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tagDiv Member
Founder of DeeperBlue.com - the World's Largest Community Dedicated to Freediving, Scuba Diving and Spearfishing since 1996.
stephanwhelan
tagDiv Member

Same here – very annoying and would be good to have an option to get rid of.

stephanwhelan
tagDiv Member

Hi Calin – we are using the mobile theme and amp. This seems very specific to pages where we have selected in the Gutenberg editor to disable mobile theme (so it shows responsive version not mobile plugin version). Feels like this option is causing the amp plugin to render incorrectly.

stephanwhelan
tagDiv Member

I spent quite a bit of time debugging over the weekend. Wasn’t actually related to the theme – it was a clash with WP Rocket Delay Javascript Execution functionality. We are investigating how to re-implement and what scripts need to be ignored.

stephanwhelan
tagDiv Member

BTW similar issue on desktop version. The search box takes about 15-20 seconds to fully appear and allow users to search. Something is broken on search I think.

stephanwhelan
tagDiv Member

Hi Anamaria – thanks for this. That’s what I thought.

Is there any way to control whether certain pages do not load the mobile theme but show the responsive version on the classic editor? We don’t use Gutenberg.

stephanwhelan
tagDiv Member

Anamaria – thanks. That’s not the question. This is a specific value related to newspaper and is being auto loaded. Does it need to be auto loaded?

stephanwhelan
tagDiv Member

Hi Vlad – understand. Screenshot is here: https://pasteboard.co/JETt649.png – note this is the widget functionality.

I’ve got FB fixed count filled in only because the widget isn’t pulling the info through dynamically from FB.

stephanwhelan
tagDiv Member

In addition, the Social Plugin no longer pulls in Facebook like counts. It is just saying 0 so i’m having to manually input follower numbers.

stephanwhelan
tagDiv Member

Hi Calin / Vlad – that worked perfectly! Thank you both.

stephanwhelan
tagDiv Member

Hi Calin – we use the Social Counter widget in a sidebar not directly in Composer. Will this fix still work?

stephanwhelan
tagDiv Member

Thanks Calin – is there a temp fix we can apply while you work on the proper fix?

stephanwhelan
tagDiv Member

Hi Calin – any update?

stephanwhelan
tagDiv Member

Calin – sorry I wasn’t clear. I *do* have the Instagram key added and it still doesn’t work: https://monosnap.com/file/S3MbXl50s4eRYmKfRXyNxygIdYBbSY

stephanwhelan
tagDiv Member

Guys – this continues to only work sporadically. Looks like perhaps some API limits of some sort but it is impossible to debug without some form of logging.

The IG access token has been confirmed in the theme panel and I’ve messaged IG about whitelisting but it doesn’t seem to make a difference.

Seems like we need to be using the new IG API under Facebook, is that what the widgets use?

stephanwhelan
tagDiv Member

Vlad – thanks – i’ve left the API key in but it doesn’t seem to make a difference. Widgets aren’t showing any user numbers.

stephanwhelan
tagDiv Member

Talking to support there seems to be some issues with instagram blocking websites and the widget. I’ve emailed Instagram and waiting to find out more. Right now I can’t find any info on the web around this happening to other widgets so don’t know what is special about the tagdiv widget that causes issues.

stephanwhelan
tagDiv Member

Vlad – thanks I’ve sent the info to contact@tagdiv.com

stephanwhelan
tagDiv Member

That worked – however i’ve now noticed a problem with the social media icons. They are now left justified instead of right (they are set to be right justified in the control panel).

https://monosnap.com/file/ujbg2nolac6v2fk7z7ygBL3l1qz4uK

stephanwhelan
tagDiv Member

I went back to main theme (not child) and deactivated all plugins yet still showed the same issue with logo on mobile

stephanwhelan
tagDiv Member

Vlad – it’s an erroneous logo, the proper logo is below the banner ad. It feels like a logo for a bigger viewport is not being hidden

stephanwhelan
tagDiv Member

Agreed – this issue I reported 6 months ago with several releases since. Please fix this.

stephanwhelan
tagDiv Member

Thanks Simion – appreciate you looking into it.

I know I’ve made this suggestion before but a public roadmap showing tickets/features being worked on and what releases they are targeting would help tremendously.

Thanks,

Stephan

stephanwhelan
tagDiv Member
stephanwhelan
tagDiv Member

@Alicegreentree – From the changelog it was dealt with in v8.7.3

Version 8.7.3 – April 18th, 2018

new: font settins can now be saved as a preset and apply on all the blocks from tagDiv Composer easly
fix: pinteres board url
fix: facebook videos support now works again
fix: we updated to the latest instagram api, this should fix all the problems
fix: updated multipurpose plugin with fixes for: boarders, image settings, newsletter and font settings
fix: Big grid slider with no posts
fix: Various css fixes
fix: header ad when block template 17 is used
fix: gallery slider now works in pages as expected
fix: background click ad on template 8
fix: amp points and percents are working as expected now
fix: css fixes for trending now block

stephanwhelan
tagDiv Member

How long till the next release that will fix this Bogdan? Will determine if we apply the temp fix or wait.

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