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Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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We will reply via e-mail!

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Hello !

We have sent you an e-mail. You should be able to receive it now !

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Hello !

I pressume you mean the part wich includes the latest articles section. That one comes from the page building so you will have to edit the page in order to have that removed so you can edit it using the composer: https://www.screencast.com/t/uzXRgXTiHlH

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Please provide a link to your website so we can take a look.

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If you’re using a Header template from the Cloud library you can create a new page, use the column text in order to insert a shortcode from your plugin in it and add that page as part of your menu. Or if the plugin can be inserted directly into the new page you can add it directly and it should render in the menu.

I hope this was more helpful !

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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Please provide a link to your website and we will take a look.

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You are suggesting to remove the basic style.css of the theme there and it is not recommended by our team.

For page speed you can contact our custom work team in order to improve your page speed. You can find them here: https://tagdiv.com/premium-customization-services/

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I’m sorry for the misunderstanding !

You can add new sizes by copying the code found in here: https://forum.tagdiv.com/td_api_thumbupdate/

The code must be inserted in the functions.php, refresh your cache and you should be able to see it in the thumbs: https://www.screencast.com/t/oD8Q3Pwxp6On

I hope this was helpful !

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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We have inspected your website but couldn’t manage to find the duplicated posts. Please provide a photo of your error so we can take a look.

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Hello !

Now after making the header appearing in your visual editor make the modifications as you have done on the normal header. Do this again for the sticky: https://www.screencast.com/t/cNxYnJscG

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Please provide a link to your website in order to inspect.

If you’re using flex blocks you will be able to achieve that by editing the block using tagDiv Composer: https://www.screencast.com/t/446Yhmqm

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Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Let us know your e-mail address from in order to check the spam folder.

Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

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Please let us know what email adress you have used. Even with the delay we are facing at the moment the response time is less than 48hr. Maybe your e-mail has gone into the spam folder.

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The recommended size for background is full hd: 1920x1080p

I hope this was helpful !

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Please provide a link to your website and a screenshot of your error in order to inspect.

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Hello !

That menu is available only for Cloud Library templates. In order to insert that into a post you will have to create some sort of table via HTML.

Unfortunately Newspaper theme does not have that option available on posts.

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Hello !

You can achieve this but basically you will need to create a custom post template for each advertiser you have. If you choose to select cloud templates you will be able to set custom adboxes for each client or multiple clients on the same page.

Find out more about it here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ ; https://forum.tagdiv.com/custom-ad-spots/

I hope this was helpful !

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Hello !

Sorry for misunderstanding !

You will have to use a Header Template from the cloud library and edit the menu item as you can see here: https://www.screencast.com/t/zsuAoXKOPc

In order to apply the header template please follow our tutorial here: https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

From what I can see all your e-mails have received an answer. Please note that this is not 24/7 hr Support.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

As you can see here: https://www.screencast.com/t/kNIaKndYZjO The spacing is correct. Do you want it smaller?

Thank you !