Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.

Overwriting files will cause conflicts.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

When using Cloud Template header the sticky header must be edited with tagDiv Composer Header Manager and you can set it up from here. If it is empty you will have to add content in it in order to display: https://www.screencast.com/t/Bzi8kbneOKQc

Thank you !

Hello !

You are setting the Category template, For posts you will have to use Single Post template. Find out more about it here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The Share options are very limited when it comes to editing but let us know what you want to achieve and we will se what can be done.

Thank you !

Hello !

The best way to edit the header you have to use the tagDiv Composer. There is no need for child theme in this.

Thank you !

Hello !

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Also let us know what was your e-mail adress you have sent your message from so we can identify you faster.

Thank you !

Hello !

Unfortunately yes, even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

The lines you see are shortcodes that are being rendered only by the tagDiv Composer which is also a MUST HAVE plugin in order to run Newspaper Theme correctly.

You can use wp bakery on a page / post where there are NO tagDiv composer elements.

Thank you for your understanding !

Hello !

This comes from the Autoptimize settings. But if you want you an use this CSS code: @media (max-width: 767px) {
div.td-header-style-1 .td-header-sp-logo {
display: none;
}} (edited)

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

For the footer use this CSS Code:

.td_block_wrap {
margin-bottom: -35px;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

This is how we see it at the moment: https://www.screencast.com/t/7tnVy6ov Can you point out where do you see this issue ?

Thank you !

Hello !

Please provide a link to your website and let us know what exactly you want to hide and we will take a look.

Thank you !

Hello !

Indeed there is an issue and we have fixed it. All you have to do is to remove and re-install the tagDiv Cloud Library and everything will be fixed. Also the plugin can be downloaded from here: http://cdn.tagdiv.com/wp-content/uploads/2019/11/td-cloud-library.zip

Thank you for your understanding !

Hello !

You can use the Column Text element in order to insert a plugin shortcode if you want. The shortcode must be inserted in the Text tab of the column text element as you can see it here: https://www.screencast.com/t/zJDUVBGK

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you have 1165px width you can set the margin right-left to the content using CSS code.

Thank you !

Hello !

Yes, you have to make this change in newspaper X and for desktop you have this path: https://www.screencast.com/t/C51Eym8u

Thank you !

Hello !

Unfortunately not, on the latest articles you do not have this possibility, but you can change that block into a flex block with the same appearance !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The latest articles block comes from the WordPress so you will have to contact them in order to find out how to use your plugin over that section.

The Trending Now Section can be edited using the tagDiv Composer: https://www.screencast.com/t/Y4Tu5m7G

Thank you !

Hello !

That can be achieved by editing the phrase in Theme Panel – Translations as you can see it here: https://www.screencast.com/t/fkSUjNBHoFY

Thank you !

Hello !

Please make sure that you activate all the required plugins:

– Standard Pack
– TagDiv Composer
– Cloud library

Thank you !

Hello !

The footer will always be considered a page, you can use css code “display:none” to hide the elements that your plugins create.

Thank you !

Hello !

That can be translated by going into Theme Panel – Translations as you can see it here: https://www.screencast.com/t/Amx0xFMy

Thank you !