Hello !

I am sorry for the misunderstanding !

Please move the code in here: https://www.screencast.com/t/wXB8N987r

Thank you !

Hello !

This seems to be happening because of the Rocket Loader. Please deactivate it, clear your cache and try again.

Let us know the result !

Thank you !

Hello !

That can be done if you set cloud templates on you categories and using tagDiv Composer you can customize them to achieve the same look as on homepage: https://forum.tagdiv.com/cloud-library-category-templates/

Also you can take a look at our videos here in order to see some tricks with tagDiv Composer: https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ

Thank you !

Hello !

You can try and insert it inside a post when having a post template applied as you can see here: https://www.youtube.com/watch?v=biTpVVlr8j8&t=4s

Or you can do it in the editor here: https://www.screencast.com/t/ruaZeLgEtdJ

Thank you !

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please make sure that your posts are still set to be as video format as you can see here: https://www.screencast.com/t/EivdhLBWV

Thank you !

Hello !

Please set your memory limit to the recommended size: https://prnt.sc/vfzjes Follow our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ and accomplish all the requirements.

Let us know the result !

Thank you !

Hello !

Please make sure to update and re-activate all the plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Let us know the result !

Thank you !

Hello !

I too have tested this on multiple mobile devices and your website works great. Can you test on other devices ? It may be that your devices to be cached.

Thank you !

Hello !

I am not sure I understand your question. Have you experienced issues when updating ? If so can you provide us some examples or screenshots of what happened ?

Thank you !

Hello !

It may be that our documentation to be a bit outdated since the codes change pretty often. In order to receive the proper code the best way would be to follow googles guide. If their code is not like in our example that is not necessarily wrong.

Thank you !

Hello !

The element for sharing is available in composer here: https://www.screencast.com/t/ObrdXAy5uwy6

The shortcode is this: [tdb_single_post_share like_share_style="style2" like="yes" like_share_text="yes"]

Thank you !

Hello !

The link you have followed works only in posts. For template slides you have 3 options in tagDiv composer: https://www.screencast.com/t/o980EMAoY8Es for what you are looking to achieve I recommend using the revolution slider.

Thank you !

Hello !

After you have configured your slider as you can see here: https://forum.tagdiv.com/import-revolution-sliders-on-demos/ You will fnd it in tagdiv composer as you can see here: https://www.screencast.com/t/ogIwdXrQ

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH You can disable that and replace it with a Flex block that has more editing options.

Thank you !

Hello !

We are sorry for the misunderstanding !

I have passed this to our developers in order to take a look.

Thank you !

Hello !

All the PRO demos and the library templates are fully editable using tagDiv Composer, in order to change the background color / image you will have to edit all the ROWS as you can see here: https://www.screencast.com/t/QlYxvmdoUxea

Thank you !

Hello !

Those settings will work only on standard templates as that were available befor Cloud Library feature being added. Since TagDiv Composer and Cloud library is available those options will not work on the new templates. So theme panel will mostly work on standard templates. And Cloud library is related with TagDiv Composer.

I hope this was helpful !

Thank you !

Hello !

If the category uses a category template then you are able to edit the filters because every template has blocks with filtering options: https://www.screencast.com/t/DG4hDJa2QgL

Thank you !

Hello !

It looks like you are using a Default PRO template. All the PRO templates or the cloud library templates are fully editable using tagDiv Composer.

The top bar most likely you will be able to edit it by simply opening the composer on any page: https://www.screencast.com/t/zss1GgKE

In order to see the reviews you will have to add them when editing the post here: https://www.screencast.com/t/TGY1EXZ9p and then using tagDiv COmposer simply add the element on your template: https://www.screencast.com/t/hCYE7ehv

I hope this was helpful !

Thank you !

Hello !

Unfortunately the counter for instagram is not working at the moment. You will have to use the fixed counter here: https://www.screencast.com/t/ngLNLoxNfbTc and for the facebook please make sure that your link is correct. You can test that if you type this: http://www.fb.com/yourpage ( Yourpage must guide directly to your facebook page)

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !