Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That is the best practice in order to achieve the best upload process.

I hope this is helpful !

Thank you !

Hello !

You will have to add an Inner Row and set the background according to it as you can see it here: https://www.screencast.com/t/mXPBEKIpBk

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.

Overwriting files will cause conflicts.

Thank you !

Hi,

The theme comes with two preset default fonts, Open Sans and Roboto. You can find more information about the themes fonts here – https://forum.tagdiv.com/font-customization/ if you do not want to use the google fonts please deactivate it from theme panel -> http://prntscr.com/pt2lhg also please notice that there are no settings in our theme that allow you to change all the font family style.
Also there are elements set with tagDiv Composer that can have set individual fonts -> http://prntscr.com/pt2mo1

Thank you for your understanding!

Hello !

We have made some tests and what you need to do is the following:

1. Manual Import a demo: https://www.screencast.com/t/ALgxXSma

2. Edit the content accordingly: https://www.screencast.com/t/i5AqQbk8vH

And everything should be good to go.

Thank you !

Hello !

Unfortunately we cannot offer support for untested plugins due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

We are sorry for the inconvenience!

Thank you for your understanding !

Hello !

That can be disabled when editing the page as you can see it here: https://www.screencast.com/t/kNryfHMF6nnN

Thank you !

Hello !

We have inspected your website on safari and the sticky menu works fine, But the alignment issue if you check is on chrome too. You will have to re-check the plugins and also check for some unwanted css coding.

Thank you !

Hello !

You could try and disable the standard pack plugin which comes in the Newspaper 10. It will require some re-design or adjustments but that would improve our speed.

Thank you !

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.

Overwriting files will cause conflicts.

Thank you !

Hello !

In order to see how you amp page will look please use this link: https://radioklinika.pl/flegma-w-gardle-przyczyny-objawy-leczenie/?amp

Also we have inspected it and it looks fine on our side.

Thank you !

Hello !

In order to install the patch you can simply add the new theme over.

Thank you !

Hello !

Please follow this topic in order to see the fix available: https://forum.tagdiv.com/topic/newspaper-10-1-menu-not-clickable/

Thank you !

Hello !

That can be achieved by checking this options here: https://www.screencast.com/t/vyXJfSiRDCZa

Thank you !

Hello !

You cannot use 2 demos at the same time but you can design your pages using the tagDiv Composer to your taste. By doing so you can have what layout you want. All the elements from the demos are available in the tagDiv Composer.

Thank you !

Hello !

Please provide a proper link to your website since this one is not working for us.

Thank you !

Hi,

From what I can see the mobile theme is still appearing on desktop version, this is usually a cache plugin conflict, please deactivate your it and check to see if this will still happen, also we recommend to use WP Super Cache plugin.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Hello !

Please make sure that your migration process has been completed succesfully. Also we do recommend removing and reinstalling the Newspaper Theme and tagDiv plugins.

Thank you !

Hi,

From what I can see the mobile theme is still appearing on desktop version, this is usually a cache plugin conflict, please deactivate your it and check to see if this will still happen, also we recommend to use WP Super Cache plugin.

Thank you!

Hello !

If it is applied on a block then it can be edited using the tagDiv Composer, if not you can translate it using the translations panel in Theme Panel – Translations.

I hope this was helpful!

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Indeed there is an issue and we have fixed it. All you have to do is to remove and re-install the tagDiv Cloud Library and everything will be fixed. Also the plugin can be downloaded from here: http://cdn.tagdiv.com/wp-content/uploads/2019/11/td-cloud-library.zip

Thank you for your understanding !