Hello !

Please let us know what your e-mail address is in order to check your e-mail.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

At the moment this option is not possible with Newspaper Theme.

We are sorry for the inconvenience.

Thank you for your understanding!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can use the column text element in order to render shortcodes or use HTML codes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

Unfortunately this is not possible at the moment.

We are sorry for the inconvenience !

Thank you !

Hello !

Please follow our tutorial in order to change the logo on pro demos: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

The code set up by you is not correct. You have to add the time into the custom date tab: https://www.screencast.com/t/km7ZYeqxY

I hope this was helpful !

Thank you !

Hello !

Indeed there is an issue on Internet explorer + Flex Blocks.

Please try this code: [class*="ie"] .td-module-container {
display: block;
}
[class*="ie"] .td-image-container {
height: auto;
flex: initial;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

I hope this was helpful !

Thank you !

Hello !

Please follow our tutorial here: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

Unfortunately that is possible only if you are creating a page with tagDiv Composer and use the flex blocks without images. Flex Block 9 and 10 are the ones without featured image.

Thank you !

Hello !

Please provide a link to your website in order to inspect it.

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Hello !

Please note that in order to restore your website you will have to contact your host.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

We have found your e-mail. Our team will respond to your e-mail as soon as possible.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Indeed, we recommend you to use the tagDiv Composer element for the weather widget. We have passed this Issue to our developers.

Thank you for your understanding !

Hello !

Please check for your cache. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can use this code: window.onload = function() { var alinks = document.getElementsByTagName("a"); for (var i = 0; i < alinks.length; i++) { alinks[i].removeAttribute("title"); } }


And you have to insert it here: https://www.screencast.com/t/x0qwAFTp

I hope this was helpful !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please note that this is not a newspaper related issue. After a quick google I’ve found this article that may be helpful: https://codeable.io/quick-wordpress-security-tips/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello @Leiti !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you