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tagDiv Staff
I'm passionate for computers, sports and games. I spend a lot of time playing around with divs, scripts, codes, containers. I also coordinate the support team to make sure every customer is properly treated.
Emil G
tagDiv Staff

Hi,

The Visual Composer plugin that comes with the theme is licensed to the theme, the license specifies that only we can provide the updates and you don’t have to buy it or register it. We provide updates on a regular basis, after we test the plugin for theme compatibility the plugin is included in the latest theme update, inside the Plugins folder.

Here is guide on how to update the plugin – https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

The latest version of the plugin was included in the theme latest update.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

We plan to add more networks, for the moment i cannot provide an exact date for this implementation, but we certainly plan to doit in one of the future updates.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Do you refer to the recent comments widget? i’ve tested it and when i click on the link it gets to that specific article and auto scrolls to that comment. Please provide more details.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

I think you added multiple padding – http://screencast.com/t/YNcQr1PUFIsp and that’s why the post elements (text, images) get out of the box.
Try to go into text mode and clear all div’s – http://screencast.com/t/Ezni0I3xWN , update the post and check if the issue is still there.
If needed add the padding but only once – http://screencast.com/t/eN5lag88sLuG

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

The menus are saved for each theme, the child theme is considered by wordpress to be another theme so the menus are not saved on it. You have to set them manually from Appearance -> Menus. – http://screencast.com/t/8Fo0mbbL

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Try the following code – http://screencast.com/t/FR7ALJVvZ9Q

<div class="td-container">
    <div class="td-container-border">
        <div class="td-pb-row">
            <?php echo do_shortcode('[vc_row][vc_column width="1/1"][td_block_trending_now limit="5"][/vc_column][/vc_row]');?>
        </div>
    </div>
</div>

Result – http://screencast.com/t/QGjlSFMaTTgY

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

We’ve included the latest version of the plugin in the theme latest update, please use this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The plugin only moves js and css at the page bottom. Enable the plugin and check if you have errors in the browser console, if you do that may be the cause of your slow down.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,


@shae101s
– If you don’t set a review it won’t show up, so you don’t need to remove it.

@Arved007
– You can change it from the Theme Panel -> Translations – http://screencast.com/t/aSjCP8Z3sP

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Only the plugin was updated.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Christopher is right, you have to “add php_value allow_url_fopen On” in your php.ini file, check this discussion – http://stackoverflow.com/questions/3694240/add-allow-url-fopen-to-my-php-ini-using-htaccess

If it doesn’t fix the issue try to contact the server administrator and let him know about this issue.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

This happens because the elements are render in order and the left sidebar comes first. On mobiles the elements are set to float:none and they drop one after the other. We have this issue on the list, we’re looking for a solution.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

I’ve checked the site but there are no inline ads, did you removed them?
Please provide more details, do you use adsense or baners?

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

If you updated to wordpress 4.1 you need to update the Visual Composer plugin. We included the latest version of the plugin in the theme latest update. Check this guide to see how you can update it – https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You can change Excerpts from words to letters – http://screencast.com/t/lHBypteK
Then increase the excerpt length for each module.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

1. Follow this guide – https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
2. The images should only be regenerated if, for some reason, the thumbs are missing (were not generated).

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

1. We designed this system to display all categories from the same level, on case of the main categories it will display them all.
There’s nothing wrong on your side, it’s just how this feature works. We’ll add some option or modify the code in one of the next update, this issue is on the list. For the moment you could hide those categories from Theme Panel – http://screencast.com/t/sxEk8t8zK but they won’t show up on post pages.

2. You have to add this tag at the end of your smartlist – http://screencast.com/t/osc6sfhbUa
Then add the content that will repeat on all slides.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

1. You can replace SHARE here: http://screencast.com/t/Ry2g9yXaDyvJhttp://screencast.com/t/stcA0j7ooc6l
We’ll fix this in one of the next updates.

2. We designed this system to display all categories from the same level, on case of the main categories it will display them all.
There’s nothing wrong on your side, it’s just how this feature works. We’ll add some option or modify the code in one of the next update, this issue is on the list. For the moment you could hide those categories from Theme Panel – http://screencast.com/t/sxEk8t8zK but they won’t show up on post pages.
Or delete the code that generates them – http://screencast.com/t/4wfsyxH7ky

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

It may be a js issue, please disable all plugins, enable only Visual Composer and see if the issue is still there.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You can change font setting for Excerpts from the Theme Panel: http://screencast.com/t/yXB7KVsT

Thanks!

Emil G
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com , specify the issue or paste a link to this conversation and provide wp-admin access so i can take a look.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Yes it’s possible with custom css, you could use the inspector to see the current css applied to those elements.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Yes, you can edit single-template-6.php: http://screencast.com/t/mSKjwXV24I
Result: http://screencast.com/t/IRfXazEdlGEI

Thank you.

Emil G
tagDiv Staff

Hi,

Try to add the code in each module, the files are located here – http://screencast.com/t/vl6ziSBat8U

<div class="social_ring_share">
                <?php if(function_exists('social_ring_show')){ social_ring_show();} ?>
            </div>

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

Theme customizer should have only these settings – http://screencast.com/t/AqVChHDLieY
All theme settings were moved into the Theme Panel – http://screencast.com/t/q5uwpWAP
If you use an older version of the theme please update, there were some issues with the wordpress 3.9 and the theme customizer got buggy, we fixed are fixed in the latest updates.

Thank you, Emil G.

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