Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
In order to adjust page width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6 Insert your iFrame into a ROW and it should be able to expand.
These are the ways you can increase your page width from theme options. Anything above this will require custom code which is not covered by the support team.
Thank you !
Hello !
If your pages are editable using tagDiv composer you are able to remove the breadcrumbs element as you can see here: https://www.screencast.com/t/Uyq1UZ9Fx
Please provide a link to your website in order to inspect.
Thank you !
Hello !
On tagDiv Composer this can be done by setting a background color to your row, you will have to set a border that has the same color as your background: https://www.screencast.com/t/4H5WZNr0
And you will have to click on the zone: https://www.screencast.com/t/ZxuNDgCkd and set its background color: https://www.screencast.com/t/ZxuNDgCkd
Thank you !
Hello !
So you want to be able to add a flex block in your sidebar but not to pass this line: https://www.screencast.com/t/sWeI8AlltH
Is that correct ?
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Hello !
We recommend using WP Super Cache since it was the plugin used when the theme was created. Find out more in our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
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Hello !
I am sorry for misunderstanding !
Please use this css code in order to change that color: .td-animals-pro .td-post-content
img {
border-color:Red;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
Thank you !
Hello !
Please make sure that you have configured mobile theme plugin properly as you can see in our guide here: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hello !
Newspaper theme does not offer this option at the time. You can test some 3rd party plugins and see which one fits the best for you.
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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Also please make sure that your cache is fully cleared. I personally would suggest you to remove and reinstall tagDiv Composer plugin and Standard Pack.
Thank you !
Hello !
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Any obeying of this rules can lead to a ban from Envato Market.
Thank you !
Hello !
Please use this css code: .td-container, .tdc-row, .tdc-row-composer {
width: 1200px;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
If all the requirements are met please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Those are some icons used by the Newsletter plugin from TagDiv. You will have to remove the plugin in order to make those images gone.
Thank you !
Hello !
Just to make sure, you want to disable this text here: https://www.screencast.com/t/hGiPgRZsWo9 By removingthe title of your posts, how will users be able to know what they could read ?
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Hello !
Please follow this topic in order to see our suggestions: https://forum.tagdiv.com/topic/login-pop-up-2/
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
So I believe that you want to remove pages from search results, or return only post results. Maybe wrap that code in a condition like the example provided here
– https://www.wpbeginner.com/wp-tutorials/how-to-exclude-pages-from-wordpress-search-results/
Then for you as admin the code will not apply and you can have all search results.
Thank you !
Hello !
Unfortunately the theme limit is set to 5. For more options you can contact our custom work team and they will be able to help you: https://tagdiv.com/web-development-services/
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Hello !
1. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. For that you will have to use post templates from the cloud library: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ Those templates are fully editable using tagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/ and reproduce your layout as the homepage.
Thank you !
Hello !
It looks like you are running a coming soon plugin. This is what we see: https://www.screencast.com/t/DfpvuZyW
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Hello !
Please open only the header from cloud library and remove the title element since you have set one in the header.
Let us know the result.
Thank you !
Hello !
We are sorry for the inconvenience !
Unfortunately at the moment there is no option for dedicated or live support. The only ways to receive support is this forum or via e-mail depending on how hard the issue you are facing is.
For the Pulses pro text you will have to remove it from here: https://www.screencast.com/t/CciVzbRlXWT6 And add the logo.
Each element is editable individually. Some of them may have more options than others. For logo size you can set it as you can see here: https://www.screencast.com/t/OneH8fctR6ER If you set the width the logo will automatically resize and keep the ratio.
Let us know how can we be more helpful !
Thank you !
Hello !
That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/
Thank you !
Hello !
Please provide a link to your website in order to take a look and see what can be done.
Thank you !