Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please edit your category template and make sure that this value is empty, not 0, just empty: https://prnt.sc/uqckpq
Thank you !
Vlad S Hello @TrueNorth !
Sorry for misunderstanding ! My reply was dedicated to @trendychin.
For your issue: Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please make sure that you have your cache cleared. We have inspected your website and everything works well when resizing.
Thank you !
Vlad S Hello !
We will reply via e-mail !
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
The footer and the header on PRO versions are accessible only from the website manager as you can see here: https://www.screencast.com/t/yIYuLl7aCRIt
Let us know the result !
Thank you !
Vlad S Hello !
Pleases try to remove the tagDiv Composer plugin and reinstall it.
Let us know the results.
Thank you !
Vlad S Hello !
What buttons are you reffering to ? Please provide a link to your website and let us know what buttons you would like to change and we will take a look.
Thank you !
Vlad S Hello !
That notice can be ignored as you can see here too: https://prnt.sc/uqc94h ; https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect.
Thank you !
Vlad S Hello !
Unfortunately the social counter is facing some issues at the moment and our developers are working on fixing it. You will have to use the fixed count at the moment.
Thank you !
Vlad S Hello !
Unfortunately this option is not yet available in the Newspaper Theme at the moment.
Thank you !
Vlad S Hello !
Please follow our tutorial here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=58s
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
In order to update please follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you !
Vlad S Hello !
You can edit your templates footer by opening the template using tagDiv Composer on the template: https://www.screencast.com/t/inVOnAjq after that you can choose your footer from web manager: https://www.screencast.com/t/yIYuLl7aCRIt and make sure that you have the same footer all around.
Thank you !
Vlad S Hello !
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Hope this will help you!
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
