Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Vlad S Hi,
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Hope this will help you!
Thank you!
Vlad S Hello !
Please note that Learndash is not a tested plugin and therefore it is not covered by the support team. Please let us know what changes you’re looking to do on the header and we will take a look to see if this can be done without custom work being required. Also please provide a link to your website.
Thank you !
Vlad S Hello !
This code is being loaded only for logged on users – https://www.screencast.com/t/RL5Gr53UbyU
If you will test this from an incognito mode you will not be able to see that piece of code.
If you are looking to change the h1 tag, it can be found in here: https://www.screencast.com/t/mkoDnF2PU
Thank you !
Vlad S Hello !
This code is being loaded only for logged on users – https://www.screencast.com/t/RL5Gr53UbyU
If you will test this from an incognito mode you will not be able to see that piece of code.
If you are looking to change the h1 tag, it can be found in here: https://www.screencast.com/t/mkoDnF2PU
Thank you !
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This reply was modified 6 years by
Alin [tagDiv].
Vlad S Hello !
Unfortunately your images are no longer working, can you provide new ones and a link to your website so we can take a look ?
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect.
Thank you !
Vlad S Hello !
I have passed this to our developers but since this is not a theme issue and is not a general issue I cannot promise this will be fixed.
Thank you !
Vlad S Hello @Topnten
I’m not sure I understand what you are looking to achieve exactly, can you provide more details or a screenshot ?
Thank you !
Vlad S Hello !
Only the Admin and the editor will be able to make changes. Users can see it but can’t edit them.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Vlad S Hello !
For that I personally recommend Fast Velocity Minify plugin. It is not an tested plugin but a lot of our users use it and they are very happy about it.
Thank you !
Vlad S Hello !
Unfortunately this option is not available at the moment with Newspaper Theme.
Thank you !
Vlad S Hello !
I have passed this to our developers but at the moment we cannot say for sure when or if this option will be implemented.
Thank you !
Vlad S Hello !
Create a new ROW, add it above this element and add this element in the new row: https://www.screencast.com/t/rqihVn0Ubmfk Set the ROW layout to sidebar as shown in my video above and everything should work flawlessly.
Please provide a screenshot of what you are seeing in the composer.
Thank you !
Vlad S Hello !
I have downloaded the font from here: https://fonts.google.com/specimen/Jost?query=jost
Converted it as you can see here: https://www.screencast.com/t/6NKQ2CJcE and uploaded it.
The font added can be found at the top of the list and all the sizes are working: https://www.screencast.com/t/v11Yz0ona
Let us know if you followed all the steps above and if this works.
Thank you !
Vlad S Hello !
Please let us know what tool are you using and what browsers so we can re-test this on our side.
Thank you !
Vlad S Hello !
All of your topics have been replied. On forum and e-mail. Is there something that we missed ?
Thank you for your understanding !
Vlad S Hello !
Yes, simply add it here and remove it from the other tab: https://www.screencast.com/t/wliOLqkl
Thank you !
Vlad S Hello !
As you can see here this issue does not happen again: https://www.screencast.com/t/ZYfouUWqVf3
Thank you !
Vlad S Hello !
I have removed the text and added the image, but the size cannot be adjusted. When I add a width, it does nothing and when I return to the page it has defaulted to ‘auto’. When I try to delete an element in the header that I don’t want (eg the social icons), the screen goes dark and opaque and freezes, nothing is deleted.
This should not happen, there may be a plugin conflict on your website. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Can you provide a screenshot of your editor and show us what you are looking to change and how?
On posts you will have to use cloud library templates that are fully editable using tagDiv Composer: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ Once the templated installed you can open it using tagDiv Composer and remove the feature image element ( right click on it and delete )
You can import multiple templates and design each one to fit your taste. Each post can have only 1 design and it has to be set manually as you can see here: https://www.screencast.com/t/emXJrV3dO
For sidebars you can follow our guide here that will help you find lots of informations about how to use the tagDiv Composer more advanced: https://www.youtube.com/watch?v=fa7GenCHcBU&t=14s
The recommended image sizes are 800x600px or 1920x1080px this will create the image ratio that is needed.
That can be found in the ROW layout as you can see here:https://www.screencast.com/t/BVfRiPkUBAz
I hope this was helpful !
