Hello !

Please try to remove and re-add the header logo.

Let us know the result !

Thank you !

Hello !

I have investigated your website and the Newspaper logo does not seem to be seen anywhere.

Please try from another device. This may happen due to browser cache.

Thank you !

Hello !

The code for header can be added in here: https://www.screencast.com/t/Lmqe8ytEKaS0

The column text element does not have a save button, simply close it and the content will remain saved.

Thank you !

Hello !

The code for header can be added in here: https://www.screencast.com/t/Lmqe8ytEKaS0

The column text element does not have a save button, simply close it and the content will remain saved.

Thank you !

Hello !

It looks like your url is not correct as you can see here: https://www.screencast.com/t/T32kQy49w

We cannot access your website.

Please make sure to make your website accessible to us.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please send us a link to your website in order to inspect and see what can be done.

Thank you !

Hello !

I’m not sure I fully understand the issue here. This is how your desktop looks like: https://www.screencast.com/t/zeWbxHRqEXZB

And this is AMP: https://www.screencast.com/t/qLMgKXUpK

Everything seems to be in order, are we missing something ?

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Please make sure that you set the featured video option as you can see here: https://www.screencast.com/t/zhHiB5zS7j

Thank you !

Hello !

You will have to upload the picture on a separate platform first and then attach it here: https://www.screencast.com/t/zhHiB5zS7j

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Unfortunately this is still on standby. Our developers have made some progress but not enough to get it released yet.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Unfortunately at the moment our developers are still working on this.

Thank you !

Hello !

We are daily working with this plugins and they work together great. Is there something that you face with it ? We can take a look.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

You can achieve this by creating a page using tagDiv Composer. Create the page, make it empty and only add the button you want on it. Then you can assign it in the menu and it should bring up only the button.

Thank you !

Hello !

My recommendation is to follow our topics regarding improving of the page speed as you can see here:

https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

Please note that this is considered custom work and it is not covered by the support team unfortunately.

For this we recommend you either hiring a freelancer or getting in touch with our custom work team here: https://tagdiv.com/web-development-services/

Thank you for your understanding !

Hello !

Thank you for your feedback.

Our team is working on developing this feature as we speak.

It will take some more time untill this will be released but I’m glad to say that this will be an option.

Thank you !

Hello !

In order to inspect we need some more information . Can you provide a link to your website and also a screenshot of your issue in order to inspect and provide a solution.

Thank you !

Hello !

I have replied here:https://forum.tagdiv.com/topic/post-page-settings-issue/

Thank you !

Hello !

I have inspected your website and everything seems to be working fine.

Please make sure to clear your cache and let us know the result.

Thank you !