Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Vlad S
tagDiv Staff

Hello !

Even on Newspaper 10 the cloud templates are all still there as you can see it here: https://www.screencast.com/t/xREH87Ou2. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure you have activated all the tagdiv required plugins and Standard Pack.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello Cance440 !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

When you are on the inspector and on a mobile emulator please always refresh your page after you set the viewport you want. Because you have mobile theme active you will see that on real mobile view your 1st link does not have content. And your 2nd. link shows the latest articles. That is a sign of mobile theme plugin being active.

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

What you are trying to achieve requires custom work which is not covered by the support team: https://tagdiv.com/newspaper-theme-support/ The editing of those files require coding skills so we do recommend hiring a freelancer for a job like this due to the number of implications and lines that need modification.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

The easiest way would be to disable all the plugins except the TagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are inserting the proper code. You can try and disable the Newspaper Theme and re-check if the issue will still be there.

Waiting for your reply !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

We have inspected your website using multiple mobile devices and all the auto ads render on our side. Please make sure that you do not have cache, clear it and check again.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you want to properly convert to full pro demo you will have to disable the standard pack from begining and build your page based on a default pro demo.

When you deactivate the standard pack you will face the issue shown on picture 3. So you can disable that, and install defaul pro demo for example and after that start editing your theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please let us know exactly where you are facing this issue since until now we have not managed to find this issue.

Provide a link to the website too.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Those are standard versions. You cannot edit the content of it. You can translate those titles by going into Theme Panel – Translations.

In order to have those options editable you will have to create a Cloud template footer and edit it to your taste using the tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use this css code: .td-page-title {
display: none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

The link is this: get_author_posts_url

You will have to replace it in every file that contains this link. We have used the PHP Storm app to see some of the files: https://www.screencast.com/t/EKjpt6WnPhp

Also find out more about it here: https://developer.wordpress.org/reference/functions/get_author_posts_url/

Vlad S
tagDiv Staff

Hello !

We have not tested this option yet but you can try. We do recommend using the Newspaper theme breadcrumbs.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience that you experience.

As mentioned on other topics, TagDiv Composer is a page builder created by our team for our Theme. We are focusing on developing that and that is why we do recommend it.

You can use a child theme but nowadays the Newspaper theme has so many options that you can insert the custom code directly in theme panel.

We are working and trying to improve our tutorials so everything will be made easier for your to understand.

Let us know what you want to achieve and what issues you encounter and we will be more than happy to help.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Viewing 25 posts - 13,951 through 13,975 (of 18,283 total)