Hello !

You will have to set a menu for the mobile one: https://www.screencast.com/t/lNMeXlhqZIU

In order to set up the menus follow this photo: https://www.screencast.com/t/B072AJabdEwe

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

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Hello !

In order to change the logo please follow our tutorial here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=3s

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Hello !

In order to provide top quality support we need as many details as possible. Please let us know what those errors are. Also proviide some screenshots if possible, and a link to your website.

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

For 1 and 2: Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

3. Unfortunately that option is not available.

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Hello !

Please make sure that you are uploading the theme in the proper way as you can see in our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Lifestyle magazine is a Demo. In order to install the demo please follow our tutorial here: https://forum.tagdiv.com/installing-demos/ ; https://forum.tagdiv.com/demos_introduction/

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Hello !

Please note that Newspaper Theme is not RTL compatible.

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

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Hello !

Please note that when importing a cloud library template that will become fully editable using the tagDiv Composer.

TagDiv Composer will work on Cloud library and Theme panel will work on default templates.

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Hello !

Please note that Newspaper Theme is not RTL compatible ! We have tested your website and everything seems to be in order, everything works.

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately you will have to recreate your pages using the tagDiv Composer page builder. There have been issues reported that our developers are working on, but at the moment there is no deadline for this.

We are sorry for the inconvenience !

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

In order to update you can follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

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Hello !

You can remove WP bakery plugin. We recommend you to use the tagDiv Composer plugin.

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Hello !

As you can see here: https://www.screencast.com/t/stPwGc25J Your website wasn’t rendered with mobile theme. This is most likely because of a caching issue. Please clear and check your cache, after that try again. On our side your website passed the test.

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Hello !

Please make sure that you’re inserting the board in the correct place as you can see here: https://www.screencast.com/t/DDTaI4IDs

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Hello !

We have tested your website and everything seems to be fine now. Your website looks ok in the mobile friendly test.

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

SEO Yoast is a tested and compatible plugin used with Newspaper Theme. A traffic change is normal after switching themes: https://d5creation.com/website-ranking/

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

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Hello !

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/ After a quick google I’ve found this article that may be helpful: https://varvy.com/pagespeed/leverage-browser-caching.html

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !