Hello !

Please make sure that you have installed all the required plugins: Standard Pack – TagDiv Composer – Cloud library.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you upload the files properly as you can see it in our documentation here: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

NOTE: Please make sure you have installed the required plugins: Standard pack – TagDiv Composer – Cloud library.

Overwriting files will cause conflicts.

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

That can be achieved by activating this option here: https://www.screencast.com/t/lXsyWZtbwsc

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Hello !

If you want to switch off standard pack you will have to disable it and re-design your pages / footers and headers using the new blocks available on Newspaper 10.

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Hello !

Please provide a link to your website in order to inspect and see what can be done.

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Hello !

As you can see it here: https://www.screencast.com/t/ZnsNccXf2Z This is how a regular visitor sees your website on mobile device. Do you have the posibility to test this on another device in order to be 100% sure ?

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Hello !

That is achievable by adding a single post template from the cloud library where you can add a text element as you can see it here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

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Hello !

You will have to create a homepage block by going into Cloud Templates – Add New – Homepages, import and edit it according to your taste.

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Hello !

Please provide a link to your page with comment field and the one without comment field in order to inspect.

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Hello !

Thank you for pointing out to this issue. At the moment there is no other documentation but our team is working on fixing this issue asap. Also let us know what you want to achieve.

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Hello !

Please note that all the information for authors come from the wordpress function which can be found in the Dashboard – Users. You will have to contact wordpress support for this matter.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please let us know what Newspaper Theme version you are running ?

Also note that the Author Box gets the information from WordPress users tab which is located in the Dashboard.

Thank you !

Hello !

Do you know the name of those 2 files that you edited before ?

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Hello !

Yes, but please note that in Newspaper 10 There have been added some new blocks and removed some. So you will have to reproduce the Blocks using the flex blocks, if you’re using normal blocks then you will still be facing an issue. You can test and deactivate the Standard pack and see what blocks are left in the composer, those are the ones that can be used next.

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please provide a link to your website in order to inspect !

Thank you !

Hello !

You can use this CSS code to change the color. Please note that it will require the colors to be set in RGBA, you can find multiple color generators for rgba on google: .td-grid-style-1 .td-module-thumb a:last-child:before {
background: linear-gradient(to bottom, rgba(0, 0, 0, 0) 40%, rgba(249, 15, 15, 0.7) 100%)
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

If you are using a default header you can add your logos in Theme Panel -Header – Logo & Favicon but if you’re using Cloud Library Header Template you will have to edit the header with TagDiv Composer and add the logos.

Thank you !

Hello !

Yes, the system status detects the WP super cache because it was configured with it but if you are using a cache plugin and it works fine you do not need to worry about that, there will be no issues with it.

Thank you !

Hello !

Unfortunately yes, even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

The lines you see are shortcodes that are being rendered only by the tagDiv Composer which is also a MUST HAVE plugin in order to run Newspaper Theme correctly.

You can use wp bakery on a page / post where there are NO tagDiv composer elements.

Thank you for your understanding !

Hello !

Unfortunately this option is not available with Newspaper Theme.

Thank you for your understanding !