Hello !

Please provide a photo of where are you inserting your post id.

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Hello !

You can use this CSS code: #td-mobile-nav .td-menu-login-section {
display:none;
}

The code must be inserted in here: https://www.screencast.com/t/s61BcemS2eW

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Hello !

Please make sure that you are uploading the theme in the proper way as you can see in our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

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Hello !

Unfortunately without having the same categories all you can do is to hide those ids in the block. The id must have a – before it. So it will be -639 for example : https://www.screencast.com/t/QANz6eZvk47m

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

This seems to be a user internet connection issue. Here at TagDiv we have investigated your website and all the videos you have seems to load pretty quick and work smoothly.

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Hello !

In order to create a homepage please follow our tutorial here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

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Hello !

You can insert that code in here: https://www.screencast.com/t/gEpuY4KUN3

Let us know the result.

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Hello !

As you can see here the Pinterest option works perfectly on our end: https://www.screencast.com/t/y4u8m8wZ8YV

Please check and make sure that you have inserted the board properly.

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Hello !

We have reviewed your website and couldn’t find any difference between the mobile url and the desktop one.

Please provide a screenshot of the differences if there are: https://www.screencast.com/t/VRoCpR2l2

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Hello !

You can use the column text element in order to render shortcodes or use HTML codes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

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Hello !

By editing the template using the tagDiv Composer you will be able to edit the overlay as you can see here: https://www.screencast.com/t/SjTxEv5e8MTc

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Hello !

All the cloud library templates are fully editable using the tagDiv Composer as you can see here: https://www.screencast.com/t/88UqRDg4aUS9

That means that you are able to setup all the details for your template using the tagDiv Composer.

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Hello !

Your website seems to have a coming soon page which is not accessible.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Using mobile theme you will be able to add mobile ads as you can see here: https://www.screencast.com/t/gEpuY4KUN3

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That can be achieved using the offset post options as you can see here: https://www.screencast.com/t/hZMIkp6z

For example. If the first block has 4 posts you will set the second block offset to 4.

I hope this was helpful !

Thank you !

Hello !

Please make sure that you have installed the Newspaper Theme properly as you can see here: https://forum.tagdiv.com/install-via-wordpress/, also make sure that all the requirements are as in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/

And make sure to be up to date with the Newspaper Theme, we’re now on 10.3.1 version: https://forum.tagdiv.com/how-to-update-the-theme-2/

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Hello !

In order to change the header logo please follow our tutorial here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=3s

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Hello !

This is how your website looks on mobile: https://www.screencast.com/t/u4hVJZnmR

On our side it looks ok. Please let us know if we’re looking in the wrong place.

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Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also please note that the Monach plugin has not been tested by our developers and cannot be covered by the support team.

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Hello !

Those also need to be edited using the tagDiv Composer and removed as you can see here: https://www.screencast.com/t/hBLRRebSohTa

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Hello !

On homepage you will have to edit your blocks in order to hide the author as you can see here: https://www.screencast.com/t/1xI3CskYPev

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

What theme version are you running ?

Thank you !