Hi,

Please also send your site’s url and make sure that you follow and use all instructions provided in all this treads:

* https://forum.tagdiv.com/topic/pagespeed/
* https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
* https://forum.tagdiv.com/page-speed-guide/

Thanks

Hi,

@gouravgola
Unfortunately this is how the theme works. We currently have this on our todo list and we are trying to find a solution for it, but I can’t let you know how long it will take for this.
You could use js to detect mobile screens and load different content but you will need custom work for that. The theme hasn’t been designed to use a mobile template.
Sorry for the inconvenience!

Thanks for the message!

Hi,

Thanks @DavisBeatz!
You can also use this tool: http://screencast.com/t/3PkjlsOvNXO

Thanks for the message!

Hi,

Using the latest theme version (1.5) should work fine as we’ve tested this so please make sure you update the theme then check again.
If you still have this issue please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so we can take a look.

Thanks

Hi,

Thanks Chris!

@kovachx The newspaper theme hasn’t been tested with the latest version of the visual composer plugin so it could not work properly.
I’ve replied to you here: https://forum.tagdiv.com/topic/post-grid-help/#post-38405
Please post your issues about the newspaper theme in the newspaper forum section: https://forum.tagdiv.com/forum/newspaper/
Sorry for the inconvenience!
Thanks for the message!

Thanks

Hi,

@waleedaslam Please consider using a plugin for this as Chris suggested as the theme’s sharing system doesn’t have at the moment an option for what your need. I will also add this on our request list and consider it for future updates.

Thnaks

Hi,

As Chris stated the @media queries are used to style the content for mobile screen widths. You can edit the theme’s css file and search for @media (max-width: 767px) and remove them, leaving just the style for tablet which is under @media (min-width: 768px) and (max-width: 1023px): http://screencast.com/t/5pibBDJP33d
I suggest you backup your current theme installation before you alter it so that you can revert back to it if something goes wrong.
Hope this helps!

Thanks

Hi,

Please also send us your site’s url so we can inspect this as I have tried to recreate this and haven’t managed to do so. I suspect that your issue might happen because you aren’t using featured images for your posts so please also check this using images and let us know.

Thanks

Hi,

Please make sure you have the code formatted right. Use this line: $this->move_js_to_footer(''); like this: http://screencast.com/t/hIg2gspeAApD

Thanks

Hi,

As the message says I suggest you check your error log, if you don’t have access to it contact your host provider and explain this situation.
It looks like a host issue.
This could happen due to various reasons, plugins could cause this also so test this without plugins (empty cache/purge files if you use CDN).
You could also try re-saving your permalink structure or switching to the default one then test again.
Also try this: https://wordpress.org/support/topic/plugin-wordpress-seo-by-yoast-add-facebook-admin?replies=25

Thanks

Hi,

I have checked your site and noticed that you have several js errors in your console which cause this issues: http://screencast.com/t/R8yA4HyC
The theme needs Visual Composer to work so you need to use it and 4.3.5 version is the right one to use so should work fine.
The speed booster plugin is not required by the theme to work, that plugin is used to speed up your site so you can disable it at the moment as in use with other plugins could cause issues.
Check your site without any plugins active and make sure you empty cache or purge files if you are using CDN then test again.
If you still have issues when using just the VC please send us an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so I can take a look.

Thanks

Hi,

@ZTWP Sorry for the late reply to your message, somehow we’ve missed it.
I will add this on our requests list and we will consider it for next updates.

Thanks for your request!

Hi,

You can find the function for the modal view here: http://screencast.com/t/Rkmc1okrbBGn

Thanks

Hi,

Sorry for the delay!
Unfortunately as you’ve noticed by now the only customization option you have for the big slider when using the homepage with background template are for background color/img and slide limit: http://screencast.com/t/oJtUy4erGoM
The posts which appear on that slider are the ones present in the featured category. You can further customize it hard coded from here at the moment: http://screencast.com/t/scMYLCXt

@drewmerl You can also do it via custom css, please provide your site’s url so we can inspect this and provide a solution.

Thanks

Hi,

@sixdivision
Not sure how you could do it the theme doesn’t have an option for doing that and WordPress deals with it, you could try to find a solution for it online.

@mrbogdan
If you also need the xml files of the demo you can make a request for it on email and we will send it to you. Send your request at contact@tagdiv.com and also include a link to this topic.

Thanks

Hi,

To use rtl you should localize your WordPress: http://codex.wordpress.org/WordPress_in_Your_Language
Install WordPress in your language then automatically the theme will use the rtl.
Search the forum for suggestion and fixes for the issue you may encounter with this and you should also consider that unfortunately we recently have decided that starting with the next theme update we will not include rtl support within the theme. You can still use the theme as it is but unfortunately you cannot updated it as you will lose the rtl support or you can update it and make yourself the necessary adjustments needed.

Sorry for the inconvenience!
Thanks for the message and for understanding!

Hi,

You don’t need to update it/buy it, we will provide the updated version of the plugin within next theme update. For now please ignore the update notification from WordPress.
Please also note that:

The theme includes a license for this plugin so you don’t have to buy it.
You don’t have to activate the plugin license, it’s already activated.
You can’t update the plugin directly from the it’s producer.
You don’t have to worry about the plugin update warnings.

You have shared more info about this here: https://forum.tagdiv.com/topic/how-to-update-visual-composer-2/

Thanks

• This reply was modified 11 years by Lucian.

Hi,

1. I’m not sure on which gap you refer too, please provide your site’s url so we can inspect this and more details about this.
2. Unfortunately this can’t be done as the themes’ width comes from it’s grid and this can’t be altered easily, we don’t recommend this but you want to do it you can hire someone to help you with it as you will need custom work.
3. You can use the theme’s background ad option and set a background image and a background click ad: http://screencast.com/t/PYwYezJ6mgb or find a plugin for it.
4. Try this custom css in theme panel > custom css field: http://screencast.com/t/MSsgAT2Xt6

.td-grid-wrap {
padding: 30px 13px 0px 13px;
}

If you still need help please provide your site’s url and more details about this issue.

Thanks

Hi,

Thanks Chris!

@kovachx
Sorry for the delay, we don’t work on weekends!
We will add the updated and tested version of the VC plugin in the next theme update. I suggest you use the VC plugin provided with the theme files as updating it could cause issues like in your case.
Unfortunately we do have some issues with some of VC elements on which we are currently working and plan to fix within version five of the theme.
I’ve also checked your site and noticed that you’ve set up the rev slider plugin for this which seems to work fine.
We are sorry for the inconvenience caused!

Thanks for the message!

Hi,

Make sure you set the page to full width then set it like this, using VC page builder: http://screencast.com/t/AcFTDJTqd8
Also make sure you empty cache and/or purge files.

Thanks

Hi,

@rnbjunk If you take a closer look at the ccs code that the theme generates you’ll notice that almost all of it set’s an #6e61b0 color which represents the theme’s accent color which you’ve set for it while other is the css for the settings you’ve chosen for your theme appearance, that’s how the theme works.
The woocommerce/bbpress or buddypress css added by the theme can be removed if you don’t use it or need it. Search for it in themes style.css file or .less files and remove all css line which refer to woocommerce or bbpress or buddypress.

@Bichareh You can search for woocommerce references here: http://screencast.com/t/6mQMK5Vk0Ne ..bbpress here: http://screencast.com/t/j6A1DdeN

Thanks

Hi,

I’ve checked your site and seems that you still have this issue on chrome, also noticed this errors in your console: http://screencast.com/t/fh9wOqq6Tv and seems to happen due to chrome and your Google account.
This might help: http://webmasters.stackexchange.com/questions/60169/how-to-embed-google-maps-locations-in-an-iframe

Thanks

Hi,

1. I’m not sure what your issue is as if you don’t set an custom url or title for your block then by default the category name and url are set, you can set them yourself from block settings: http://screencast.com/t/3Xs1cVkyy9c
If this not what you mean, please provide more details and also send your site’s URL with an example.
2. I have posted a solution for this here: https://forum.tagdiv.com/topic/sidebar-ads/#post-21850

Thanks

Hi,

1. Please check you console for errors on those pages where the font aren’t rendered properly and also try this without any plugins active. Let us know if you still have this issue and provide a link to a page which has this issue and more details about this.
2. I’m not sure to which cases you refer too as the theme dose create other thumbs of different sizes when you upload an image so please provide more details about this also.

Thanks

Hi,

First please make sure you also test this without any plugins active and leave just Visual Composer plugin active together with the speed booster plugin and also empty cache then check again.
This could also happen when using the speed booster plugin as this plugin moves the css and js automatically to the bottom of the page.
I have also tested your site and haven’t noticed this behavior. Please let me know if you still experience this and make sure you update the theme to the latest version and also update the speed booster plugin then let me know if you still have this issue.

Thanks