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tagDiv Staff
I'm passionate for computers, sports and games. I spend a lot of time playing around with divs, scripts, codes, containers. I also coordinate the support team to make sure every customer is properly treated.
Emil G
tagDiv Staff

Hi,

I’ve tested the field with a simple js alert – http://screencast.com/t/BGlyERhnZZb – and wordpress automatically removes the html tags from it, after you save the settings it looks like this – http://screencast.com/t/kEG2m2Tlchttp://screencast.com/t/W2hsTq25

But nonetheless you have a good point and we’ll investigate this, thanks for this note.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Unfortunately we didn’t do any tests with the DFP ads so i cannot provide guidance for it. Some clients included the ad code directly into the the template replacing the code on the theme default ad spots (ex header ad, post inline ad). – http://screencast.com/t/ydqCjZhNU9g3http://screencast.com/t/bUfRy0UDi8

For custom locations they used a text block/widget.
We have this on our list for a future update on the theme ad section but i cannot provide a date for it, we have a lot of features and issues on the list and we have to take them in order.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The theme default fonts are defined in the functions.php – http://screencast.com/t/R4PB5rX10N83
For the custom selected fonts modify the code here – http://screencast.com/t/22e235H0kj

Add the desired weight, in my case i’ve added multiple parameters but you could add only the one you use.

$css_files = "://fonts.googleapis.com/css?family=" . $temp_css_google_files . ':400italic,700italic,400,700';

For 300 use this:

$css_files = "://fonts.googleapis.com/css?family=" . $temp_css_google_files . ':300';

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

I’ve checked your site and it looks fine.
Try to disable all plugins/cdn/cache (if you use any) and check if it works, the css may interfere with the one coming from the plugins. I’ve tested it on my side and it works – http://screencast.com/t/gAYdQcjPlN – maybe you made a mistake in the process, try to repeat it.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

I suspect it refers to the h1 tag which is missing from the page, add it using a Visual Composer text block or use the Homepage – with title template – http://screencast.com/t/gPl2da2W1Prm – the code in the template it looks like this – http://screencast.com/t/1HFARiUDU4

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The grid it’s custom made, the bootstrap components won’t work.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The images used on modules are thumbnails generated from the image you upload and set as featured image. This is done to reduce the page size and speed up page loading time. We use a wordpress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/

You can also read here about the featured image size – https://forum.tagdiv.com/image-size/

The theme thumbs are defined in td_config.php – http://screencast.com/t/nGx92Xe2Q
They can disabled the unused ones from Theme Panel – http://screencast.com/t/3u77QXSKDbK

If you want to display the full image (not recommended because it affects the page load speed) on each module you have to modify the locations on which the image is called and replace the specific thumb id with a wordpress default one – http://screencast.com/t/l4UHDeJhElhttps://codex.wordpress.org/Post_Thumbnails , you can find them here – http://screencast.com/t/GLC8aAznh

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Please provide an image with the settings used on the Theme Panel -> Header -> Logo section, also try to change the text logo and see if anything changes on the page – http://screencast.com/t/WWcTgywJ

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The structure is the same on both cases – http://screencast.com/t/hIdtHGPwTmhttp://screencast.com/t/Ud4wP5nf8X4X – the css makes the difference, try the following – http://screencast.com/t/vIbTYuap

You could also place the breadcrumbs under the title like this – http://screencast.com/t/sfqSGxzRuIn

.category .td-category-header .entry-title span {
background-color: transparent;
color: #222;
font-weight: 600;
font-size: 24px;
font-family: 'Open Sans',arial,sans-serif;
}
.category .entry-crumbs{
display: block;
}

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

The WPBakery team asked for some details, i passed the question to the user which provided access to it’s install but i didn’t get a reply so the the investigation got stuck. We’re also working on an alternative, we’ll come with an announcement in the following weeks.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You could use the Slider which comes with the theme but on click it takes you to the article single page. To make it open a custom link you have to modify the code for the module used by the slider and change the source of the title url – http://screencast.com/t/x2DaH2mJycd1 – and the code which adds the images on the slider – http://screencast.com/t/SUGEvdnckuyhttp://screencast.com/t/LAdaQoth1f3q

If you replace $this->href with ‘http://www.google.com’ it will work but it’s not a solution, the get_image() function is used on multiple locations and it will affect the modules and the post templates. You have to modify those functions, if you don’t have programming experience i suggest that you hire a professional developer to doit for you. We would have gladly made it for you but for the moment we cannot offer custom work, sorry for this.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com , paste a link to this conversation, backup the site files and database, and provide wp-admin and ftp access so i can take a look.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

We don’t have an exact date, we’re still working on it, if everything goes fine we will release it at the end of the month.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You have to edit the module files and uncomment the following line – http://screencast.com/t/1xaLNPnxj
We’ll add an option for it on our next updates.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

If you have a backup use it to restore the site to it’s previous state.
Else try to contact the host administrator to check if they have any backup for your site, they usually create backups.
If the none of the solutions from above work please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin and ftp so i can take a look.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com , paste a link to this conversation and provide the url so i can take a look. Also provide details about the theme and visual composer version.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Not sure what you mean, you want to move it to the right? please provide more details.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

If it’s a multilanguage site (same content, different language) then it shouldn’t require another license. If the content differs between domains and they are actually two different sites then it requires another license. Envato sets the rules, you can read about it here – http://themeforest.net/licenses/standard

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You also wrote on the dashboard, here’s the link to my reply – http://themeforest.net/author_dashboard?utf8=%E2%9C%93&filter=all&term=Castelli+Baviera#comment_9841401http://screencast.com/t/7a9q2wCVLi

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

I guess you refer to the submenu indicator which loads via css after the menu – http://screencast.com/t/R6AGQCX5
Not sure if there’s a better solution for this, i’ll add it on our list and we’ll investigate.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

I’ve looked on your http://californianewswire.com but you use another theme so i don’t know exactly what you mean. Please provide more details.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

We’ll investigate, thanks for your feedback.
PS – could you please point at the location on which you changed the code?

Have a nice day!

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

1. The top and the bottom ads are outside the content, you can only achieve that position by using the Inline Ad – http://screencast.com/t/bpfr7TVO1sp
Play with the paragraph (add 1 or 2) and test to see if the ad jumps in the position you want. The theme function breaks the content into paragraphs and you can select after which paragraph to display the inline ad.
After that set it’s position – http://screencast.com/t/eaYoJ6gfKK9

2. I already provided a custom css in the image from the dashboard: – http://screencast.com/t/OflIC1U7P

.td_module_mx1 .td-block14-border {
height: 100%;
}

Add the css in Theme Panel -> Custom CSS.

Some modules have extra elements like lines, shadows, etc, when you change the thumb size or other module parameters you also have to consider those elements.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

We use style tags inside div’s and that’s why you get this warning. It’s not an important warning so you can ignore it. In the future if we’ll find an alternative we’ll fix it.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

I’ve tested your site on multiple devices and on mac(safari) and the issue didn’t appear. Try to create a new homepage identical with the one you have now, build it again from scratch, don’t copy the content from the main one and do some tests, see if the issue is still there.
Also try to clear the browser cache (ctrl+shift+r on chrome).
If it’s still there please provide more details, like what version of safari did you used when you tested the site and other details, we need to replicate it on our side.

Thank you, Emil G.

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