Hello !

Each domain must have its own theme with its own purchase code.

According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

If you have deactivated it on the first website you can use it on another one.

Thank you!

Hello !

Unfortunately your website is still not running.

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Hello !

Please provide a link to your website and we will take a look.

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Hello !

Any cache available, CTRL + SHIFT + R for clear browser cache, if you are running a cache plugin, purge that cache.

Let us know the result !

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Hello !

You can only either create a category only for the featured. In order to exclude you will have to add – before your post id as you can see here:https://www.screencast.com/t/j7IBi0pi

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Hello !

Please follow our guide here in order to install custom fonts: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Let us know the result !

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Hello !

As you can see here your website is not available at the moment: https://www.screencast.com/t/5JL9ABK8glx

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Hello !

Let us know your e-mail address. Your e-mail must have gotten in the SPAM folder.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

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Hello !

Please provide a link to your website in order to inspect.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

Let us know what your e-mail address is because it may be gone into the SPAM folder.

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Also please contact your host, this might be an issue from their side.

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Please edit the infinite scroll and add a higher value in this tab here: https://prnt.sc/ur2020 ( try 80 or 90 )

Let us know the result !

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Hello !

At the moment your website is not working: https://www.screencast.com/t/2IjQjrjkx8

Please fix the issue and let us know to verify.

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Hello !

Indeed this seems to be a bug, our developers are aware of it and will fix it as soon as possible !

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Hello !

Unfortunately the NextGen Gallery plugin has not been tested by our developers therefore this is not covered by the support team.

Also because this is a conflict between WP Bakery and NextGen Plugin I would suggest you to contact wp bakery support.

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Hello !

This is most likely because you will need to activate your thumbnail settings from Theme Panel – Blocks Settings – Thumbs on Modules / Blocks. The required ones as you can see in our guide too: https://www.screencast.com/t/7qip4qsf2tm are “265×198” and the “741×486”.

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Hello !

You will need CSS code for that. But we have investigated your website and this is how tags look on our side, are they too big ? Making them any smaller and not clickable will affect your google score. I have tested this on our mobile devices too and the results are the same.

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Hello !

Please try to clear your cache and re-try.

Let us know the result !

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Hello !

After you deactivated all of them, activate them one by one and try tagdiv composer after each one. You will see which one conflicts.

Let us know the result !

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Hello !

This should be done in the new Update from what I understand. Unfortunately there is no ETA on the next update at the moment.

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Hello !

That is a Google Analytics tracking code from Google: https://support.google.com/analytics/answer/1008080?hl=en

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Hello !

This goes like this:

If you are using any Cloud library templates or any PRO Demos. They will be fully editable using tagDiv Composer. Any setting made in Theme panel will not work over it.

If you have a normal demo and default templates which you can find for example in Theme Panel – Post settings, those will be only editable using the options that are available in theme panel, like colors, fonts, etc.

In order to use tagDiv Composer I recommend either to install a demo, or you will have to create an homepage as you can see in our guide here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Also for more tips and tricks you can follow our youtube videos here:https://www.youtube.com/user/tagdiv

I hope this was helpful !

Thank you !