Hello !

When inserting an image into your post please make sure to have this option enabled as you can see here: https://www.screencast.com/t/uC5XLU8Q1G Then you will be able to click and save your image.

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a link to your website and we will take a look.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Yes, the credentials are you url to your wp-admin, your username and password so we can enter your website and investigate.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you clear your cache and try again.

If that still does not work Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello @Edbit

Please insert your ad code in here: https://prnt.sc/uqioux

Let us know the result !

@Arunbabu Please provide a link to your website in order to inspect and let us know where you have inserted your ads.

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Hello !

That can be changed by using tagDiv Composer, click on your block and edit the filters as you can see here: https://www.screencast.com/t/b4nNKaAPdL

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Hello !

You can also right click on the element and remove it. If this does not work too:

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

All the cloud library templates and PRO Demos are fully editable using tagDiv Composer. As you can see here: https://www.screencast.com/t/paGLiervt You have to edit the template, right click on the element you want and delete it.

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Hello !

In theory yes. You will have to try this but please note that everything in Newspaper Theme has been created and designed to fit and work with tagDiv Composer. You can try but any issue that you will encounter will not be covered by the support team.

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Hello !

Please check if your images have captions. If they do, remove the caption and try again. Our developers are looking into fixing this as we speak.

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Hello !

Please provide a link to your website and we will take a look.

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Hello !

Newspaper Theme does not offer round buttons in its design. If you want you can customize them using css coding. Pleas note that custom work is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

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Hello !

Please try one of those guides here: https://kinsta.com/blog/error-establishing-a-database-connection ; https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Let us know the result !

Thank you !

Hello !

Please provide a link to your website in order to see what can be wrong. Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Pleae make sure that you update the plugins too and also follow our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Our developers are working in finding ways to adapt Custom Post types to work with tagDiv Composer and cloud templates. At the moment unfortunately there is no ETA o it.

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Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello !

Please make sure that you have cleared your cache and also that you have inserted the correct amp ads.

Thank you !