Hello !

Please make sure that you have installed the mobile theme properly as you can find in our guide here: https://forum.tagdiv.com/the-mobile-theme/

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Hello !

All the PRO demos are built using tagDiv Composer and in order to change the background color / image you will have to edit all the ROWS as you can see here: https://www.screencast.com/t/QlYxvmdoUxea

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Hello !

This does not seem to be a Newspaper Theme issue. Check your plugins for a plugin conflict.

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Hello !

The more articles box can be disabled from theme panel as you can see here: https://www.screencast.com/t/vm8fqRV8VKD

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Please deactivate WP Bakery plugin. This issue is known by our developers and they are looking into it but until now there is no workaround.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

Please make sure that your logo is changed when looking in here: https://www.screencast.com/t/0wzoZZPLMzi.

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Hello !

Please make sure that you have set your homepage properly as you can see here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

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Hello !

I recommend you to take a look over our guide here: https://forum.tagdiv.com/newspaper-theme-documentation/

Or you can take a look at this video tutorial made by one of our users: https://www.youtube.com/watch?v=SHrkreJUKlc&t=742s

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Hello !

That most likely is related to this topic.

Please check and let us know !

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Hello !

It seems that you are having some lazy load option from your CDN. Please check your CDN Settings.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please note that Newspaper Theme does not support RTL.

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Hello !

Unfortunately there is no option. The menu will render them the same.

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Hello !

If you cannot find the Featured category then this has to be created.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !