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Vlad S
tagDiv Staff

Hello !

Please try this css code: .td_block_slide .td-slide-nav {
opacity: 1;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

You can post your screenshot here: https://www.screencast.com/t/GbqGzX6PQP Also please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that on cloud library template you will have to edit the sidebar using tagDiv Composer: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s

Also in order to have the same post but with different sidebar you can duplicate it and rename it: https://www.screencast.com/t/BX1eXwvKkHyW You will need to have 1 template for each category.

Thank you !

Vlad S
tagDiv Staff

Hello !

Not necessarily. The page speed is controlled by all the website, that includes content, design, host, etc..

The best would be to deactivate it and see how it performs.

Thank you !

Vlad S
tagDiv Staff

Hello !

This seems to be some settings from soundcloud. With your sound I do not have a featured image but with a random song it show us.

Please make sure that your song is set to public in soundcloud.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately on mobile viewport the blocks will only be displayed like that.

Thank you !

Vlad S
tagDiv Staff

Hello !

That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Vlad S
tagDiv Staff

Hello !

Now your mobile theme works but unfortunately it displays on desktop too. This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Our team will gladly try to help you. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please leave that image set and send us a link to your website to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Our team will gladly try to help you. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

  • This reply was modified 5 years by Vlad S.
Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please use this css: .td-main-page-wrap {
padding-top:0px;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please check this options, maybe there are some settings that comments will close after some time: https://prnt.sc/vcig6g

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment there are no table options. You can either use a 3rd party plugin or you can create html and insert it in a column text element.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Do you mean this arrows ? : https://www.screencast.com/t/ouFjarU6

Thank you !

Vlad S
tagDiv Staff

Hello !

As my colleague mentioned above. You are using a plugin that is not compatible with Newspaper Theme. If you want to make this work you will need to contact our team for custom work and plugin implementation here: https://tagdiv.com/web-development-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

If you follow the guide the wp super cache should be perfectly set up.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is how it looks because you are running mobile theme: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/ Deactivate the plugin and you will see the responsive version of your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure to set your homepage as you can see here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you !

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