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Vlad S
tagDiv Staff

Hello !

Please make sure that your system requirements are up to date and also take a look at our page speed tutorial here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use this css code here: .td-scroll-up-visible {
display:none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

Where does your code needs to be inserted? You have to ask them where does it needs to be placed so we can now what solution to offer.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

By taking a look into Cloud Library – Single you will see all the templates available. You can use the Column Text element in order to insert a plugin shortcode if you want. The shortcode must be inserted in the Text tab of the column text element as you can see it here: https://www.screencast.com/t/zJDUVBGK

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be achieved by going into Theme Panel – Social Networks: https://www.screencast.com/t/uxMkuYWs and simply delete the # in the twitter tab.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to see where you have that picture, check the media library.

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be achieved by going into Theme Panel – Social Networks: https://www.screencast.com/t/uxMkuYWs

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that in a page there can be multiple rows so make sure to check all of them for background color. Also if we’re talking about post pages you will have to edit only one template and that will apply on all of your posts. Find out how to here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

All the demo pages available in the theme have been fully built using the tagDiv Composer.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately that option can be achieved only using css coding which means custom work and is not covered by the support team due to our support policy/: https://forum.tagdiv.com/newspaper-theme-support/

You can contact our custom work team and let them know about your wish and they will be more than helpful to help you over a fee: https://tagdiv.com/premium-customization-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

Newspaper comments on envato market here: https://www.screencast.com/t/xlNq5InWpZ

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately yes, even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

The lines you see are shortcodes that are being rendered only by the tagDiv Composer which is also a MUST HAVE plugin in order to run Newspaper Theme correctly.

You can use wp bakery on a page / post where there are NO tagDiv composer elements.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

You should be able to achieve that by editing your block filters and use Category id’s as you can see it here: https://www.screencast.com/t/hk7c77xtj8aB

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

I will take a look and respond via e-mail. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

For thumbs please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

And for the items you want to have removed please activate Mobile theme and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

You need to use the code that google provided you and you have to implement it between header tag. You can also try the method found here: https://www.monsterinsights.com/how-to-add-google-analytics-to-wordpress-without-a-plugin/

Thank you !

Vlad S
tagDiv Staff

Hello !

Up here you have the path you need to follow in order to find the file that needs to be modified: https://www.screencast.com/t/x8OqTd8kFVX Open it using Notepad++ / Php Storm or any code editor programm and comment that phrase found at the bottom of the file.

Thank you !

Vlad S
tagDiv Staff

Hello !

Cloud Templates are fully editable using the tagDiv Composer and you can edit the fonts from the Style tab in tagDiv Composer as you can see it here: https://www.screencast.com/t/P4UcpE62x

Thank you !

Vlad S
tagDiv Staff

Hello !

It looks like there are some weird CSS changing your photo layout. Please deactivate ALL the plugins except TAGDiv ones and check if the issue is still there. On our side there is no css and the image is being displayed fine.

Let us know about the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website so we can inspect and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

This means that most likely the migration process has not been 100% completed. Make a backup of your website just in case and delete and reinstall the Newspaper Theme and plugins.

I hope this was helpful !

Thank you !

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