Hello !

Unfortunately at the moment there is no other option to close this.

Thank you !

Hello !

Unfortunately there have been so many changes from 7 to 10 that you will have to simply redo the website with the new theme and use the new Flex blocks / pro templates.

Thank you !

Hello !

Unfortunately those options are not available in Newspaper Theme.

Thank you for your understanding !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That can be achieved by accessing your theme panel as you can see here: https://www.screencast.com/t/Nsl0giuAQ

Thank you !

Hello !

In order to have that you will simply need to remove the Mobile theme plugin.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

By using the website manager, all the modifications made to your footer should be applied globally.

Thank you !

Hello !

I have passed that on their suggestion board in order to make that element fully editable using tagDiv composer.

Thank you for your patience !

Hello !

You can edit that using tagDiv Composer and remove the 24pixel margin as you can see here: https://www.screencast.com/t/dAehIrWbkm

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Hello @inqusitive-stha !

Unfortunately disqus plugin is not working at the moment with Cloud library templates.

Thank you for your understanding !

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello !

Please make sure that you have cleared your cache. For cache we recommend you using WP Super Cache as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Hello !

You can activate your theme and see how it will fit your taste. Follow our guide here: https://forum.tagdiv.com/the-mobile-theme/ If you don’t like the Mobile theme, you can remove it.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Hello !

I have passed this to our developers and they will take a look as soon as possible.

Thank you !

Hello !

We will reply via e-mail.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you inserted the code properly. As you can see the code my colleague has sent to you is correct: https://www.screencast.com/t/NmgCITX8E

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Unfortunately this option is not possible at the moment.

Thank you !

Hello !

This seems to be an external plugin conflict. please make sure that you don’t have any 3rd party plugins that are interfering.

Thank you !