – https://forum.tagdiv.com/topic/big-grid-title-and-update/ – https://forum.tagdiv.com/topic/big-grid-1-2/

Thanks

Hi,

If you would like the gallery to display instead of the featured image you could just select post template style 5 for your post – https://forum.tagdiv.com/post-templates-2/ since this post template does not use the feature image in the post page. That way you can have the gallery on the top of your post content.

Thanks

Hi,

Please provide a link to your website, with the mobile theme activated (make sure you have the latest version from the downloaded theme package) so we can inspect it.

Thanks

Hi,

There is also the option to make these modifications in the theme panel – https://www.screencast.com/t/u0dzcgiV
I seem to have forgot to mention this in my previous answer, sorry.

Thanks

Hi,

As I mentioned this will not be so easy, to have the responsive design of the slider behave in that way. It would need to make modifications to the page container, the slider itself and other elements. If you want you can try to make these modifications and maybe you can achieve the desired result, because we can not provie this type of customization at the moment, sorry.

Thank you for understanding!

Hi,

@vasiliki I do not see any problems with the background color at the moment, on your website – https://www.screencast.com/t/XH9ZmZgGr
Please open a new topic if you still require help, or you have a different issue.

@gilean Please state the problem you are having with the background again, if you still require help in this matter.

Thanks

Hi,

The header logo in header style 8 is displayed like this – https://www.screencast.com/t/BSjCYbyfKX5K as you can see the image is not centered. If you would like it to display different please choose other header style from the available ones. Or center it with css in this current header style, like this – https://www.screencast.com/t/9FAin8XGwJ

Thanks

Hi,

1. Please try as a test to disable all your plugins except Visual composer, clear any caching you have installed and purge cdn files if you have this system. Then check to see if the problem with the images is still occurring.
Also please check these parameters and make modifications if needed, according to this guide – https://forum.tagdiv.com/system-status-parameters-guide/

2. The top menu background color can be changed in the theme panel, like this – https://www.screencast.com/t/hTbKricnWDB

Thanks

Hi,

Each post template is custom made and displays the featured image with it’s afferent style – https://forum.tagdiv.com/post-templates-2/
For pages you could use Block 20 that uses a module similar to that post template – https://demo.tagdiv.com/newspaper/block-20/

Thanks

Hi,

If it is an intermittent problem, meaning that sometimes they work and in some situations does not, it could be a plugin that is causing this. You can try disabling all your plugins, except the ones bundled with the theme and check to see if the issue persists. Also please install the Visual composer plugin as it is an essential and required in the proper functionality of the theme – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
More useful information about WordPress embeds here – https://codex.wordpress.org/Embeds

Thanks

Hi,

The theme style.css file is located in the main theme install folder – https://www.screencast.com/t/KPvIcEOdg2 and you can use any text editor to edit it and insert this code.
Or use the default WordPress editor – https://www.screencast.com/t/Qfdmn9wX
I have inspected your website and the code is applying properly at the moment.

Thanks

Hi,

It seems you have this problem on all your category pages – https://www.screencast.com/t/nk1g1swMg – https://www.screencast.com/t/urDRqhbERBx The category pages have some unusual page content – https://www.screencast.com/t/ZiIBcvq4
Please try to disable all your plugins, clear any caching you have installed and check to see if this solves this problem.

Thanks

Hi,

If you want the same content from desktop to be displayed on mobile, then simply do not use the mobile theme plugin. The theme design is fully responsive and will fit any screen size. More information about the mobile theme and it’s features here – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

I have inspected your site but all I don’t see any odd behavior with the header logo, it seems to be loading normally. If you are still having problems try disabling all your plugins except Visual composer, check any caching set and clear it or disable it as a test, then see if there still is an issue.

Thanks