Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
Please provide more information in order to provide proper support. Please provide a link to your website in order to inspect and see what can be done.
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Hello !
Since whatsapp is a mobile only app you will only see it share able for mobile devices.
Thank you for your understanding !
Hello !
Unfortunately that is not possible with Newspaper Theme.
Thank you for your understanding !
Hello !
That can be achieved if you are having 2 ROW’s. Set the ROW layout to content + sidebar: https://www.screencast.com/t/gsssCLiYz8om ; and set the column to the lowest row to be sticky as you can see here: https://www.screencast.com/t/wUPy65i6
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Hello !
That can be disabled from theme panel – post settings – post and custom post types here: https://www.screencast.com/t/5PlgWerZDP3
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
That is tagDiv Composer and can be found from here: https://www.screencast.com/t/4x46imsrkKd
I hope this was helpful !
Thank you !
Hello !
Indeed there is an issue on this at the moment. You can edit the footer from the website manager as you can see here: https://www.screencast.com/t/mBuGRl9SAGa
We are sorry for the inconvenience !
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Hello !
The Theme panel – Header should apply your header globally.
Please make sure to clear your cache.
Thank you !
Hello !
Please follow our tutorial in order to install the Newspaper Theme: https://forum.tagdiv.com/install-via-wordpress/
Also make sure to accomplish the requirements for Newspaper Theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello !
You will have to use a post template from the cloud library as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ ; Using cloud library you will be able to edit the templates fully with tagDiv Composer and you can remove the featured image element as you can see here: https://www.screencast.com/t/o4I1cZXfef2m
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Hello !
99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
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Hello !
You can edit the template and set the post content and add the ads using the tagDiv Composer as you can see here: https://www.screencast.com/t/tHN9oS5Fj1pA
Thank you
Hello !
If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again.
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e
Thank you !
Hello !
That is the tagDiv Composer panel. That can be activated from here: https://www.screencast.com/t/pBft4rF57EI4
I hope this was helpful !
Thank you !
Hello !
By editing the post template using the tagDiv Composer you can add the author box in which place you want as you can see here: https://www.screencast.com/t/OkqTtKBD
I hope this was helpful !
Thank you !
Hello !
I am not sure I understood your question. Once a post is added the blocks will render it instantly.
Let us know if we’re missing something.
Thank you !