Hello !

Our suggestion is to use less fonts, recommended are 1-2, that can be done from website manager as you can see here: https://www.screencast.com/t/uLuGMI1J0fi

Thank you !

Hello !

The plugin is in the archive you have downloaded from Envato: https://www.screencast.com/t/2lNYmmuuT

Thank you !

Hello !

Your e-mail is here, my colleague will reply to it as soon as possible.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Depending on your demo you can either do it using tagDiv Composer, open tagdiv composer on your homepage, click on the adbox. You can see an example here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s

Or you can do it via Theme Panel – Ads -Header ads.

Thank you !

Hello !

Depending on your demo you can either do it using tagDiv Composer, open tagdiv composer on your homepage, click on the adbox. You can see an example here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s

Or you can do it via Theme Panel – Ads -Header ads.

Thank you !

Hello !

Have you tested the code ? Is it inserted correctly ? You can test it by simply creating a new post and adding the code into the post.

Let us know the result !

Thank you !

Hello !

Please make sure that you are using a caching plugin. https://forum.tagdiv.com/cache-plugin-install-and-configure/

For the latest articles simply go into Theme panel – Translations: https://www.screencast.com/t/7CXxqrRiL CTRL+F and search for the latest articles text.

Thank you !

Hello !

So you want this to have a transparency ? https://www.screencast.com/t/zBj167ggAQay

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Hello !

Simply reset the key from the system status tab here: https://www.screencast.com/t/JmcuXdo8Pg0

Thank you !

Hello !

Unfortunately the news ticker cannot be edited at the moment.

Thank you !

Hello !

Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We recommend you replacing the normal blocks with flexblocks. In flex Blocks you can find this option to set another thumb size: https://www.screencast.com/t/Ywu8xFbYg

Thank you !

Hello !

First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

The mobile theme editor can be found at the bottom of any pages when editing them: https://www.screencast.com/t/wfKibLOjYg

Thank you !

Hello !

Can you send a link to a post like that ? Also what are the post settings in the editor, only one category is selected ?

Thank you !

Hello !

You can add extra classes to different ROWs as you can see here: https://www.screencast.com/t/GpctewTlg Then you can link your css to that class.

Thank you !

Hello !

1. Please replace that post loop with a flex block. It will work much easier and it also will give you more customization options.

2. Please use this css code: .td-image-wrap {
padding-bottom:100%!important;
}

Thank you !

Hello !

At the moment everything seems to be working right. Can you please setup WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

And also activate the mobile theme and we will re-take a look.

Thank you !

Hello !

First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please note that rarely Newspaper theme has big updates that will require your attention in updating the child, usually there are small bug fixes, updates on page speed, new features for the cloud templates. None of this will affect your child, therefore in our opinion this would be the best solution.

Thank you !

Hello @ Illusio26

Can you send us a link to your website so we can take a look ?

Thank you !

Hello !

Please reinstall tagDiv Cloud Library plugin. Also what AMP plugin are you using ?

Thank you !

Hello !

Please set your flex and provide us a link to your website so we can take a look.

Thank you !

Hello !

You will have to set your ROW layout to a 3 column type as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s

After that add 2 flex blocks on the sides.

The first flex block you set the filter as you want, on the next flex you will need to add an offset if you are using the same category: https://www.screencast.com/t/ItULfPcXA The offset will “skip” the first 3,4, posts, what number you insert, that many posts will not be shown.

Thank you !